Clinical Care Transition Educator / RN- Dallas

Option Care; Dallas, Northern (TX, KY); Hybrid; USD 67,000 - 112,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Paid Time off

401K with company match

HSA company match

Tuition reimbursement

Family support

Mental health services

Life insurance

Job summary

Option Care Health is seeking a Clinical Transition Educator/RN in the Dallas area. The role focuses on educating clinical teams, coordinating transitions to home-based care, and partnering with sales to increase patient starts.

The role requires strong relationship-building, customer service, and proficiency with MS Office. Travel to care facilities and partnerships is expected to support patient care and program growth.

Qualifications

• High School Diploma with 2 years of experience in home infusion or post-acute infusion services, OR 1 year with an associate’s degree or LPN.
• Experience establishing and maintaining relationships with individuals at all levels of the organization and with vendors.
• Experience providing customer service to internal and external customers, including meeting quality standards and evaluating satisfaction.
• Basic PC skills and ability to use internet, email, Word, Excel, and PowerPoint.

Responsibilities

• Proactively maintains and grows relationships with referral sources to increase sales and patient starts.
• Interacts daily with area service providers to sell Option Care services that support patient care.
• Educates patients, families, and facility staff about services and products.
• Communicates with agency staff, medical teams, patients, and families during discharge to implement a treatment plan.
• Collects, reviews and completes preadmission information and secures related signoff.
• Partners with Account Manager and Regional Sales Director to create and execute area business and growth plans.
• Coordinates educational and promotional programs with marketing for patients/caregivers and referral sources.
• Initiates care transition coordination with referral sources to ensure seamless transitions to home or ATS.
• Reviews medical records to obtain medical history and insurance information and shares with patient registration.

Skills

Relationship building

Customer service

Presentation skills

MS Office

Education

High School Diploma

Associate’s degree

LPN

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

## Clinical Care Transition Educator / RN- DallasApply: Dallas, TX: Irving, TX: Full time: Posted Today: R37136**Extraordinary Careers. Endless Possibilities.****With the nation’s largest home infusion provider, there is no limit to the growth of your career.** Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members.Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you’re empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.**Job Description Summary:**The Clinical Transition Educator is responsible for providing clinical education and training to ensure successful transition of patients to an Option Care Health care delivery model. The Clinical Transition Educator will also be responsible for partnering with the sales team to increase the number of patients being transitioned to OCH care delivery.**Job Description:** JOB RESPONSIBILITIES* Proactively maintains and grows relationships with referrals sources to increase sales and patient starts. Serves as key point of contact and representative of Option Care to provide education, assistance, and service to referral sources.* Interacts with area service providers on a daily basis to sell Option Care services that could assist in the care for discharging patients. Works with clinical team to determine if the patient is a viable candidate for alternative site care.* Uses sales techniques to educate patients, their families and the facility staff about the services and products provided by Option Care.* Effectively communicates with agency staff, medical team, patients and family throughout the discharge process to implement an effective treatment plan.* Responsible for collecting, reviewing and completing preadmission information and securing related signoff.* Partners with Account Manager and Regional Sales Director to create and execute area business and growth plan.* Communicates frequently with Account Manager to discuss opportunities, assess progress, and provide feedback related to promoting the services of Option Care.* Partners with Account Manager and marketing staff to coordinate educational and promotional programs to patient/caregiver and referral sources.* Proactively initiates care transition coordination with referral sources and internal partners to ensure seamless patient transitions to home or ATS. Participates with any data collection required for therapy start and patient tracking process. This may include facilitating the transfer of orders via phone, fax, and e-prescribing.* Reviews the patient’s medical record to obtain both pertinent medical history and primary/ secondary insurance payor information and communicates this to patient registration department.* Maintains confidentiality of patient and proprietary information and observes legal guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.* Provides oversight and input to the providers regarding the patient transition to home care.* Serves as a point of contact, coordination, and communication with other providers.* Makes arrangements for any special medical supplies or appliances to be available.SUPERVISORY RESPONSIBILITIESDoes this position have supervisory responsibilities? NO(i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)BASIC EDUCATION AND EXPERIENCE REQUIREMENTS* High School Diploma with 2 years of experience in applicable home infusion or post-acute infusion services, **OR*** 1 year of similar experience with an associate’s degree, LPN.BASIC QUALIFICATIONS* Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors.* Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (i.e. URAC, ACHC standards).* Experience providing customer service to internal and external customers, including meeting quality standards of services, and evaluation of customer satisfaction.* Basic PC skills: Able to competently use internet, email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint* Experience in identifying operational issues and recommending and implementing strategies to resolve and improve processes.* Access to a reliable means of transportation that will enable the incumbents to travel to care facilities, home visits and multiple hospitals. If such means of transportation would include a personal vehicle, a valid driver’s license and proof of insurance would be required.* Able to plan, organize and make presentationsTRAVEL REQUIREMENTSTravels to and from partnerships facilities, community hospitals, and medical practice offices to sell services, process referrals, provide live education and training support to patient/caregiver and referral sources.PREFERRED QUALIFICATIONS* Experience growing service provider partnershipsDue to state pay transparency laws, the full range for the position is below:Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.Pay Range is $67,022.67-$111,696.95**Benefits:**-Medical, Dental, & Vision Insurance-Paid Time off-Bonding Time Off-401K Retirement Savings Plan with Company Match-HSA Company Match-Flexible Spending Accounts-Tuition Reimbursement-myFlexPay-Family Support-Mental Health Services-Company Paid Life Insurance-Award/Recognition Programs*Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.*