Clinical Assistant/ Medical Assistant, Dermatology

St. Luke’s University Health Network; Easton (Northampton County); On-site; USD 32,000 - 46,000; Full time

Job summary

St. Luke's University Health Network in the Lehigh Valley seeks a Clinical Assistant in Dermatology to support the patient care team during visits, assist with check-in, rooming, scribing and follow-up coordination.

Responsibilities include preparing patients, updating records, coordinating with providers, and ensuring smooth flow of appointments while upholding the network's standards of compassionate care.

Qualifications

• One year of clinical experience OR graduate of Medical Assistant program required.
• Two years of experience in similar healthcare setting is preferred.
• Customer service experience is strongly preferred.

Responsibilities

• Conducts pre-visit planning by reviewing and updating the patient’s medical record as needed.
• Confers with the provider regarding any incomplete orders prior to the visit.
• Preps patients for examination and escorts them to the exam room.
• Updates medication list, allergies, and personal/social history in the record.
• Documents patient information in the EMR following guidelines and enters orders as directed.
• Communicates with provider if chart is not complete or needs review and sign-off.
• Maintains exam rooms, supplies, and equipment; assists with cleaning and sterilization of instruments.
• Disposes of waste per practice protocol and supports scheduling and referral processes.
• Interacts with care coordinators regarding discharge, tests, and follow-up care as needed.

Skills

Clinical experience

Customer service

Education

High school diploma or equivalent

Job description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. The Clinical Assistant, Dermatology plays a key role in supporting patient care throughout the clinical visit. This includes patient check-in, rooming, scribing during visit, check-out, and follow-up coordination. This position consistently demonstrates and promotes the values of the organization while working closely with physicians, nurse practitioners, and physician assistants under the supervision of the practice manager.

JOB DUTIES AND RESPONSIBILITIES

• Conducts pre-visit planning by reviewing and if necessary, updating the patient’s medical record with recent test results and correspondence, determining needed services per practice protocol.
• Confers with the provider regarding any incomplete patient tests, consults or other incomplete orders prior to the patient visit.
• Responsible for prepping patients for their examination and escorting them into the exam room.
• Preparation includes: height, weight and vital signs; update medication list; update allergies in record; update personal, family and social history; inquire about smoking status; obtains the reason for the visit.
• Performs provider documentation of patient information in Electronic Medical Record following entity guidelines in addition to entering provider orders per provider instructions in a complete, thorough, and timely manner.
• Clarifies and corrects any documentation under the direction of the provider and communicates to provider when chart is complete and ready for review and sign off.
• Provides other patient care services as needed/directed: keeps exam rooms clean; maintaining clinical supplies, equipment, and appropriate instrumentation in exam rooms; cleans and autoclaves contaminated instruments.
• Responsible to dispose Bio-Hazardous waste and regular waste per practice protocol.
• As appropriate assists with scheduling outpatient testing, pre-certifying patients for procedures and referral processing, responds to patient communications within practice guidelines, refill medications per practice protocol, provides patients with information relating to their visit (info packets, vaccine advisory sheets, etc).
• Communicates and coordinates with providers or Care Coordinators regarding hospital discharge, ED visits, consulting physicians, community resources, disease management, patient self-management, patient and/or family education on chronic conditions, individualized patient care plan, and follow-up contact with patient as indicated to ensure compliance with recommendations, medications, labs or other testing as well as specialist visits.
• Performs other related duties as assigned to support department and organizational priorities.

PHYSICAL AND SENSORY REQUIREMENTS

• Requires sitting, standing and walking for extended periods of time (up to 8 hours at time).
• Requires continual use of fingers for patient care, writing and computer entry.
• Routinely uses upper extremities; occasional requirement to lift up to 25 pounds.
• Occasionally push cart with supplies up to 30 pounds.
• Occasionally push wheelchair with patient weighing up to 325 pounds.
• Regularly requires ability to stoop, bend and reach above shoulder level.
• Requires ability to hear normal conversation and good general, near and peripheral vision.

EDUCATION

• High school diploma or equivalent required.

TRAINING AND EXPERIENCE

• One year of clinical experience OR graduate of Medical Assistant program required.
• Two years of experience in similar healthcare setting is preferred.
• Customer service experience is strongly preferred.

BLS/CPR

• Current or within 60 days of hire; through the American Red Cross or American Heart Association.

St. Luke's University Health Network is an Equal Opportunity Employer.

St. Luke’s University Health Network (SLUHN) is a fully integrated, regional, non-profit network of more than 23,000 employees providing services at 16 campuses and 350+ outpatient sites. With annual net revenue in excess of $4billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital. SLUHN is the only Lehigh Valley-based health care system to earn Medicare’s five-star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Premier 13 times total and eleven years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY. In 2021, St. Luke’s was identified as one of the 15 Top Health Systems nationally. St. Luke’s is the ONLY health care institution in the Lehigh Valley to be named a Top Workplace regionally repeating the exclusive honor for the third year in a row. Also, for the third straight year, St. Luke’s has been a Top Workplaces in the Philadelphia Region by the Philadelphia Inquirer, ranking 9th in the large employer category for 2025 and the only health care system in PA to receive this award. In 2025, St. Luke’s was recognized as a national Top Workplaces by USA Today, three years in a row, including the 3rd best health care system in the nation in 2023 and 2024. Lastly, in 2025, St. Luke’s was named a Top Workplace in New Jersey for the third year in a row. Learn More Here.