Clinical Assistant I/II

SouthEast Alaska Regional Health Consortium; Gustavus (AK); On-site; USD 34,000 - 41,000; Full time

Job summary

SouthEast Alaska Regional Health Consortium (SEARHC) in Alaska is seeking a Clinical Assistant 2 to support a rural ambulatory care clinic. The role includes clinical tasks beyond level 1, data management, patient flow facilitation, and basic procedures under provider supervision.

The ideal candidate holds a CMA certification, BLS, and a high school diploma or GED, with experience in medical terminology, EMR systems, and compassionate patient interaction in a fast-paced clinical setting.

Qualifications

• Completion of the Certified Clinical Medical Assistant program or one year as a CA 1 with SEARHC.
• One year experience as a CNA/EMT/CHA or CCMA training.
• Knowledge of clinic procedures for patient visits and related treatments.
• Ability to operate medical equipment and record patient data in EMR.

Responsibilities

• Prepare and record age-appropriate vital signs.
• Obtain medical history updates and document in patient chart.
• Assist with procedures and minor office surgeries.
• Provide basic patient education and discharge instructions.

Skills

Communication skills

EMR systems

Medical terminology

Interpersonal skills

Education

High school diploma or GED

Certified Medical Assistant certification

Current BLS certification

Job description

Pay Range:$25.00 - $30.04 The Clinical Assistant 2 provides care to infants, toddlers, children, adolescents, adults, and elderly in a rural ambulatory care clinic. This position is essential in maintaining efficient clinic operations and patient flow to maximize the provider’s time and to ensure access to care. Clinical Assistants perform administrative duties, data management, and handle basic clinical tasks that are more complex than Clinical Assistant 1, such as performing nebulizer treatments, cast removal, DM foot screenings and other procedures per competency assessments. This information is written in patients’ chart along with patients’ medical history. This position works closely with providers giving support such as rooming patients, point of care testing as ordered, answering phones, processing provider orders, data entry, and participation in training processes.

Key Essential Functions and Accountabilities of the Job

Performs the duties of Clinical Assistant 1 but has additional experience or education to apply more extensive knowledge of medical practice and terminology and judgment. Prepares and records age-appropriate vital signs per department protocol, i.e., temperature, height, weight, head circumference, blood pressure, respiration, pulse oximetry, visual acuity testing. Obtains medical history update and confirms medication history. Accurately collects and documents information in patient chart. Keeps patient records in order with all forms properly identified; copies and compiles other medical data as needed. Ensure patient medication and immunization records are current. Recognizes signs or symptoms requiring prompt intervention and acts appropriately. Transport patients within the facility, as needed. Demonstrate ability to smoothly manage patient care duties while maintaining clinic flow. Reports, and when appropriate, records any changes observed in the condition or behavior of patients, unusual incidents, or breeches in safety. Observes patients to ensure children, elderly, or impaired patients who require observation or assistance have someone in attendance. Sets up equipment and supplies for routine exams and minor procedures. Prepares patients for and assists with procedures, treatments, and minor office surgeries. Provides specimen collection, Point of Care Testing (POCT). Follows protocol for collecting, labeling, and transporting of specimens. With appropriate provider’s written orders: apply heat/cold packs, abdominal binders, anti-embolism stockings, obtain 12 lead EKGs per competency assessment, peak flow, applies oxygen as ordered. Assists patients with ambulation or transfer; perform minor treatments, e.g., simple dressing changes, nebulizer treatments, ear lavage, cast removal, use of an automated defibrillator (AED practices approved airway management techniques, DM foot screening. Provides basic patient education material and discharge instructions as directed by the provider. Sanitizes exam rooms between patients. Appropriately processes surgical equipment and ensures sterile package integrity. Maintains a safe and clean environment. Ensures exam room supplies are organized and stocked. Maintains lab equipment and organizes lab supplies. Inventory, re-order, and stock medical supplies. Disposes of solid/liquid waste and infectious materials according to infection control standards. Performs basic health coaching and patient education, according to evidence-based guidelines using patient education materials. Conducts daily/weekly/monthly QA checks on equipment and maintain logs. Demonstrates correct utilization of computer-based health information systems and electronic health record systems. Notify provider or supervisor of any repairs/safety concerns that need attention. Answers inquiries of a general nature by nursing staff, provider staff, other departments, visitors, and patients: assisting them in a friendly and cooperative manner; receives and relays messages to personnel and uses proper telephone etiquette. Makes confirmation calls to patients as needed.

Other Functions

Provides cross-coverage for their peers, helping peers and clinics that need assistance to ensure the efficient and effective flow of patients throughout. Attends and participates in at least 50% of staff meetings annually; responsible for applying information presented in staff meetings; participates in unit goal setting; complies with area and departmental scheduling guidelines; initiates discussion with department manager regarding department issues; complies with dress code; refers un-resolved problems with patients/visitors/co-workers to appropriate Manager for resolution; addresses employee concerns consistent with Human Resources policy. Other duties as assigned.

Supervisory Responsibilities

This position does not require supervisory responsibilities.

Additional Details: Education, Certifications, and Licenses Required

• High school diploma or GED – required.
• Certified Medical Assistant certification - required.
• Higher-level certification considered, must obtain Certified Medical Assistant Certification within 1 year.
• Current Basic Life Support (BLS) certification – required Clinical Competency completed within 3 months of hire and every 3 years -- required.

Minimum Experience Required

One of the following conditions must be met: Completion of the Certified Clinical Medical Assistant program OR One year experience as a CA 1 with SEARHC, with successful completion of Competency Assessment OR One year experience as a CNA, EMT, or CHA One of the following conditions must be met: Completion of CCMA Training Program at SEARHC OR One year of experience in healthcare OR 2 years customer service experience OR Certified Nursing Assistant training OR EMT: 1 year actively practicing EMT OR Alaska Community Health Aide –level 1 completed Knowledge of Clinic procedures for receiving and following through on a patient visit and any related clinic treatments, procedures. Age-appropriate patient vital signs and behaviors Basic patient triage Familiar with medical terminology Skills in Communication and use of customer service skills Computer application skills sufficient to utilize medical database in a competent manner Good interpersonal and communication skills; strong organizational skills Ability to Train and use various EMR systems and accurately record patient data Communicate and interact with all members of the multidisciplinary healthcare team Multi-task and care for more than one patient at a time Recognize and respond appropriately in emergency situations Operate medical equipment including blood pressure cuff, pulse oximeter, EKG machine, etc.

Position Information: Work Shift

OT 8/40

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

We Want You to Join our Team

SouthEast Alaska Regional Health Consortium (SEARHC) helps to keep it healthy. Every career with SEARHC comes with a positive work culture, a team with shared values, and competitive benefits. SEARHC offers sign-on bonuses for Registered Nurses, Hot Jobs and Certified Nurses Assistants. At SEARHC, we are passionate about enhancing the health and wellbeing of our team as well as the communities we serve.

We Embody our Values

Respect Cultural Identity Service Professionalism Compassion