Clinical Care Coordinator: Ambulatory Care Services (C & W Mott Hospital IPOP Unit)

University of Michigan

Ann Arbor (MI)

On-site

USD 60,000 - 93,000

Full time

4 days ago

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Benefits offered by this job

Medical, dental and vision coverage

Retirement savings match

Job summary

The University of Michigan in Ann Arbor is seeking a Clinical Care Coordinator for the Ambulatory Care Services in the CW Mott Hospital IPOP Unit. The role coordinates nursing care, supports cell and gene therapy workflows, and works with a multidisciplinary team to ensure safe, efficient patient care throughout ambulatory visits.

Your responsibilities include coordinating admissions, providing patient education, and guiding plan-of-care across the IPOP experience while maintaining high

Qualifications

Current nursing license to practice in Michigan.
Bachelor’s degree in Nursing or an Associate degree/diploma in Nursing with a Master’s degree in Nursing.
Three (3) years of Cellular Therapy and Bone Marrow Transplant ambulatory care or inpatient experience within the last five (5) years.
Experience as a charge nurse, preceptor, and/or unit/organizational committee work.

Responsibilities

Clinical Care and Coordination: Cross-train in all areas of IPOP; provide safe, high-quality, patient-centered care; navigate and triage each patient’s plan of care; ensure continuity and coordination of care; communicate with patients, families, and the care team; coordinate admissions and transitions of care.

Skills

Nursing license

Clinical coordination

Patient education

Communication

Team leadership

Education

Bachelor's in Nursing

Associates degree/diploma in Nursing + Master's in Nursing

Tools

MiChart

EPIC

Cisco Finesse

Word

Excel

Job description

Clinical Care Coordinator: Ambulatory Care Services (C & W Mott Hospital IPOP Unit)

We are performing updates and maintenance to our applicant experience. As a result, the site will be unavailable Saturday, October 31st at 9pm EST through Sunday, November 1st at 8:00am EST. During this outage period, applications for job postings can not be submitted.

Michigan Medicine improves the health of patients, populations and communities through excellence in education, patient care, community service, research and technology development, and through leadership activities in Michigan, nationally and internationally.Our mission is guided by our Strategic Principles and has three critical components; patient care, education and research that together enhance our contribution to society.

Job Summary

The IPOP model provides coordinated cell and gene therapy care in an ambulatory setting enabling patients to receive intensive treatment while minimizing inpatient stays. Patients are evaluated and treated during the day by a specialized multidisciplinary team (Physician, APPs, Pharmacist, Nursing). The team ensures administration of therapies, completion of clinical assessments, and coordination of supportive care services. Nursing staff play a critical role in patient education, symptom triage, and ongoing assessment to ensure early identification of complications.

At the end of each treatment day, patients return home or to nearby housing, where they are supported through remote monitoring, structured symptom management, and scheduled clinical follow-up. Nursing staff play a vital role in patient education, symptom triage, and ongoing assessment to ensure early identification and management of complications.

If a patient?s condition worsens after hours, they can present directly to the Oncology Treatment and Evaluation Center (OTEC) for urgent evaluation and supportive oncology care, bypassing the emergency department. For patients requiring a higher level of care, streamlined direct admission pathways are in place. Once stabilized, patients transition back to the IPOP model, ensuring continuity of care while reducing unnecessary inpatient admissions.

Responsibilities*

Clinical Care and Coordination

Cross-train in all areas of IPOP.
Provide safe, high-quality, patient-centered care to patients receiving services in IPOP.
Navigate and triage each patient?s plan of care throughout the IPOP experience.
Ensure continuity and coordination of care for the IPOP patient population.
Communicate and coordinate care with patients, families, and the multidisciplinary care team.
Coordinate admissions and transitions of care among the hospital, IPOP, and OTEC.

Interdisciplinary and Specialty Support

Serve as a nursing member of the collaborative multidisciplinary team across inpatient, IPOP, and outpatient settings.
Provide clinical direction and support to the Cell and Gene Therapy team through consultation with nursing staff and other team members.
Collaborate with the research team to facilitate and coordinate patient care.
Serve as an active member of the research team.

