Clinical Case Manager (Student Services Professional IV)

The California State University; Chico (CA); On-site; USD 76,000 - 108,000; Full time

Benefits offered by this job

Tuition fee waiver

Job summary

California State University, Chico seeks a Clinical Case Manager within WellCat Services and Project Rebound to deliver integrated behavioral health, crisis intervention, and case management for students, with a focus on access to care and housing support.

The role requires strong collaboration with campus resources, adapting interventions to diverse student populations, and contributing to outreach and orientation activities.

Qualifications

• Equivalent to graduation from a four-year college or university in a related field with upper division or graduate course work in counseling techniques.
• Four years of progressively responsible student services experience including advising students and resolving complex problems.
• Master’s degree in Counseling, Clinical Psychology, Social Work or related field may substitute for one year of experience.

Responsibilities

• Provide integrated primary care behavioral health services and crisis intervention.
• Offer individual, couples, and group counseling and outreach; coordinate case management.
• Serve as a bridge to campus and community resources, and assist new student orientation.

Skills

Crisis intervention

Counseling

Interpersonal skills

Advising students

Cultural responsiveness

Education

Bachelor's degree or higher

Tools

Titanium

Point N Click/Maxient

Electronic Health Record systems

Job description

Clinical Case Manager (Student Services Professional IV)

Job no: 561582
Work type: Staff
Location: Chico
Categories: Unit 4 - APC - Academic Professionals of California, Probationary, Full Time, Student Services

California State University (CSU), Chico is a comprehensive and residential public university, holding Hispanic-Serving Institution (HSI) designation. Chico State operates as part of the 23-campus CSU system, which educates the most ethnically, economically, and academically diverse student body in the nation. The University enrolls over 15,000 students, with over half identifying as first-generation college students.

Chico State is committed to recruiting outstanding candidates. The ideal candidate will embrace our values predicated on the primacy of student success and the elimination of equity gaps, have demonstrated experience working with diverse populations, and will contribute to policies, programs, and practices that support an inclusive, accessible, and equitable learning and working environment. Black, Indigenous, People of Color, veterans, and those with diverse abilities are encouraged to apply.

Job/Department Summary:

Under general direction of the WellCat Counseling Center Director and Project Rebound Director, the Clinical Case Manager supports the mission of WellCat Services (WCS) and Project Rebound Director through the provision of a range of clinical services for students with a focus on early intervention and easing access to care and housing support for Project Rebound students. Clinical work will include integrated primary care behavioral health same-day services; brief assessment; individual, couples, and group counseling; crisis intervention; outreach; case management; consultation; and prevention education. The Clinical Case Manager will serve as a bridge to appropriate clinical care within WCS and to resources on campus and in the community, will also be involved in new student orientation. Work may be performed in a WCS office or clinic, or at satellite location(s) on campus. This position requires considerable crisis intervention and work with serious presenting concerns as well as the ability to conceptualize cases and provide diagnoses within sociocultural context. Clinicians with specialization and expertise in working with historically marginalized students are strongly encouraged to apply.

Required Education and Experience:

Equivalent to graduation from a four-year college or university in a related field plus upper division or graduate course work in counseling techniques, interviewing and conflict resolution where such are job related.
AND
Possession of these knowledge and abilities is typically demonstrated through the equivalent to four years of progressively responsible professional student services work experience which includes experience in advising students individually and in groups, and in analysis and resolution of complex student services problems.

*A Master’s degree in Counseling, Clinical Psychology, Social Work or a job-related field may be substituted for one year of professional experience. A doctorate degree and the appropriate internship or clinical training in counseling, guidance or a job-related field may be substituted for two years of the required professional experience for positions with a major responsibility for professional, personal or career counseling.

Preferences:

• Master's degree in social work, counseling, psychology, applied behavioral science, or related field.
• Demonstrated skills in any number of crisis support areas, such as but not limited to suicide prevention and intervention work, sexual assault survivor support work; crime victim advocacy, food insecurity, and unhoused, substance abuse prevention and education; and Development, Relief, and Education for Alien Minors Act, known as the DREAM Act / Deferred Action for Childhood Arrivals (DACA) / immigration.
• Prior work experience in a university setting.
• Working knowledge of college developmental and crisis mental health issues, including dual diagnoses.
• Experience in working with diverse college age populations.
• Proficiency in electronic health record systems.
• Experience providing consultation to university faculty, staff, and administration.
• Experience working with student database software, such as Titanium, and Point N Click/Maxient.
• Current knowledge and experience in applying best practices and appropriate legal/procedural regulations for addressing students of concern.

Time Base: Full-time

Pay Plan: 12/12

CSU Classification Salary Range: $75,840 - $108,168 per year.

Benefits: This position qualifies for benefits including tuition fee waiver (if eligible).

Education Code 89521 Requirements: Applicants will be required to disclose whether they have received a final administrative decision or final judicial decision determining that they have committed sexual harassment within the last 7 years only after a determination is made that they meet the minimum qualifications for the position, and before an offer of employment is extended. Applicants who reach the final stages of the application process must also sign a release form that authorizes the release of information by the applicant’s current and/or former employers to the CSU concerning any substantiated allegations of misconduct.

California State University, Chico, in accordance with CSU policy, may require that the successful candidate complete a background check (including a criminal records check, sexual offender registry check, and/or fingerprinting) prior to assuming this position. Failure to satisfactorily complete or pass the background check may impact the job offer or continued employment of current CSU employees who apply for posted positions identified as sensitive.

This position is considered a sensitive position based on CSU guidelines. Incumbent is responsible for the safety and security of Level 1 data, sometimes also referred to as Level 1 protected data. This is confidential information that is in most cases protected by statutes, regulations, or other legal mandates.

The person holding this position is considered a "General Mandated Reporter” under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 (revised July 21, 2017) as a condition of employment.

About Chico State:

Graduate and undergraduate programs boast high-quality research experiences, exceptional faculty mentoring, and civic and global engagement opportunities. The campus motto, “Today Decides Tomorrow,” is brought to life by inclusive pedagogy, experiential learning, and co-curricular programming. The Chico Experience prepares students to be critical thinkers, engaged citizens, and inspired stewards of environmental, social, and economic resources. Together, they will become leaders solving the challenges of the 21st century.

The campus is located in Northern California, 90 minutes from the state capital, Sacramento, and a three-hour drive from the San Francisco Bay Area. Chico offers year-round natural beauty, outdoor leisure activities, and a thriving arts, music, and events scene. We acknowledge and are mindful that Chico State stands on lands that were originally occupied by the first people of this area, theMechoopda, and we recognize their distinctive spiritual relationship with this land, the flora, the fauna, and the waters that run through campus. We are humbled that our campus resides upon sacred lands that since time immemorial have sustained the Mechoopda people and continue to do so today.

The University is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, National origin, sex, sexual orientation, covered veteran status, or any other protected status.

Chico State is not a sponsoring agency for staff and management positions (i.e. H-1B Visas).

CSU, Chico's Annual Security Report includes summaries of institutional policy relating to campus safety, drug and alcohol use, sexual assault, and other matters. The report is published in compliance with the Clery Act and includes three years of certain crime statistics that occurred in Clery Act defined geography. A paper copy of the report may be requested in person at CSU, Chico Police Department or by calling 530-898-5555 . It is also available on the web at Annual Security & Fire Safety Report .

Open Until Filled (Review of Applications will begin 10/02/26. Applications received after that date may be considered.)

Advertised: Sep 11 2026 Pacific Daylight Time
Applications close: