Clinical Care Transition Educator / Registered Nurse - Austin

Option Care; Austin (TX); On-site; USD 56,000 - 94,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Insurance

Paid Time off

Bonding Time Off

401K with Company Match

HSA Company Match

Flexible Spending Accounts

Tuition Reimbursement

myFlexPay

Family Support

Mental Health Services

Company Paid Life Insurance

Award/Recognition Programs

Job summary

Option Care Health is seeking a Clinical Transition Educator to educate patients and caregivers, ensuring smooth transitions to home infusion or alternate sites. You will assess patient suitability, collaborate with the sales team, and document education using our systems.

A current RN license and ≥2 years in healthcare are required, with readiness to travel locally to care facilities. You will work within a mission-driven culture that emphasizes high-quality care, coordination across teams, and

Qualifications

• Active and unrestricted RN license required.
• Minimum of 2 years in healthcare.
• Experience establishing relationships across organizational levels.
• Knowledge of ACHC and URAC standards.
• Customer service experience with internal and external customers.

Responsibilities

• Educate and train patients, caregivers, and facility staff on OCH services and products for successful transition to home or alternate sites.
• Conduct patient assessments to determine eligibility for the OCH care model.
• Coordinate with sales to identify educational needs and improve patient transition volume.
• Maintain confidentiality of patient information per legal guidelines.
• Document education using OCH applications and technology.
• Coordinate patient transitions from hospital to home or alternate care settings with facility staff and providers.

Skills

Communication

Relationship management

Presentation skills

Organizational skills

Education

Registered Nurse (RN) license

Tools

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Extraordinary Careers. Endless Possibilities. With the nation’s largest home infusion provider, there is no limit to the growth of your career. Option Care Health, Inc. is the largest independent home and alternate site infusion services provider in the United States. With over 8,000 team members including 5,000 clinicians, we work compassionately to elevate standards of care for patients with acute and chronic conditions in all 50 states. Through our clinical leadership, expertise and national scale, Option Care Health is re-imagining the infusion care experience for patients, customers and team members. Join a company that is taking action to develop an inclusive, respectful, engaging and rewarding culture for all team members. At Option Care Health your voice is heard, your work is valued, and you’re empowered to grow. Cultivating a team with a variety of talents, backgrounds and perspectives makes us stronger, innovative, and more impactful. Our organization requires extraordinary people to provide extraordinary care, so we are investing in a culture that attracts, hires and retains the best and brightest talent in healthcare.

Job Description Summary

The Clinical Transition Educator is responsible for providing clinical education and training to ensure successful transition of patients to an Option Care Health care delivery model.

Job Responsibilities

Evaluate, educate, and train patients, caregivers, and facility staff about how OCH services & products will be facilitated in an alternative site, in-home, or virtually in order to ensure successful transition of patients to an Option Care Health delivery model.

Conduct patient assessments and evaluations to determine patient viability to join the OCH care delivery model.

Partner with, and coordinate with the OCH sales team to understand clinical transition educational needs, and to develop improvements aimed at increasing patient transition volume.

Maintains confidentiality of patient and proprietary information and observes legal guidelines for safeguarding the confidentiality of patient and proprietary Option Care information.

Provides proper documentation of education utilizing OCH applications and technology.

Coordinates the transition of patients from hospital to home or alternate care settings by collaborating with facility staff, providers, and internal teams to ensure timely discharge, therapy education, and continuity of care.

Provides in-person patient and caregiver education, gathers pre-admission and insurance information, and facilitates the initiation of services to support safe and effective care at home.

Supervisory Responsibilities

Does this position have supervisory responsibilities? NO (i.e. hiring, recommending/approving promotions and pay increases, scheduling, performance reviews, discipline, etc.)

Basic Education and/or Experience Requirements

Active and unrestricted Registered Nurse (RN) license required. Minimum of 2 years of experience in the healthcare industry.

Basic Qualifications

Experience establishing and maintaining relationships with individuals at all levels of the organization in the business community and with vendors.

Experience applying knowledge of standard practices for all services offered as well as current relevant and applicable standards (i.e. ACHC, URAC standards).

Experience providing customer service to internal and external customers, including meeting quality standards of services, and evaluation of customer satisfaction.

Basic PC skills

Able to competently use internet, email, Microsoft Word, Microsoft Excel, Microsoft PowerPoint

Experience in identifying operational issues and recommending and implementing strategies to resolve and improve processes.

Access to a reliable means of transportation which will enable the incumbents to travel to care facilities, home visits and multiple hospitals.

If such means of transportation would include a personal vehicle, a valid driver’s license and proof of insurance would be required.

Willingness to obtain nursing licensure in additional states if business need supports and geography aligns with market.

Able to plan, organize and make presentations.

Travel Requirements

100% local travel to and from partnerships facilities, community hospitals, and medical practice offices to sell Option Care Services, process referrals and provide live education and training support to patient/caregiver and referral sources.

Preferred Qualifications & Interests

Hands on home or alternate site infusion or discharge planning experience.

Experience growing service provider partnerships.

Salary

Salary to be determined by the applicant's education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data. Pay Range is $40.78-$67.97

Benefits

• Medical, Dental, & Vision Insurance
• Paid Time off
• Bonding Time Off
• 401K Retirement Savings Plan with Company Match
• HSA Company Match
• Flexible Spending Accounts
• Tuition Reimbursement
• myFlexPay
• Family Support
• Mental Health Services
• Company Paid Life Insurance
• Award/Recognition Programs

Option Care Health subscribes to a policy of equal employment opportunity, making employment available without regard to race, color, religion, national origin, citizenship status according to the Immigration Reform and Control Act of 1986, sex, sexual orientation, gender identity, age, disability, veteran status, or genetic information.

For over 40 years, Option Care Health has provided adult and pediatric patients with an alternative to hospital infusion therapy. With more than 2,900 clinical experts, Option Care Health is able to provide high-quality infusion services for nearly all patients with acute and chronic conditions across the United States, resulting in high quality outcomes at a significantly reduced cost. Option Care Health has more than 70 infusion pharmacies and 100 alternate treatment sites. We are guided by our purpose to provide extraordinary care that changes lives through a comprehensive approach to care along every step of the infusion therapy process including: intake coordination, insurance authorization, resources for financial assistance, education and customized treatments.