Staff Orientation, Education, and Development

Assist with the design, implementation, and evaluation of the unit?s orientation program in collaboration with supervisors and the director.Coordinate orientation activities, which may include:
- Staff scheduling
- Preceptor and mentor development and training
- Orientation recordkeeping
- MiChart assessments and workflow-efficiency training
Coordinate in-service education based on education assessment surveys, quality data, staff feedback, and other identified learning needs.Participate in the development and implementation of nursing and patient education programs and materials related to IPOP.
Demonstrated critical thinking skills through use of the nursing process, excellent problem-solving skills, and demonstrated ability to set priorities
Demonstrated customer service, interpersonal communication skills, and the ability to build respectful relationships within and between units and individuals
Demonstrated accountability and dependability including a good attendance record with punctuality
Demonstrated adaptability to changing needs and priorities based on unit, department, and institutional goals/objectives
Demonstrated knowledge and skills providing patient and family education and coaching
Proficiency with typing and electronic health record documentation.
Ability to manage complex clinical issues utilizing assessment skills, protocols, and evidence-based interventions
Willingness to adapt to different populations as patient demands.
Demonstrated accountability and dependability for completion of work, mandatories, and goal setting within established timelines
Excellent interpersonal (including phone) skills with physicians, peers, and patients as demonstrated by previous employment, references, and evaluations are a must
Demonstrated ability to organize and delegate effectively and efficiently.
Ability to work collaboratively with physicians and other team members

Required Qualifications*

Current nursing license?to?practice nursing in the State of Michigan.
Bachelor?s degree in Nursing OR Associates degree/diploma in Nursing along with a Master?s degree in Nursing
Three (3) years?of Cellular Therapy and?Bone Marrow Transplant RNAmbulatory care or In-patient experience within the last five (5) years.
Experience as a charge nurse, preceptor, and/or unit/organizational committee work

Desired Qualifications*

Formal experience in providing education to clinical team.
Nurse Coordinator experience, prefer one (1) year in?past?three (3) years.
Proven leadership ability as?evidenced?by?previous?employment and references.
Demonstrated ability to set goals, promote teamwork and problem solve as?demonstrated?by?previous?performance evaluations.
Experience with MICHART, EPIC, Cisco Finesse,?WORD?and Excel
Certification from Nationally recognized organization
MSN

Why Join Michigan Medicine?

Michigan Medicine is one of the largest health care complexes in the world and has been the site of many groundbreaking medical and technological advancements since the opening of the U-M Medical School in 1850. Michigan Medicine is comprised of over 30,000employees and our vision is to attract, inspire, and develop outstanding people in medicine, sciences, and healthcare to become one of the world's most distinguished academic health systems. In some way, great or small, every person here helps to advance this world-class institution. Work at Michigan Medicine and become a victor for the greater good.

Nursing at Michigan offers a competitive salary with excellent benefits!
Hourly range for Registered Nurses $43.53-67.40/ hour
Evening Shift Differential-$3.00 / hour
Night Shift Differential- $4.00 / hour
Day Shift Weekend Differential- $2.90 / hour
Evening Shift Weekend Differential- $5.90 / hour
Night Shift Weekend Differential- $6.90 / hour
Charge Nurse Differential- $1.00 / hour

What Benefits can you Look Forward to?

Excellent medical, dental and vision coverage effective on your very first day
2:1 Match on retirement savings

Nursing Specific Info

Required qualifications must be met by the candidate in order to be interviewed and considered for the position. Posting may be filled after the initial 5-day posting period. Applicants who have left the UMPNC bargaining unit must include on their resume dates of past employment including months and years of service along with effort. Positions less than 20 hours/week may be combined. If you have questions regarding this posting or would like assistance with nursing opportunities please contact Nurse Recruitment at (734) 936-5183.

Modes of Work

Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about the work modes .

Work Schedule

Hours: 40?hrs/wk?(1.0 FTE)
Shift: Day Shift, Monday-Friday. Flexible hours to meet program needs. May require weekends and holidays
Location: This position?is located in IPOP unit, CW Mott Hospital; varies

Note: All new employees will be expected to float to a designated unit(s) in times of low census

Union Affiliation

This position is covered under the collective bargaining agreement between the U-M and the Michigan Nurses Association and the U-M Professional Nurse Council union, which contains and settles all matters with respect to wages, benefits, hours and other terms and conditions of employment.

Michigan Medicine conducts background screening and pre-employment drug testing on job candidates upon acceptance of a contingent job offer and may use a third party administrator to conduct background screenings. Background screenings are performed in compliance with the Fair Credit Report Act. Pre-employment drug testing applies to all selected candidates, including new or additional faculty and staff appointments, as well as transfers from other U-M campuses.

U-M EEO Statement

The University of Michigan is an Equal Opportunity Employer. We are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants, including protected veterans and individuals with disabilities.

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Working Title

Clinical Care Coordinator: Ambulatory Care Services (C & W Mott Hospital IPOP Unit)

Job Title

CLIN CARE COORD COMPETENT-NE

Work Location

Michigan Medicine - Ann Arbor

Modes of Work

Onsite

Full/Part Time

Full-Time

Regular/Temporary