Clinical Assistant The Heart Group General Cardiology (Full Time/Day Shift)

Penn Medicine; Lancaster (Lancaster County); In loco; USD 36.000 - 55.000; Tempo pieno

Descrizione del lavoro

Penn Medicine is seeking a Medical Assistant to provide clinical support in a physician’s office, under supervision of a provider or licensed nurse. The role includes patient rooming, vitals, documentation, and assisting with procedures in Lancaster, PA, including satellite offices.

Responsibilities include front office tasks, care coordination, and maintaining patient comfort and safety. This position is full-time, day shift, with no weekends or holidays.

Competenze

• Provide patient care in a provider's office.
• Accurately document medical/social history in patient chart.
• Ability to prepare patients and assist with procedures.

Mansioni

• Greets patients and screens for visit readiness.
• Verifies patient information and records vital signs.
• Assists with procedures and basic tests as directed by providers.
• Manages front office tasks including scheduling and check-in/out.
• Supports care coordination and referrals as needed.

Conoscenze

Patient care

Vital signs

Documentation

Teamwork

Communication

Formazione

High School Diploma or equivalent

Medical Assistant certificate/degree

Descrizione del lavoro

Description

Penn Medicine is dedicated to our tripartite mission of providing the highest level of care to patients, conducting innovative research, and educating future leaders in the field of medicine. Working for this leading academic medical center means collaboration with top clinical, technical and business professionals across all disciplines.

Today at Penn Medicine, someone will make a breakthrough. Someone will heal a heart, deliver hopeful news, and give comfort and reassurance. Our employees shape our future each day. Are you living your life's work?

Location: Lancaster, PA (The Heart Group-General Cardiology with coverage in the Electrophysiology department. Occasional rotation to satellite offices including Ephrata, Elizabethtown, Parkesburg, and LItitz.).

Hours: Full Time (40 hours/week) Day Shift. Monday-Friday 8:15 am to 4:45 pm. No weekends. No holidays. When covering a satellite office you may be asked to start as early as 7:30 am.

Position Summary: To provide clinical support services to patients in a provider’s office under the supervisor and direction of a provider and or licensed nurse. Patient care includes care to patients in the following age groups: pediatric (8 to 12 years), adolescent (13 to 17 years), adult (18 to 64 years), and geriatric (over 64 years).

• Qualified individuals must have the ability with or without reasonable accommodation to perform the following duties:
  • Greets and shows patients to exam rooms and prepares patient for visit with provider following established rooming standards.
  • Verifies patient information by interviewing patient to obtain pertinent medical information per department protocol. Accurately documents medical and social history and purpose of visit in the patient chart.
  • Prepares patients for exam by measuring vital signs, such as pulse rate, temperature, blood pressure, weight and height and accurately records information in patient chart.
  • Prepares and assists providers with various procedures, minor surgeries and other exams as designated by the provider.
  • Performs various tests and procedures upon the request of the provider including but not limited to hearing tests, EKGs, vision screenings, phlebotomy, and collecting lab specimens.
  • Performs various front office responsibilities including but not limited to scheduling, registration, check in, check out and monitoring work queues.
  • Assures exam rooms are adequately supplied and cleaned after each patient visit. Maintains and cleans medical instruments and equipment after each procedure.
  • Assists with proactive outreach for patients requiring preventive and chronic disease services.
  • Performs care coordination activities among specialists and transitions of care to obtain all necessary patient information.
  • Assists in coordination of referrals, education and community resources.
  • Actively participates in performance improvement initiatives to improve overall patient experience and quality of care.
  • Participates in daily huddles with the provider.
  • Provides assistance to patients when entering and exiting the building.
  • Serves as a patient experience advocate by being a positive influence at all times when interacting with patients, visitors, and colleagues. Communicates with all patients, visitors, and colleagues in a professional manner while keeping customer service a top priority.
  • Handles all patient information in a confidential manner according to Lancaster General Health privacy and confidentiality policies and procedures.
  • Adheres to all Lancaster General Health policies and procedures.
  • For LGHP, this role may necessitate occasional regional travel.
  • The following duties are considered secondary to the primary duties listed above:
  • Performs various front office responsibilities as necessary.
  • Other duties as assigned.

• Minimum Required Qualifications:
• High School Diploma or equivalent (required)
• A Medical Assistant degree or certificate, certification as a Certified Nursing Assistant or previous work experience as a Patient Care Assistant or Medical Assistant or for Occupational Health positions only, other prior hospital experience will be considered. (preferred)
• One 1 to two 2 years of clinical experience in a physician’s office (preferred)

We believe that the best care for our patients starts with the best care for our employees. Our employee benefits programs help our employees get healthy and stay healthy. We offer a comprehensive compensation and benefits program that includes one of the finest prepaid tuition assistance programs in the region. Penn Medicine employees are actively engaged and committed to our mission. Together we will continue to make medical advances that help people live longer, healthier lives.

Live Your Life's Work

We are an Equal Opportunity employer. Candidates are considered for employment without regard to race, ethnicity, color, sex, sexual orientation, gender identity, religion, national origin, ancestry, age, disability, marital status, familial status, genetic information, domestic or sexual violence victim status, citizenship status, military status, status as a protected veteran or any other status protected by applicable law.