Clinical Coordinator

The Davis Community; Wilmington (NC); Hybrid; USD 65,000 - 85,000; Full time

Job summary

The Davis Community in Wilmington, NC is seeking a Clinical Coordinator to lead clinical operations under the Director of Nursing. The role focuses on person-centered care, mentoring staff, and ensuring regulatory compliance across the neighborhood.

You will supervise primary nurses, oversee QA activities, manage care plans, and coordinate with physicians, pharmacists, and therapy services to maintain residents' well-being.

Qualifications

• Education: High School Diploma or equivalent with graduation from an accredited school of nursing.
• Licensure: Current North Carolina licensure as Registered Nurse.
• Experience: Two years previous long-term care nursing experience preferred.
• An equivalent combination of education and experience may be considered.

Responsibilities

• Assures all clinical policies and procedures are maintained and communicated within the household.
• Oversees hiring, orientation, and evaluation of household staff to support quality outcomes.
• Ensures regulatory compliance through accurate charting and record-keeping.
• Drives quality improvement activities and professional audits to ensure care quality.
• Guides implementation of clinical policies for safe, sanitary and efficient nursing care.
• Develops and reassesses individual care plans in collaboration with physicians.
• Participates in admission processing, medication reconciliation, and care planning meetings.

Education

High School Diploma or equivalent with graduation from an accredited school of nursing

Job description

Description

The Clinical Coordinator provides clinical coordination, mentoring and quality assurance ensuring the mission, vision and values of the organization are supported through clinical services. This Mentor participates in planning, organizing, directing and facilitating clinical operations of the neighborhood under the direction of the DON to ensure regulatory compliance, nurture a person-centered and resident directed culture. Partners with HHC in providing harmonious environment predicated on Person Centered Care, with holistic approaches to consistently achieve/maintain overall wellness.

MAJOR WORK ACTIVITIES:

• 1. Assures all clinical policies and procedures of the household are maintained. Interprets and communicates same to all in the household as needed, with emphasis on resident, family or designated representative relationships.
• 2. Assuring the hiring, orientation, training and evaluation of the household is adequate to support quality outcomes in specific areas of clinical accountability.
• 3. Assuring regulatory compliance by encouraging appropriate record keeping and charting. Maintaining appropriate files in compliance in specific areas of clinical accountability.
• 4. Ensuring the household participates in Quality Improvement measurements that will surface questions and issues to address and that appropriate follow up is taken to assure quality outcomes, performing professional audits and observations to confirm the competency of all household staff.
• 5. Guides the implementation of clinical policies and procedures which ensure safe, sanitary and efficient practices supporting professional nursing care standard; assures documentation, medication administration, resident nursing care, safety/sanitation, RAI process/MDS, or other areas as needed.
• 6. Skin care management to include assessment of skin integrity, circulation, continence and activity level. Record/Report results as appropriate.
• 7. Develop treatment plan in accordance to HCC nursing service adopted standing order protocol, and in collaboration with physician(s) and other responsible disciplines as appropriate.
• 8. Teaches, delegates, coordinates and supervises (or participates there in) primary nurses in implementation of residents’ individual plan of care to include treatments.
• 9. Provides oversight to various QI systems to include but not limited to; falls, events, observations, weights, therapies, restorative initiatives, behavior logs, pharmacy support, lab retrieval and monitoring.
• 10. Demonstrates through knowledge and practice, principals of infection control and universal precautions.
• 11. Supports and participates in new admissions processing/auditing and general medical clerking. Supports staff by comprehensive study of incoming admission documentation, medication reconciliation and creating E-Health chart.
• 12. Collaborates with pharmacy/MD(s), (both attending and outside community) Therapy, and other disciplines as appropriate to foster partnerships and promote overall resident well being/support.
• 13. Develops initial rapport with residents and families to decrease anxieties and foster bonds.
• 14. Develops and initiates individual care plan and ensures team implementation. Reassesses weekly and adjusts as necessary to ensure “Person Center Care”.
• 15. Develops and implements initial education to patient. Communicates to team to ensure reinforced.
• 16. Conducts resident rounds daily and encourages collaborative approach of nursing continuum.
• 17. Attend all care plan meetings or has clinical designee attend. Attends Medicare stand-up meetings as needed and coordinate with team to clarify and verify RUG’s.
• 18. Participate in various quality improvement sub-committees and activities to include Quality of Care (Falls, Skin, and weight variance) and infection control, or others as delegated by DON.
• 19. Assures incident/injury reports and grievances are recorded and investigated in a timely manner.
• 20. Provides “on-call” supervision and other responsibilities, which may become necessary or as assigned.
• 21. Guides the clinical component of continuous quality improvement in the household in support of a systemic approach to quality clinical care.
• 22. Guides household clinical staff to support organizational fiscal viability through efficient and effective use of all resources (LEAN METHODOLOGY/PARLEVELS) in the household and maintain staffing patterns consistent with the philosophy, objectives and available resources.

Requirements

MINIMUM QUALIFICATIONS:

• Education: High School Diploma or equivalent with graduation from an accredited school of nursing.
• Licensure/ Certification: Current North Carolina licensure as Registered Nurse.
• Experience: Two years previous long-term care nursing experience preferred.
• An equivalent combination of education and experience may be considered.