Clinical Application Specialist - General Imaging (NYC)

GE HealthCare; Oregon; Hybrid; USD 110,000 - 166,000; Full time

Job summary

GE HealthCare in New York City seeks a Clinical Applications Specialist for GI Ultrasound to drive education, demonstrations, and training strategies. You will enhance customer outcomes by improving image quality, workflow, and protocol management.

You will collaborate with pre-sale and post-implementation teams, promote advanced techniques, and support ongoing education while traveling up to 75% across the US. A strong clinical education background and ARDMS certification are required.

Qualifications

• 3+ years in General Imaging Ultrasound with ARDMS certification.
• ARDMS certification in Abdomen; RVT/Adult Cardiac/MSK preferred.
• Deep understanding of clinical education training and implementation.
• Ability to tailor complex information to varied audiences; HIS/IT knowledge.
• Willingness to travel 75%+ (4-5 days/wk with overnights).

Responsibilities

• Provide technical and clinical leadership during pre-sales for Ultrasound products.
• Coordinate and execute objective-based system training for customers; report outcomes.
• Serve as SME for General Imaging Ultrasound; support sales with clinical insights.
• Penetrate competitive accounts and relay market intelligence.
• Develop training plans for new product features and ongoing needs.
• Support trade shows and conferences with product demos and training.
• Act as focal point for modality, address satisfaction issues and escalations.
• Build relationships with customers to standardize protocols and education.

Skills

Clinical education training

Communication

Healthcare IT knowledge

Willingness to travel

Education

Associate degree or equivalent

ARDMS certification

ARDMS Abdomen certification

Job description

Job Description Summary

As the Clinical Applications Specialist for GI Ultrasound in New York City, including Hudson Valley (Westchester County), you will drive and execute clinical education training and demonstration strategies.

The Clinical Applications Specialist will facilitate evidence-based practice and support the customer experience and commercial teams from pre-sale through post implementation by providing effective outcome-based education and training solutions. Your efforts will impact our customer's ability to improve productivity, patient care and quality by optimizing their technical & clinical competencies, image quality, workflow, and protocol management.

GE Healthcare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

Essential Responsibilities

• Provide technical and clinical leadership during pre-sales process by demonstrating full range of Ultrasound products, including potential uses, product capabilities and benefits to customers to drive revenue within the region.
• Coordinate, schedule, and execute objective based system training for your customers: monitor and report on training outcomes.
• Serve as a subject matter expert for General Imaging Ultrasound and clinical liaison to the sales organization with the goal of strengthening clinical capabilities of the team and customer relationships, while also driving business opportunities forward.
• Penetrate competitive accounts and communicate current market intelligence back to the business.
• Advance new product (NPI) features and clinical techniques; partner with customers in developing training plans / strategies that support new product assimilation for General Imaging Ultasound, and ongoing training needs.
• Support trade shows and professional conferences by performing product demonstration and customer training.
• Act as focal point for modality / team, identify customer satisfaction issues, assist in escalations, problem determination and specialty training requests.
• Develop meaningful relationships with your customers (highlighting key opinion leaders (KOLs) where necessary) to standardize and optimize protocols and support our clinical education initiatives.
• Embrace and promote adoption of hybrid training delivery mindset for your customer.
• Maintain required well-written pre and post training documentation in conjunction with global guidance.
• Demonstrate safety first and quality mindset, maintaining applicable processes as part of the Quality Management System and EHS policies and procedures.

Qualifications

• Associate degree or equivalent and 3+ years of General Imaging Ultrasound technical/clinical industry experience; plus ARDMS certification.
• General Imaging : American Registry of Diagnostic Medical Sonographers (ARDMS) certification in: Abdomen ( + preferred Registered Vascular Technologist (RVT) , Adult Cardiac, or MSK).
• Deep understanding of clinical education training and associated process implementation.
• Demonstrated experience delivering complex information and modifying messaging based on audience. Knowledge of Healthcare Information Systems, networking and IT
• Willingness to travel extensively 75+% (4-5 days per week including overnights and some weekends) within the US via multiple modes of transportation (car, air travel, & train, etc.).

We expect all employees to live and breathe our behaviors: to act with humility and build trust; lead with transparency; deliver with focus, and drive ownership -always with unyielding integrity.

Our total rewards are designed to unlock your ambition by giving you the boost and flexibility you need to turn your ideas into world-changing realities. Our salary and benefits are everything you'd expect from an organization with global strength and scale, and you'll be surrounded by career opportunities in a culture that fosters care, collaboration and support.

#LI-ML2#LI-NY

We will not sponsor individuals for employment visas, now or in the future, for this job opening. For U.S. based positions only, the pay range for this position is $110,400.00-$165,600.00 Annual. It is not typical for an individual to be hired at or near the top of the pay range and compensation decisions are dependent on the facts and circumstances of each case. The specific compensation offered to a candidate may be influenced by a variety of factors including skills, qualifications, experience and location. In addition, this position may also be eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). GE HealthCare offers a competitive benefits package, including not but limited to medical, dental, vision, paid time off, a 401(k) plan with employee and company contribution opportunities, life, disability, and accident insurance, and tuition reimbursement. GE HealthCare offers a great work environment, professional development, challenging careers, and competitive compensation.

GE HealthCare is an Equal Opportunity Employer. Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law.

GE HealthCare will only employ those who are legally authorized to work in the United States for this opening.

Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable).

While GE HealthCare does not currently require U.S. employees to be vaccinated against COVID-19, some GE HealthCare customers have vaccination mandates that may apply to certain GE HealthCare employees.

Relocation Assistance Provided: Yes