Clinical Consultant

Baxter International Inc.; Oregon; Hybrid; USD 88,000 - 121,000; Full time

Job summary

Baxter International Inc. is seeking a Clinical Consultant to provide clinical and application support for the vital sign and cardiology product line in hospital or clinic settings.

The role serves as a liaison between Baxter protocol and customers and involves traveling up to 80% with overnight stays. The position emphasizes education, training, and collaboration with the sales force, marketing, and clinical teams.

Qualifications

• Minimum of two years in critical care, emergency department, post-anesthesia, telemetry unit, or other related health practice.
• Experience as an educator in training medical and non-medical personnel, through staff development or preceptor programs.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).
• Excellent oral, written, interpersonal, and presentation skills.
• Excellent organization skills.
• Experience as an educator or public speaker.

Responsibilities

• Work directly with sales during the sales cycle and participate in presales activities (onsite meetings, conference calls, demonstrations) and clinical evaluations.
• Provide clinical assistance and customer training regarding intended use of vitals and cardiology product lines and conduct post-training follow-up with customers.
• Provide account management support by identifying potential or actual customer complaints/issues and act as a liaison between sales team and customer to reach problem resolution.
• Identify training needs within the sales force and work with marketing teams to develop training plans and provide new or refresh training where necessary.
• Identify needs and gather customer suggestions for product enhancements and collaborate with business and project management in making product enhancement recommendations.
• Maintain detailed records of training and customer communication, providing updates to Salesforce.com and clinical manager.
• Participate in clinical on-call program which requires employee to support customers for clinical calls on a one-week rotational basis (Mon-Fri).
• Ability to travel 80% to hospital and clinical settings, overnights required.

Skills

Critical care experience

Educator/trainer experience

Public speaking

Microsoft Office

Education

Bachelor's degree

Tools

Word

Excel

PowerPoint

Job description

This is where your work makes a difference.At Baxter, we believe every person—regardless of who they are or where they are from—deserves a chance to live a healthy life. It was our founding belief in 1931 and continues to be our guiding principle. We are redefining healthcare delivery to make a greater impact today, tomorrow, and beyond.Our Baxter colleagues are united by our Mission to Save and Sustain Lives. Together, our community is driven by a culture of courage, trust, and collaboration. Every individual is empowered to take ownership and make a meaningful impact. We strive for efficient and effective operations, and we hold each other accountable for delivering exceptional results.Here, you will find more than just a job—you will find purpose and pride.

Your Role at Baxter

The Clinical Consultant provides clinical and application support for both customers and internal sales force related to the Baxter vital sign and cardiology product line delivered in a hospital or clinic setting. The clinical consultant ensures educational programs meet corporate and customer goals and acts as a liaison between Baxter protocol and their customers.

Home Base:

This is a remote position with a preferred home base of Boston MA, Pittsburg PA, Orlando FL, or Charlotte NC. Travel: up to 80% including overnights

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Work directly with sales team during the sales cycle and participate in presales activities (onsite meetings, conference calls, demonstrations, etc.) and clinical evaluations.
• Provide clinical assistance and customer training regarding intended use of the vitals and cardiology product lines and conduct post-training follow-up with customer.
• Provide account management support by identifying potential or actual customer complaints/issues and act as a liaison between sales team and customer to reach problem resolution.
• Identify training needs within the sales force and work directly with marketing teams to develop training plans and provide new or refresh training where necessary
• Identify needs and gather customer suggestions for product enhancements and collaborate with business and project management in making product enhancement recommendations.
• Maintain detailed records of training and customer communication, providing updates to Salesforce.com and clinical manager.
• Participate in clinical on-call program which requires employee to support customers for clinical calls on a one-week rotational basis (Mon-Fri)
• Ability to travel 80% to hospital and clinical settings, overnights requited.

What You'll Bring:

• Bachelors Preferred
• Minimum of two years in critical care, emergency department, post-anesthesia, telemetry unit, or other related health practice.
• Experience as an educator in training medical and non-medical personnel, either through formal staff development or preceptor program.
• Possesses knowledge of cardiac arrhythmia, hemodynamic, pulmonary artery, and cardiac output monitoring
• Excellent oral, written, interpersonal, and presentation skills.
• Excellent organization skills.
• Experience as an educator or public speaker.
• Proficient in Microsoft Office, including Word, Excel, and PowerPoint applications.
• Proven ability to build relationships with people easily yet work independently and be self-motivated.

We understand compensation is an important factor as you consider the next step in your career. At Baxter, we are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.

The estimated pay range for this position is $88,000 - $121,000 annually. The estimated range is meant to reflect an anticipated salary range for the position. We may pay more or less within the anticipated range based upon market data and other factors, all of which are subject to change.

Individual pay is based upon location, skills and expertise, experience, and other relevant factors. For questions about this, our pay philosophy, and available benefits, please speak to the recruiter if you decide to apply and are selected for an interview.

US Benefits at Baxter (except for Puerto Rico)This is where your well-being matters. Baxter offers comprehensive compensation and benefits packages for eligible roles. Our health and well-being benefits include medical and dental coverage that start on day one, as well as insurance coverage for basic life, accident, short-term and long-term disability, and business travel accident insurance. Financial and retirement benefits include the Employee Stock Purchase Plan (ESPP), with the ability to purchase company stock at a discount, and the 401(k) Retirement Savings Plan (RSP), with options for employee contributions and company matching. We also offer Flexible Spending Accounts, educational assistance programs, and time-off benefits such as paid holidays, paid time off ranging from 20 to 35 days based on length of service, family and medical leaves of absence, and paid parental leave. Additional benefits include commuting benefits, the Employee Discount Program, the Employee Assistance Program (EAP), and childcare benefits. Join us and enjoy the competitive compensation and benefits we offer to our employees. For additional information regarding Baxter US Benefits, please speak with your recruiter or visit our Benefits site: Benefits | Baxter

Equal Employment OpportunityBaxter is an equal opportunity employer. Baxter evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability/handicap status or any other legally protected characteristic.

Know Your Rights: Workplace Discrimination is IllegalReasonable AccommodationsBaxter is committed to working with and providing reasonable accommodations to individuals with disabilities globally. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application or interview process, please click on the link here and let us know the nature of your request along with your contact information.