Clinical Care Support Specialist

Johns Hopkins Medicine; Baltimore (MD); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading health care institution in Maryland seeks a Clinical Customer Service Representative. The role involves providing support to patients, families, and healthcare staff in a fast-paced environment. Ideal candidates should have strong customer service skills and at least 6 months of experience in a healthcare or office setting. The offered salary ranges from $17.99 to $20.88 per hour, reflecting experience and responsibilities. Join a team dedicated to equitable healthcare delivery and a welcoming atmosphere.

Benefits

Full medical, dental, and vision plans

Paid time off (PTO)

Tuition reimbursement

Employee Referral Program Bonus

Qualifications

• Minimum of 6 months experience in healthcare or office setting.
• Ability to learn and incorporate various clinical and administrative software.

Responsibilities

• Serve as the central point of contact on the care unit.
• Assist patients, families, and healthcare team members.
• Meet the needs of the unit and comply with hospital policies.

Skills

Customer Service skills

Interpersonal skills

Microsoft Word proficiency

Presentation software skills

Spreadsheet software skills

Education

High School Diploma or equivalent

Job description

A leading health care institution in Maryland seeks a Clinical Customer Service Representative. The role involves providing support to patients, families, and healthcare staff in a fast-paced environment. Ideal candidates should have strong customer service skills and at least 6 months of experience in a healthcare or office setting. The offered salary ranges from $17.99 to $20.88 per hour, reflecting experience and responsibilities. Join a team dedicated to equitable healthcare delivery and a welcoming atmosphere.