Clinical Applications Specialist, MIC, NICU

GE HealthCare; United States; On-site; USD 92,000 - 138,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) plan

Paid time off

Tuition reimbursement

Life insurance

Disability insurance

Job summary

GE HealthCare seeks a Clinical Applications Specialist NICU to deliver education and training for the Maternal Infant Care portfolio to clinical end-users. You will support the customer experience and commercial teams from pre-sale through post-implementation with evidence-based education and training solutions.

The role requires an active RN license with NICU experience, willingness to travel extensively (US/Canada), and strong Microsoft Office skills.

Qualifications

• Active RN license with NICU experience required.
• Ability and willingness to travel 100%+ (4–5 days per week, incl. some weekends) within US/Canada.
• Proficient with Windows Outlook, Word, PowerPoint, Excel, and web-based tools.

Responsibilities

• Develop product, clinical, and software knowledge within Maternal Infant Care.
• Provide pre-sale clinical evaluations and educational sessions to customers.
• Coordinate and deliver clinical training aligned with SOA to optimize patient outcomes.
• Drive on-site or remote clinical education delivery to realize revenue.

Skills

Active RN license

NICU experience

Willing to travel 100%+

MS Office proficiency

Education

Nursing degree / RN

Job description

Job Description Summary As the Clinical Applications Specialist NICU, you will deliver clinical and operational expertise by providing excellent education and training support for the Maternal Infant Care product portfolio to clinical end-users. These clinical experts will facilitate evidence-based practice and support the customer experience and commercial teams from pre-sale through post implementation by providing effective outcome-based education and training solutions.

Job Description

Responsibilities

• Develop product, clinical, and software knowledge, skills, and competence within the Maternal Infant care modality.
• Correlates theoretical knowledge with clinical and product information to provide clinicians with the knowledge and the skills to obtain optimal performance from their GE Healthcare equipment
• Provides pre-sale product clinical evaluations and/or educational sessions to potential customers
• In partnership with customers, develop and administer clinical training to the end-user personnel aligned with sales order agreement (SOA) to deliver excellent clinical education to achieve high Net Promotor Scores (NPS).
• Collaborate and coordinate the delivery of customer training with a targeted integrated account management approach including sales, project management, and other service organization teams in accordance with the SOA/terms and conditions
• Drive realization of revenue thru execution of on-site or remote clinical education delivery
• Produce comprehensive, consistent, and timely completion of documentation requirements pre-through post training
• Provide ongoing post-installation training and support as needed. Support existing customers with additional training as needed or as product enhancements are launched that require additional training or implementation.
• Maintain customer relationships and communicate all relevant product and/or customer concerns or opportunities to the LCS Management team, Field Sales, Marketing, Customer Loyalty Leads, and Technical Support regarding technical and clinical issue or how to improve the quality of the product or overall product offerings.
• Manage travel & lodging (T&L) budget to plan through optimization of travel strategies and cost savings. Submits expense reports within guidelines and provides and maintains clear and complete records to comply with all elements relevant to the position.

Qualifications

• Hold an active registered nursing license with experience in NICU.
• Ability/Willingness to travel extensively 100+% (4-5 days per week including some weekends) within US and Canada (USCAN) via multiple modes of transportation (car, air travel, train etc.) as necessary.
• Proficient use of software applications, such as, Windows Outlook, Word, PowerPoint, and Excel and navigating other computer and web-based tools (intranet/internet/apps).
• Ability to learn specialized industry specific software and provide digital education and training solutions.

Preferred Qualifications

• 10 + years experience
• Level 3 NICU experience

We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $92,000.00-$138,000.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement.

GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation. GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: No

Application Deadline: October 23, 2026