Clinical Community Health Coordinator

Carteret Health Care; Morehead City (NC); On-site; USD 65,000 - 85,000; Full time

Job summary

Carteret Health Care in Morehead City, NC seeks a Clinical Community Health Coordinator to bridge clinical care, community outreach and operations. You will coordinate care transitions and serve as liaison with area facilities and referral sources.

Ideal candidates are licensed RNs in NC with a valid driver's license, BLS certification, and experience in home health or healthcare sales/marketing. Proficiency in Google Suite, Meditech and MatrixCare is preferred.

Qualifications

• Maintain a current NC RN license.
• Valid NC Driver’s license with reliable transportation.
• Home Health & Hospice and/or healthcare sales/marketing experience preferred.
• AHA BLS Healthcare Provider Certification.
• Experience delivering patient-centered health education.
• Strong cultural competence with diverse communities.
• Experience collecting and managing demographic and health data.
• Strong analytical skills to draw evidence-based conclusions.
• Knowledge of medical procedures, safety protocols and regulatory standards.
• Excellent organizational and verbal/written communication; multitasking ability.
• Self-driven and able to work independently or in a team.
• Proficiency in Google Suite, Meditech & MatrixCare.

Responsibilities

• Act as liaison between clinical care, community engagement and operations to ensure patient safety and continuity of care.
• Drive agency growth by building high-trust relationships with physicians and referral sources.
• Lead community fundraising events and public education in Carteret County.
• Oversee Hospice Volunteer Program and Medicare cost-savings compliance through recruitment, training, and data management.
• Coordinate high-level communication across interdisciplinary team and Carteret Health Care.

Skills

RN licensed in NC

Driver's license

Cultural competence

Analytical skills

Organizational & communication skills

Independent working style

Education

Registered Nurse license (North Carolina)

Tools

Google Suite

Meditech

MatrixCare

Job description

Full-time

Days

Posted 01/01/2040

JOB RELATIONSHIPS

Reports to the Home Health & Hospice Director

DEFINITION OF POSITION

The Clinical Community Health Coordinator serves as the vital link between clinical care, community engagement, and operational growth. This role is responsible for ensuring patient safety and continuity of care through five key areas of focus:

• Clinical Continuity: Acting as the primary liaison within area facilities and with referral sources to provide expert consultation on Home Health and Hospice services, ensuring seamless care coordination and "warm handoffs" for transitioning patients.
• Strategic Business Development: Driving agency growth by building high-trust relationships with physicians and referral sources through targeted marketing, educational outreach, and proactive account management.
• Community Leadership: Serving as the agency’s lead ambassador in Carteret County by coordinating major fundraising events and providing public education to demystify home-based clinical services.
• Regulatory Program Management: Overseeing all aspects of the Hospice Volunteer Program, ensuring full compliance with Medicare’s 5% cost-savings mandate through effective recruitment, training, and database management.
• Organizational Integration: Facilitating high-level communication across the interdisciplinary team and Carteret Health Care to maintain professional standards and fulfill the agency’s mission.

QUALIFICATIONS

Professional

Maintain a current license to practice as a Registered Nurse in North Carolina.

Possesses a valid NC Driver’s license and reliable independent transportation.

Home Health & Hospice and/or healthcare sales/marketing experience preferred.

Possess AHA BLS Healthcare Provider Certification.

Proven experience in developing and delivering patient-centered health education in an accessible and understandable manner.

Strong cultural competence with the ability to adapt to communication styles to meet diverse cultural, linguistic and educational backgrounds of community members.

Sensitivity to cultural nuances and an understanding of how cultural factors impact health beliefs and behaviors.

Proven experience in collecting, organizing, and managing diverse demographic and health-related data sets.

Strong analytical proficiency skills to extract meaningful insights from data sets identifying trends, patterns and areas of improvement to draw evidence-based conclusions.

Demonstrate knowledge of medical procedures, safety protocols, best practices, and regulatory compliance standards.

Exhibits exceptional organizational and verbal/written communication skills, with the ability to multitask and manage competing priorities.

Self-driven and ability to work independently, as well as collaboratively as part of a team.

Possess proficiency in Google Suite & Meditech & MatrixCare software.