Clinical Assistant 2

Holland America-Princess (Holland America Dawson City Inn); Juneau (AK); On-site; USD 24,796 - 41,328; Full time

Job summary

PVH (Tommy Hilfiger/Calvin Klein) is seeking a Clinical Assistant 2 in a rural Alaska ambulatory care clinic. The role supports providers by rooming patients, collecting vital signs, and handling data entry and basic procedures to maintain efficient clinic flow.

The ideal candidate will have experience with electronic health records and be capable of assisting with nebulizer treatments, minor procedures, and patient education, while ensuring safety and accuracy in documentation.

Qualifications

• Requires more extensive medical knowledge and terminology.

Responsibilities

• Obtains and records age-appropriate vital signs per department protocol.
• Assembles patient data and histories for provider review.
• Assists with procedures and minor office surgeries as ordered.
• Maintains clean, stocked exam rooms and manages specimen collection and POCT.

Skills

Medical terminology

Patient care

Tools

EHR systems

Job description

Pay Range: $25.00 - $30.04

Clinical Assistant 2 Overview

The Clinical Assistant 2 provides care to infants, toddlers, children, adolescents, adults, and elderly in a rural ambulatory care clinic. This position is essential in maintaining efficient clinic operations and patient flow to maximize the provider’s time and to ensure access to care. Clinical Assistants perform administrative duties, data management, and handle basic clinical tasks that are more complex than Clinical Assistant 1, such as performing nebulizer treatments, cast removal, DM foot screenings and other procedures per competency assessments. This information is written in patients’ chart along with patients’ medical history. This position works closely with providers giving support such as rooming patients, point of care testing as ordered, answering phones, processing provider orders, data entry, and participation in training processes.

Job Description

Key Essential Functions and Accountabilities of the Job

• Performs the duties of Clinical Assistant 1 but has additional experience or education to apply more extensive knowledge of medical practice and terminology and judgment.
• Prepares for patient visit by reviewing chart for needed forms, follow-up labs or procedures needed.
• Obtains and records age-appropriate vital signs per department protocol, i.e., temperature, height, weight, head circumference, blood pressure, respiration, pulse oximetry, visual acuity testing.
• Obtains medical history update and confirms medication history.
• Accurately collects and documents information in patient chart. Keeps patient records in order with all forms properly identified; copies and compiles other medical data as needed.
• Ensures patient medication and immunization records are current.
• Recognizes signs or symptoms requiring prompt intervention and acts appropriately.
• Transport patients within the facility, as needed.
• Demonstrate ability to smoothly manage patient care duties while maintaining clinic flow.
• Reports, and when appropriate, records any changes observed in the condition or behavior of patients, unusual incidents, or breaches in safety. Observes patients to ensure children, elderly, or impaired patients who require observation or assistance have someone in attendance.
• Sets up equipment and supplies for routine exams and minor procedures.
• Prepares patients for and assists with procedures, treatments, and minor office surgeries.
• Provides specimen collection, Point of Care Testing (POCT). Follows protocol for collecting, labeling, and transporting of specimens.
• With appropriate provider's written orders: apply heat/cold packs, abdominal binders, anti-embolism stockings; obtain 12‑lead EKGs per competency assessment; peak flow; applies oxygen as ordered.
• Assists patients with ambulation or transfer; perform minor treatments, e.g., simple dressing changes, nebulizer treatments, ear lavage, cast removal, use of an automated defibrillator; practices approved airway management techniques; performs DM foot screening.
• Provides basic patient education material and discharge instructions as directed by the provider.
• Sanitizes exam rooms between patients; appropriately processes surgical equipment and ensures sterile package integrity. Maintains a safe and clean environment.
• Ensures exam room supplies are organized and stocked. Maintains lab equipment and organizes lab supplies. Inventory, re‑order, and stock medical supplies.
• Disposes of solid/liquid waste and infectious materials according to infection control standards.
• Performs basic health coaching and patient education, according to evidence‑based guidelines using patient education materials.
• Conducts daily/weekly/monthly QA checks on equipment and maintain logs.
• Demonstrates correct utilization of computer‑based health information systems and electronic health record systems. Notifies provider or supervisor of any repairs/safety concerns that need attention.
• Answers inquiries of a general nature by nursing staff, provider staff, other departments, visitors, and patients: assists them in a friendly and cooperative manner; receives and relays messages to personnel and uses proper telephone etiquette. Makes confirmation calls to patients as needed.

Other Functions

• Provides cross‑coverage for peers, helping peers and clinics that need assistance to ensure the efficient and effective flow of patients throughout.