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Siemens Healthineers seeks a Clinical Applications Specialist to train customers on Varian Medical System equipment, on-site and remotely, ensuring safe and effective operation. You will develop training materials and lead sessions at seminars and trade shows to support the Oncology Systems business.
Travel up to 75-100% is expected, with the goal of meeting customer needs and delivering high-quality clinical training and demonstrations across regions.
Join us in pioneering breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality. We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions. Provides clinical training and support to customers, as a subject matter expert in dosimetry, on-site and/or remotely to ensure customer is prepared to operate their equipment according to a minimum of safe and effective use guidelines and to fully utilize the complex functionality of the technology to meet their business needs.
Provides clinical applications training to customers both on site and remotely to ensure customer is well prepared to obtain training that will enable them to operate their Varian Medical System equipment according to a minimum of safe and effective use guidelines with the highest level of satisfaction.
Assist in managing the customer’s clinical expectations.
As available, provides competitive product performance information to headquarters, marketing or engineering groups.
May coordinate or lead customer and/or employee training courses.
May conduct large group presentations at seminars, training programs, and trade shows.
May provide demo support to local, regional and national customer trade events.
Formulate complementary support training information in the form of quick tips, workbooks, video-media and implementation guides.
Work with cross-functional teams as necessary to support and enable best services and optimize customer relations.
Applicable to the Oncology Systems business only: Position must have full access to VMS client sites to perform the essential functions of this position. Many VMS clients require VMS employees and representatives to meet certain “Vendor Credentialing” requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access, and must continue to meet those requirements during the course of VMS employment in this position.
Performs all required applications specialist responsibilities including but not limited to: creating and maintaining formal customer training support documents; design and oversee the initial and ongoing training for Clinical Applications Specialists, as well as, continued training for new product releases.
Other duties as assigned by Training Operations and/or Applications Manager.
Complete understanding and wide application of documentation, standards, principles, concepts and techniques in the field.
Has substantial understanding of the job and applies knowledge and skills to complete a wide range of tasks.
Job Complexity: Works on assignments that are moderately difficult, requiring judgment in resolving issues or in making recommendations.
Proficient at leading a team and taking on special assignments.
Proficient delivery of training for a minimum of 20%-30% of Varian products.
Experienced product knowledge to support cross functional teams (i.e. trade shows, sales support, marketing, testing).
Mentors Clinical Training Specialist I and II.
Impact of Decisions and Accuracy: Erroneous decisions or failure to achieve results may negatively impact or delay internal and external customer satisfaction and financial obligations.
Interaction: Interacts daily with functional peer groups and external customers Builds effective working relationships with both internal and external customers.
Supervision: Receives little instruction on day to- day work, general instructions on newly introduced assignments.
Administrative Compliance in good standing.
Competency Level: Solid proficiencies, some strengths and opportunities for development of identified areas in development plan.
Bachelor’s degree or equivalent Minimum of 2 -3 years clinical experience or equivalent 3 years in position Enrollment in Varian approved Development Program.
Requirement to travel into Canada and must meet Canadian Border Services requirements. Valid U.S or Canadian driver’s license.
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We are a team of more than 72,000 highly dedicated Healthineers in more than 70 countries. As a leader in medical technology, we constantly push the boundaries to create better outcomes and experiences for patients, no matter where they live or what health issues they are facing. Our portfolio is crucial for clinical decision-making and treatment pathways.
When you join Siemens Healthineers, you become one in a global team of scientists, clinicians, developers, researchers, professionals, and skilled specialists, who believe in each individual’s potential to contribute with diverse ideas. We are from different backgrounds, cultures, religions, political and/or sexual orientations, and work together, to fight the world’s most threatening diseases and enable access to care, united by one purpose: to pioneer breakthroughs in healthcare. For everyone. Everywhere. Sustainably.
To find out more about Siemens Healthineers businesses, please visit our company page here.
$123,460 - $169,752
Factors which may affect starting pay within this range may include geography/market, skills, education, experience, and other qualifications of the successful candidate.
If this is a commission eligible position the commission eligibility will be in accordance with the terms of the Company's plan. Commissions are based on individual performance and/or company performance.
Position must have full access to Siemens Healthineers' client sites to perform the essential functions of this position. Many clients require Siemens Healthineers employees and representatives to meet certain Vendor Credentialing requirements before they will be allowed to have access to their sites. Unless prohibited by law, position must meet all Vendor Credentialing requirements necessary to have full client access and must continue to meet those requirements during the course of employment in this position. These requirements vary by client and may include, but are not limited to: Proof of valid identification (photo, driver's license, SSN) Criminal background checks Drug screens Immunizations (COVID-19, Hep B, MMR, Varicella, Influenza, Tetanus) Annual TB testing Healthcare training.
“A successful candidate must be able to work with controlled technology in accordance with US export control law.” “It is Siemens Healthineers’ policy to comply fully and completely with all United States export control laws and regulations, including those implemented by the Department of Commerce through the Export Administration Regulations (EAR), by the Department of State through the International Traffic in Arms Regulations (ITAR), and by the Treasury Department through the Office of Foreign Assets Control (OFAC) sanctions regulations.”
Siemens Healthineers is an Equal Opportunity and Affinitive Action Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to their race, color, creed, religion, nationality, citizenship status, ancestry, sex, age, physical or mental disability unrelated to ability, marital status, family responsibilities, pregnancy, genetic information, sexual orientation, gender expression, gender identity, transgender, sex stereotyping, order of protection status, protected veteran or military status, or an unfavorable discharge from military service, and other categories protected by federal, state or local law.
Applicants and employees are protected under Federal law from discrimination. To learn more, Click here.