Clinical Coordinator Nurse- Hospitalist Program Full-Time Days

Northwestern Medicine; Chicago (IL); On-site; USD 85,000 - 110,000; Full time

Job summary

Northwestern Medicine in Illinois is seeking a Readmissions Navigator/Clinical Coordinator to work with a multidisciplinary team to reduce readmissions and coordinate urgent testing and outpatient follow-up. The role emphasizes efficient care planning, health literacy, and collaboration with emergency department staff, hospitalists, APPs and social workers to improve patient outcomes.

You will supervise unit operations for shifts, coordinate staffing, and participate in committees and

Qualifications

• Baccalaureate degree from an accredited school of nursing and minimum two years clinical experience.
• Registered Nurse in the state of Illinois.
• Two or more years in clinical acute care specialty.
• CPR – Basic Life Support (BLS)
• Experience with Epic electronic health records is preferred.

Responsibilities

• Facilitates unit operations on a shift basis according to policy, procedure, and regulatory requirements.
• Coordinates unit based staffing assignments on a shift basis to achieve high quality and cost effective care.
• Directs patient care provided by staff nurses and support personnel for a specific shift.
• Champions new initiatives and helps in unit/departmental or hospital wide committees/task forces.
• Communicates with patients and significant others about nursing care.
• Implements action plans to provide safe, quality, and efficient care.
• Assures safety and security of patients, staff, and visitors.
• Provides input to manager on budgetary issues, particularly staffing and cost containment.

Skills

Nursing

Excel

PowerPoint

Epic

Education

Bachelor's degree in Nursing

Illinois RN license

Tools

Epic

Job description

At Northwestern Medicine, every patient interaction makes a difference in cultivating a positive workplace. This patient-first approach is what sets us apart as a leader in the healthcare industry. As an integral part of our team, you'll have the opportunity to join our quest for better health care, no matter where you work within the Northwestern Medicine system. We pride ourselves on providing competitive benefits: from tuition reimbursement and loan forgiveness to 401(k) matching and lifecycle benefits, our goal is to take care of our employees. Ready to join our quest for better?

Job Description

The Clinical Coordinator reflects the mission, vision, and values of NM, adheres to the organization’s Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.

The Readmissions coordinator works with a multidisciplinary team to provide the best care for patients in the right setting while helping prevent readmissions. The Navigator will utilize hospital resources efficiently to expedite testing that must be done urgently and set up any remaining care with outpatient continuity providers. Focus will be on patients who are high utilizers of the hospital and working to decrease low value care while supporting primary teams to provide consistent care across different hospitalizations. In depth assessments of patients will be utilized to better understands barriers to outpatient management, health literacy gaps, SDOH etc. The Navigator will work closely with emergency room providers, hospitalists, APPs, SWs and other staff in developing care plans.

Responsibilities

• Facilitates unit operations on a shift basis according to policy, procedure, and regulatory requirements.
• Coordinates unit based staffing assignments on a shift basis to achieve high quality and cost effective care.
• Directs patient care provided by staff nurses and support personnel for a specific shift.
• Champions new initiatives and helps in unit/departmental or hospital wide committees/task forces.
• Communicates directly with patients and significant others about nursing care.
• Implements appropriate action plans to provide safe, quality, and efficient care.
• Assures safety and security of patients, significant others, and staff.
• Provides direct patient care. Performs ongoing assessment of assigned patients and their significant others’ biopsychosocial and learning needs.
• Implements appropriate actions to respond to needs of patients and their significant others.
• Monitors and documents the patient’s response to therapeutic interventions and progress toward outcomes.
• Assures that quality improvement activities are completed for the assigned shift.
• Assesses and intervenes in critical situations involving patients, staff, and visitors and consults with manager or administrator for guidance as needed.
• Ensures that the environment is clean, attractive, safe and free from hazards for patients, staff and visitors in accordance with regulatory requirements.
• Analyzes patterns of daily activities and recommends operational/program changes as needed.
• Anticipates staffing needs for subsequent shifts and makes necessary arrangements for coverage.
• Facilitates effective interdepartmental communication of incidents with appropriate personnel (manager, administrator, medical staff, etc.). Identifies and communicates key issues and trends to managers and makes recommendations for improvement on an ongoing basis.
• Provides input to manager on budgetary issues, particularly staffing and cost containment strategies.
• Establishes relationships across departments to optimize patient care.
• Assesses and communicates staff development needs to manager.
• Orients staff to Clinical Coordinator and Charge role.
• Serves as a resource for staff.
• Communicate with primary team members
• Collaborate with multidisciplinary team regarding care plan
• Identify drivers of readmissions and work with patients on solutions
• Participate in care team meetings
• Track patient outcomes

Qualifications

Required

• Baccalaureate degree from an accredited school of nursing. (Minimum two years clinical experience in area of clinical specialty).
• Registered Nurse in the state of Illinois
• Two or more years in clinical acute care specialty
• (NMH only) Holds Magnet recognized certification or obtains within 1 year (specialty certification in clinical area is preferred)
• CPR – Basic Life Support

Preferred

• Experience as a Charge Nurse or Clinical Coordinator
• Advanced care planning experience
• Familiarity with Epic (Electronic Health Record)
• Proven software competencies (Excel, Power Point)

Additional Information

Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.

Background Check

Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case‑by‑case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.

Artificial Intelligence Disclosure

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.

Benefits

We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.

Sign-on Bonus Eligibility (if sign-on bonus offered for position):

Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.