Clinical Care Assistant Coordinator (Hub C3A) 0700-1930, Full Time

Mary Washington Healthcare; Fredericksburg (VA); Hybrid; USD 25,000 - 32,000; Full time

Job summary

Mary Washington Healthcare in Fredericksburg, VA, seeks a Hub Clinical Care Coordinator Assistant to provide non-clinical administrative support for the Hub and Care Coordination team.

You will process transfer documentation, coordinate transportation, respond to inquiries from post-acute providers, patients, and families, and assist with the Medicare Appeals process. Strong Microsoft Office skills and teamwork are essential to success.

Qualifications

• High school diploma or equivalent is required.
• Proficient computer skills, especially Microsoft Office.
• Ability to articulate information clearly through written and verbal communication.
• Ability to work collaboratively as a member of a team.
• Ability to manage time, multiple priorities, and resources to achieve goals.
• Experience with patient registration or case management is preferred.
• Knowledge of medical terminology is preferred.
• Certified Revenue Cycle Specialist (CRCS) certification is preferred.

Responsibilities

• Provides non-clinical administrative support for the Hub and Care Coordination team.
• Processes transfer documentation for post-acute care to facilitate timely discharges.
• Responds to inquiries from post-acute providers, patients, and families and directs to appropriate staff.
• Provides direct support for the Medicare Appeals Process.
• Monitors task lists and coordinates transportation as needed.
• Communicates operational activities to leadership and participates in performance improvement.
• Performs other duties as assigned.

Skills

Verbal and written communication

Teamwork

Time management

Attention to detail

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Start the day excited to make a difference…end the day knowing you did. Come join our team. Job Summary: The Hub Clinical Care Coordinator Assistant (Hub C3A) is responsible for providing non-clinical administrative support for the Hub and Care Coordination team. The position supports processes of the Hub Transfer Center to ensure timely admission and/or transfer of patients. The Hub C3A works collaboratively with all members of the healthcare team to support the organization’s throughput and efficiency performance goals. Essential Functions and Responsibilities: Presents a positive departmental and organizational image, as well as a commitment to departmental goals, objectives, policies, standards, and procedures. Processes required documentation for patient transfers to post-acute care settings to facilitate timely discharges to include, but not limited to: photocopies, faxes and/or electronical submission of required medical record information, and transportation services paperwork. Responds to inquiries received from post-acute care providers, adult protective services, patients, and families, and directs them to the appropriate staff member. Provides direct support for the Medicare Appeal Process. Monitors Care Coordination task list and completes activities assigned on task list, including but not limited to transportation of patients via appropriate resources. Communicates operational activities to leadership on a regular and timely basis and identifies and participates in performance improvement activities as needed. Performs other duties as assigned. Qualifications Required: High school graduate or equivalent Computer skills relevant to the position (i.e., Microsoft Office applications) Able to articulate information clearly through both written and verbal communication Able to work collaboratively as a member of a team Able to manage time, multiple priorities, and resources to achieve goals Preferred: Experience with patient registration or case management duties strongly preferred Knowledge of medical terminology License and/or Certifications Preferred: Certified Revenue Cycle Specialist (CRCS) certification MWHC will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status (EOE). We are also committed to equitable and transparent compensation practices and comply with all applicable pay transparency and pay equity laws. Required Physical Requirements: Constant (67-100% of workday) sitting and use of arms and hands; occasional (0-33% of workday) standing, walking, bending, squatting; ability to lift, push, and pull up to 10 lbs.; auditory and visual skills. Mental Requirements: Possesses critical thinking and analytical skills. Ability to multi-task. Ability to communicate effectively and collaborate with a multi-disciplinary team. Environmental Requirements and Exposure Hazards: Potential risk of exposure to chemicals. “It is the policy of Mary Washington Healthcare to provide reasonable accommodations to qualified individuals with a disability who are applicants for employment or Associates.” Compensation Pay Range: $18.07 - $23.49 Working at Mary Washington Healthcare Whether you are a new grad, experienced clinical professional or wanting to begin a career in healthcare, there is no better place than Mary Washington Healthcare. As a Great Place to Work-Certified™ company we treat our Associates like family – with respect, understanding, and communication. Safety is our top priority As a healthcare system, patient and Associate safety is our priority which is why all Associates will be required to take the following vaccines*: Annual flu vaccine *MWHC reserves the right to amend this list at any time. Medical and Religious exemptions may apply,. Will be discussed at interview.