Clinical Care Transition Educator / RN - Cleveland

Option Care; Columbus (OH); On-site; USD 81,000 - 135,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Bonding Time Off

401K Match

HSA Match

FSA

Tuition Reimbursement

MyFlexPay

Family Support

Mental Health Services

Life Insurance

Recognition Programs

Job summary

Option Care Health is seeking a Clinical Transition Educator with an active RN license to educate patients, caregivers, and facility staff on how OCH services are delivered in-home, at facilities, or virtually, ensuring successful transitions to the Option Care Health model.

You will partner with the sales team to identify needs, document education activities, and coordinate transitions from hospital to home while maintaining confidentiality and aligning with ACHC and URAC standards across

Qualifications

• Active and unrestricted RN license is required.
• Minimum of 2 years in the healthcare industry.
• Ability to build relationships with individuals at all levels.
• Experience applying ACHC/URAC standards where applicable.
• Strong customer service experience and clerical skills.

Responsibilities

• Educate patients, caregivers, and staff about OCH services for in-home or facility care.
• Assess patient suitability for the OCH care delivery model.
• Collaborate with the sales team to increase patient transitions.
• Document education using OCH applications and maintain confidentiality.
• Coordinate hospital-to-home transitions with facilities and teams.

Skills

RN license

Healthcare experience

Customer service

Relationship building

MS Word/Excel/PowerPoint

Job description

Extraordinary Careers. Endless Possibilities. With the nation’s largest home infusion provider, there is no limit to the growth of your career. Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re‑imagining the infusion care experience for patients, customers and team members. Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you’re empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.

Job Description Summary:

The Clinical Transition Educator is responsible for providing clinical education and training to ensure successful transition of patients to an Option Care Health care delivery model. The Clinical Transition Educator will also be responsible for partnering with the sales team to increase the number of patients being transitioned to OCH care delivery.

Job Responsibilities

• Evaluate, educate, and train patients, caregivers, and facility staff about how OCH services & products will be facilitated in an alternative site, in-home, or virtually in order to ensure successful transition of patients to an Option Care Health delivery model.
• Conduct patient assessments and evaluations to determine patient viability to join the OCH care delivery model.
• Partner with, and coordinate with the OCH sales team to understand clinical transition educational needs, and to develop improvements aimed at increasing patient transition volume.
• Maintains confidentiality of patient and proprietary information and observes legal guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.
• Provides proper documentation of education utilizing OCH applications and technology.
• Coordinates the transition of patients from hospital to home or alternate care settings by collaborating with facility staff, providers, and internal teams to ensure timely discharge, therapy education, and continuity of care.
• Provides in‑person patient and caregiver education, gathers pre‑admission and insurance information, and facilitates the initiation of services to support safe and effective care at home.

Supervisory Responsibilities

Does this position have supervisory responsibilities? NO (i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)

Basic Education and/or Experience Requirements

• Active and unrestricted Registered Nurse (RN) license required.
• Minimum of 2 years of experience in the healthcare industry.
• Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors.
• Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (i.e. ACHC, URAC standards).
• Experience providing customer service to internal and external customers, including meeting quality standards of services, and evaluation of customer satisfaction.
• Basic PC skills: Able to competently use internet, email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint.
• Experience in identifying operational issues and recommending and implementing strategies to resolve and improve processes.
• Access to a reliable means of transportation which will enable the incumbents to travel to care facilities, home visits and multiple hospitals.
• If such means of transportation would include a personal vehicle, a valid driver’s license and proof of insurance would be required.
• Willingness to obtain nursing licensure in additional states if business need supports and geography aligns with market.
• Able to plan, organize and make presentations.

Travel Requirements

100% local travel to and from partnerships facilities, community hospitals, and medical practice offices to sell Option Care Services, process referrals and provide live education and training support to patient/caregiver and referral sources.

Preferred Qualifications & Interests

• Hands on home or alternate site infusion or discharge planning experience.
• Experience growing service provider partnerships.

Salary

Due to state pay transparency laws, the full range for the position is below: Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Pay Range is $38.84-$64.72

Benefits

• Medical, Dental, & Vision Insurance
• Paid Time off
• Bonding Time Off
• 401K Retirement Savings Plan with Company Match
• HSA Company Match
• Flexible Spending Accounts
• Tuition Reimbursement
• myFlexPay
• Family Support
• Mental Health Services
• Company Paid Life Insurance
• Award/Recognition Programs

Equal Employment Opportunity Statement

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

For over 40 years, Option Care Health has provided adult and pediatric patients with an alternative to hospital infusion therapy. With more than 2,900 clinical experts, Option Care Health is able to provide high-quality infusion services for nearly all patients with acute and chronic conditions across the United States, resulting in high quality outcomes at a significantly reduced cost. Option Care Health has more than 70 infusion pharmacies and 100 alternate treatment sites. We are guided by our purpose to provide extraordinary care that changes lives through a comprehensive approach to care along every step of the infusion therapy process including: intake coordination, insurance authorization, resources for financial assistance, education and customized treatments.