Clinical Coordinator - OBGYN West Arbor

IHA; Ann Arbor (MI); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

Day-one benefits

Competitive pay

Career growth opportunities

Mission-driven workplace

Job summary

Trinity Health IHA Medical Group is seeking a Clinical Coordinator to oversee medical assisting staff and support efficient patient flow. The role collaborates with Nursing Leadership and the Practice Manager to meet operational goals and improve patient care outcomes.

The ideal candidate has 5 years of clinical experience with supervisory responsibilities, completes approved MA programs, and maintains CPR certification.

Qualifications

• 5 years’ clinical experience with supervisory experience preferred.
• Successful completion of accredited/approved MA program and MA externship/internship.
• Valid CPR certification.
• MA credentialed through CMA/RMA/NCMA/CCMA/NRCMA/CMAC.

Responsibilities

• Supervise day-to-day operations of MA staff.
• Assist with recruitment, hiring, orientation, training and coaching of MA staff.
• Maintain scheduling, time and attendance for the MA staff.
• Evaluate the performance of MA staff and handle promotions/discipline.

Skills

Supervisory experience

Staff coaching

Leadership

Patient education

Communication

Education

Bachelor's in Management/Healthcare Administration

MA Certification credentials (CMA/RMA/NCMA/CCMA/NRCMA/CMAC)

Job description

Join a Team That Makes a Difference! Trinity Health IHA Medical Group is seeking a compassionate and motivated

Employment Type Full time

Shift Day Shift

Description Join a Team That Makes a Difference! Trinity Health IHA Medical Group is seeking a compassionate and motivated Clinical Coordinator to support our Medical Assistants in delivering exceptional patient care. In this role, you will oversee the medical assisting staff and other specified areas of the office in collaboration with office Nursing Leadership and the Practice Manager. This includes accountability for efficient patient/work flow, customer satisfaction, staff satisfaction, productivity and achievement of operational goals as defined by practice leadership.

What You’ll Do

• Supervise day-to-day operations of assigned areas.
• Assists with recruitment, hiring, orientation, training and coaching of MA staff.
• Maintains scheduling, time and attendance for the MA staff.
• Evaluates the performance of MA staff, recommends promotions and disciplinary action.
• Fills in as Medical Assistant when needed.
• Assist providers with exams, procedures, testing, and specimen collection.
• Administer medications and perform diagnostic testing as directed.
• Communicate test results and provider instructions to patients.
• Provide patient and family education to support better health outcomes.
• Coordinate care and serve as a liaison between patients and providers.
• Support quality improvement initiatives and disease management programs.

General Requirements

EDUCATION: High School Diploma or equivalent with applicable college coursework or seminars in management and supervision. Prefer associate or bachelor’s degree in relevant field (Management, Healthcare Administration, etc)

Successful completions of accredited/approve MA program and MA externship, MA Internship; Emergency Medical Technician (EMT) program; Paramedic program; or Certified Athletic Trainer.

If credentialed, maintains current MA Re-Certification CEUs.

CREDENTIALS/LICENSURE: Valid CPR certification.

MA-Credentialed I: Certification as a Medical Assistant through one of the following certifying agencies:

• American Association of Medical Assistants (CMA)
• American Medical Technologists (RMA)
• National Center for Competency Testing (NCMA)
• National Healthcareer Association (CCMA)
• National Association of Health Professionals (NRCMA)
• American Medical Certification Association (CMAC)

MINIMUM EXPERIENCE: 5 years’ clinical experience with prior supervisory experience preferred.

Why Join Trinity Health IHA Medical Group?

• Day-one benefits with no waiting period for eligible team members.
• Competitive pay and comprehensive medical, dental, and vision coverage.
• Opportunities for professional growth, development, and career advancement.
• Collaborative, patient-centered culture focused on excellence in care.
• Work with a mission-driven organization serving communities across Southeast Michigan.

At Trinity Health IHA Medical Group, our values of Commitment, Advocacy, Respect, Efficiency, and Service guide everything we do. If you're passionate about patient care and looking to grow your healthcare career, we'd love to hear from you.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.