CLINICAL CARE COORDINATOR

Guardian Recovery; New Brunswick (NJ); On-site; USD 38,000 - 56,000; Full time

Job summary

GRNH, LLC is seeking a Care Coordinator to ensure a safe, supportive environment for clients in our addiction treatment program in New Jersey. You will coordinate discharge planning, communicate with families and clinical staff, and connect clients to aftercare resources, while maintaining strict confidentiality.

The role requires strong written and verbal communication, knowledge of addiction treatment practices, and ability to adapt to changing schedules.

Qualifications

• Bachelor's degree preferred; minimum HS diploma required or equivalent.
• At least 6 months’ experience in substance use or mental health field.
• Strong knowledge of confidentiality laws and ethics in healthcare.

Responsibilities

• Direct third-party coordinations to provide necessary documentation for aftercare.
• Maintain close communication with clinical/medical team to direct aftercare plans.
• Contact referring agencies and family within 24 hours to discuss treatment recommendations.
• Coordinate discharge planning and documentation, including LOC and transfer arrangements.
• Ensure client privacy and compliance with policies during all transitions.

Skills

Communication

Written skills

Team collaboration

Education

Bachelor's degree preferred

High School Diploma or equivalent

Job description

POSITION PURPOSE:The Care Coordinator is responsible to ensure a safe, comfortable, and supportive environment for the clients participating in the program.POSITION REQUIREMENTS/QUALIFICATIONSEDUCATION:Preferred Bachelor’s Degree from accredited university or equivalent. Minimum requirement of High School Diploma or equivalent. Experience may substitute for a degree.EXPERIENCE:At least six months’ experience working in the substance use or mental health field.LICENSURE/CERTIFICATION:CPR certification preferred.KNOWLEDGE AND TRAINING REQUIRED AT TIME OF HIRE:Knowledge of the Principles and Practices of the addictions and mental health field.Knowledge of Joint Commission Standards.Demonstrates Proficiency in Communication & Written skills.Knowledge of State & Federal Statutes Regarding Client Confidentiality laws.Knowledge of Drug-Free Workplace Policies.Knowledge of Workplace Violence Polices.Knowledge of addictions and mental health complications.Knowledge of community healthy resources that support life improvement in physical, emotional, mental and spiritual health, economic security, employment, positive social and family interdependence and positive cultural identity including:Referral procedures and admittance criteria for health care and community providers.Ability to network and collaborate with healthcare and other social and cultural agencies that can provide services to the clients and families.Knowledge of the 12-Step Recovery Program.Knowledge and competency in problem solving, stress management, ethics and team building.Knowledge of alcohol and other drugs that includes:Alcohol and addictive drugs and their physical, emotional, intellectual, and spiritual impact on the individual.Impact of addiction on the family.Ability to determine if a medical emergency exists and to take appropriate action, when necessary.Knowledge of emergency procedures used in case of alcohol and/or drug overdose.Knowledge of the stages of alcohol and other drug withdrawals and ability to take appropriate action at each stage.Knowledge of Federal, State and Municipal laws and/or regulations that regulate the treatment of alcoholism and drug addiction, including:ConfidentialityClient RightsProfessional Code of EthicsDiscriminationKnowledge of airborne and blood borne pathogens (TB, HIV, AIDS, HB) and risk reduction methodologies and the use of universal precautions.Flexibility to adapt to schedule changes and assumption of responsibilities not delineated in the job description which are related to work as a member of an addiction treatment teamSPECIFIC AREAS OF RESPONSIBILITY TO POSITIONWork with 3rd parties to connect clients to appropriate aftercare setting, which includes:Direct Case managers to provide documentation to outside parties when necessary for client continued programming (ie. Court attorney, FMLA letters or supporting documentation).Stay in close communication with clinical/medical team to direct aftercare planContact a potential referring agency and ensure necessary paperwork is sent to this agency.Contact the client's family within 24 hours to discuss treatment recommendations.Call in family to perform onsite interventions when necessary.Coordinate with clients, family and receiving provider for successful transitionAssist with discharge planning and documentation, which includes:Meet with client to review stay and planned dischargeInform Medical/Clinical Staff of clients discharge dateEnsure client completes recommended LOCBe available on call to assist case managers with coordinating the client’s treatment planComplete required discharge paperworkEnsure paperwork is sent to the receiving facilityCoordinate transportation for client’s transition from the facility to the receiving facility if applicable.Facilitate interventions with client’s displaying behavioral or mental instability and clients at risk for leaving Against Medical Advice (AMA)Contact appropriate referents and family members for which agency has release of information (Informing these parties of client’s intent and soliciting their assistance either by phone or in person)Make contact with Clinical Director for additional suggestions or recommendations to assist in redirecting clientMake contact with the Clinical Director to determine if clients are potentially a harm to themselves or others.Prepare client for LOC transferInform client and UR of residential LOC transferEnsure client’s chart is up to standard and attendance meets the criteria5. Protect the privacy of all client information in accordance with GRNH, LLC’s privacy policies, procedures, and practices, as required by federal and state law, and in accordance with general principle of professionalism as a healthcare provider. Failure to comply with the company’s policies and procedures on client privacy may result in disciplinary action up to and including termination of employment.6. May access protected health information (PHI) and other patent information only to the extent that it is necessary to complete your job duties. The incumbent may only share such information with those who have specific client information you have in your possession to complete their job responsibilities related to treatment, payment or other GRNH, LLC operations.7. Expected to report, without the threat of retaliation, any concerns regarding GRNH, LLC’s policies and procedures on client privacy and any observed practices in violation of the policy to their supervisor.*Calls with family and meetings with clients must be documented in the chart*An email will be sent out Thursday to the clinical team summarizing any open cases*All transports for the weekend must be communicated to Director of Ops Thursday morning