Clinical Coordinator- Interfacility Transportation

Health Care District of Palm Beach County; Florida; On-site; USD 60,000 - 90,000; Full time

Job summary

The Health Care District of Palm Beach County seeks a Clinical Education Coordinator to plan, coordinate, and deliver clinical education and competency training for Ground Transportation personnel. The role ensures staff maintain required certifications and regulatory compliance.

You will collaborate with the Director, Medical Director, and operations leadership to identify educational needs, drive quality improvement, and promote safe, evidence-based patient care through structured programs and

Qualifications

• 1-3 years of Critical Care experience required.
• 1-3 years of Clinical Education experience preferred.

Responsibilities

• Develop, implement, and maintain structured education and competency training programs for Ground Transportation personnel.
• Coordinate hands-on clinical skills training and competency validation for Paramedics and EMTs.
• Submit training calendars for review.
• Maintain documentation of training attendance and competencies.
• Provide monthly education reports.

Job description

Job Description

The Clinical Education Coordinator is responsible for planning, coordinating, and delivering clinical education and competency training for all Ground Transportation personnel. This role ensures staff maintain required certifications, clinical competency, and compliance with regulatory and accreditation standards.

The Clinical Education Coordinator is responsible for planning, coordinating, and delivering clinical education and competency training for all Ground Transportation personnel. This role ensures staff maintain required certifications, clinical competency, and compliance with regulatory and accreditation standards.

The Clinical Education Coordinator works closely with the Director of Ground Transportation, Medical Director, and operational leadership to identify educational needs, support quality improvement initiatives, and promote safe, evidence-based patient care.

Key Responsibilities

Education and Training

• Develop, implement, and maintain structured education and competency training programs for all Ground Transportation personnel, including Paramedics and EMTs.
• Proactively identify educational needs, clinical skill gaps, and training opportunities to ensure staff maintain high levels of clinical competency.
• Maintain a rolling training calendar scheduled at least three (3) months in advance to ensure consistent delivery of continuing education, skills validation, and required training.
• Submit the training calendar to the Director of Ground Transportation for review and approval, and update as necessary based on operational needs, protocol updates, regulatory requirements, and quality improvement findings.
• All training plans, educational materials, and training initiatives must receive prior approval from the Director of Ground Transportation before implementation.
• Conduct a minimum of one (1) structured training sessions per month for day and night shifts. Ensuring all personnel receive the same information. Training sessions may include lectures, protocol updates, case reviews, skills labs, simulation exercises, and competency validations.
• Coordinate and conduct hands on clinical skills training and competency validation for all Paramedics and EMTs, ensuring staff remain proficient in critical patient care procedures and equipment usage.
• Ensure staff maintain competency in clinical skills including airway management, medication administration, cardiac monitoring, patient assessment, and advanced transport equipment.
• Utilize chart reviews, case reviews, quality improvement findings, and protocol updates to identify areas requiring additional education or remediation.
• Participate in ride alongs or field observation when appropriate to evaluate clinical practice and identify additional training needs.
• Maintain accurate documentation of training attendance, competency validations, and continuing education activities.

Quality and Performance Improvement

• Demonstrate proficiency in the EPIC electronic health record system and maintain knowledge of workflows specific to Ground Transportation operations.
• Assist leadership, Billing, Quality Improvement, and Risk Management, with questions related to transport documentation within EPIC.
• Perform chart reviews within EPIC to evaluate documentation quality, identify education opportunities, and support quality improvement initiatives.
• Provide guidance and support to Paramedics and EMTs regarding proper EPIC documentation practices.
• Work collaboratively with the Operational Control Center (OCC) to address EPIC related workflow questions and documentation processes related to Ground Transportation services.

Operational and Supply

• Assist the Director of Ground Transportation in maintaining oversight of medical supplies, medications, and training equipment used by the Ground Transportation department.
• Assist with monitoring inventory levels and support the ordering and restocking of medical supplies, medications, and clinical equipment as directed by the Director of Ground Transportation.
• Help maintain organization of training equipment, simulation materials, and clinical education supplies required for hands on training.
• Assist in ensuring equipment used for training and patient care is maintained in proper working condition and available for operational readiness.
• Communicate any supply shortages, equipment issues, or replacement needs to the Director of Ground Transportation.

Additional Expectations

• Maintaining proactive planning and development of training programs and schedules.
• Delivering education sessions and competency validations on a consistent basis.
• Maintaining accurate records of training completion, certifications, and competency validations.
• Ensuring all personnel maintain required certifications and clinical competency.
• Providing a monthly education report to the Director of Ground Transportation summarizing:
• Training sessions conducted, Skills labs or competency validations completed, Attendance records, Upcoming training scheduled for the next 90 days, Any identified educational gaps or remediation needs, Perform audits on operations and practice, Assist with action planning and follow through for performance improvement initiatives in the department.
• Serves as a “subject matter expert” in EPIC and supports the documentation in the department.
• Assist the Director of Ground Transportation for meeting operational needs in the department.

Experience

QUALIFICATIONS

• 1-3 years of Critical Care experience required.
• 1-3 years of Clinical Education experience preferred.

Education

• High School Diploma/GED required.
• Bachelors Degree preferred.

Licenses

• Florida Registered Nurse License OR Florida Critical Care Paramedic License required.

Certifications

• NIH Stroke Scale Certification required within 30 Days of hire.
• AHA - Basic Life Support Provider required.
• AHA - Advanced Cardiac Life Support required.
• AHA - Pediatric Advanced Life Support required.
• AAP - Neonatal Resuscitation Prog. ESS required.
• Trauma Nurse Core Certificate OR Prehospital Trauma Life Support required.
• AACN - Critical Care RN - Adult preferred.

About Us

The Health Care District of Palm Beach County is an independent special taxing district that has served as a healthcare safety net for more than 36 years to fill in gaps in access to healthcare services. This unique healthcare system covers the entire county and provides a wide range of services such as nine community health centers (Federally Qualified Health Centers) which serve everyone regardless of ability to pay; school health teams in 172 public schools; a lifesaving Trauma Hawk aeromedical helicopter program; a rural, public teaching hospital, Lakeside Medical Center; an award-winning skilled nursing center; a ground ambulance program for Health Care District patients needing a higher level of care and the county’s Trauma Agency, which ensures quality outcomes within the county’s trauma system and leads initiatives to prevent traumatic injury.

We are committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, creed, religion, military or veteran status, age, sex, pregnancy status, genetic information, national origin or ancestry, citizenship, physical or mental disability, marital status, sexual orientation or identification status, or any other legally recognized category protected by jurisdictional, state or federal law. The information collected by this application is solely to determine suitability for employment, verify identity and maintain employment statistics on applicants.

We are also committed to maintaining a safe, healthy, and productive work environment for all employees. As such, we are a Drug-Free Workplace.

The Health Care District of Palm Beach County is an E-Verify participating employer and will use E-Verify to confirm the employment eligibility of all newly hired employees.

This role may require Agency of Health Care Administration (AHCA) background screening and clearance. As required under House Bill 531, applicants may review AHCA’s education and awareness information at the following link: https://info.flclearinghouse.com/