Clinical and Quality Assistant - MHCAH

MaineHealth; Saco (ME); Hybrid; USD 27,000 - 33,000; Full time

Job summary

MaineHealth is seeking a Clinical and Quality Assistant to support clinical, quality, and administrative operations. This role collaborates with the CNO, DON, and DOR to provide high-level administrative support within a quality-focused leadership environment.

The ideal candidate is organized, tech-savvy, and able to manage multiple priorities in a dynamic healthcare setting, contributing to quality initiatives and patient care improvements.

Qualifications

• Education: High School diploma or GED preferred.
• Experience: Two years of experience in the healthcare field as a support team member.
• Preferred: Microsoft Office, computer/office skills and EMR skills.

Responsibilities

• Facilitate communication, coordinate documentation processes, and promote efficient workflows across the organization.
• Support quality initiatives and assist with patient and team-related documentation.
• Help resolve workflow and billing-related issues and contribute to projects that improve operational effectiveness.

Skills

Communication skills

Organizational skills

Education

High School diploma or GED

Tools

Microsoft Office

EMR

Job description

Clerical/Administrative Support
Schedule: Monday - Friday 8:00 am - 5:00 pm
Hybrid
Req #: 100448

The Clinical and Quality Assistant - MHCAH supports clinical, quality, and administrative operations by facilitating communication, coordinating documentation processes, and promoting efficient workflows across the organization. This role partners closely with the Chief Nursing Officer (CNO), Director of Nursing (DON), and Director of Rehabilitation (DOR), providing high-level administrative support within a collaborative and engaged leadership environment committed to continuous improvement, clinical excellence, and best practices. The ideal candidate is highly organized, technology-savvy, and self-directed, with the ability to manage multiple priorities in a dynamic healthcare setting. This individual will support quality initiatives, assist with patient and team-related documentation, help resolve workflow and billing-related issues, and contribute to projects that enhance operational effectiveness and patient care outcomes. Success in this role requires adaptability, strong communication skills, a commitment to continuous learning, and the ability to work independently while collaborating effectively with leaders and interdisciplinary teams.

Why Join Us

Join a supportive and engaged leadership team that values collaboration, professional growth, and innovation. You'll have the opportunity to work closely with organizational leaders, contribute to meaningful quality and clinical initiatives, and play an important role in advancing excellence in patient care.

Required Minimum Knowledge, Skills, and Abilities (KSAs)

1. Education: High School diploma or GED preferred.
2. License/Certifications: N/A
3. Experience: Two years of experience in the healthcare field as a support team member.
4. Additional Skills/Requirements Required: N/A
5. Additional Skills/Requirements Preferred: Microsoft Office, computer/office skills and EMR skills.

Additional Information

MaineHealth is committed to fostering a supportive, inclusive environment where care team members can thrive while making a meaningful impact in the communities we serve across Maine and New Hampshire. We offer competitive benefits including paid parental leave, flexible work options, student loan assistance, professional development opportunities, and well-being resources—so you can grow your career while feeling supported both personally and professionally.

We recognize the value each team member brings to our organization.Any offer of employmentwill depend onqualificationssuch asskills, relevant experience, education, certifications,and otherjob-relatedfactors. Thebase rangeis an estimate and does notreflect the full valueofourtotal compensationpackage.

The pay range for this position is $19.87to $23.75 per hour.

Compensation for part-time positions isdeterminedon a prorated basis consistent with the scheduled hours and applicable full-time equivalent (FTE).

In addition to base pay, MaineHealth offerscomprehensivebenefits, recognition programs, career growth opportunities, and,where applicable,shiftdifferentials or other incentives.

If you have questions about this role, please contact [e-mail]

Hiring Scam Alert

MaineHealth will never request financial information during the interview or pre-hiring process. All legitimate communications will come from an email address ending in @mainehealth.org. If you suspect fraudulent activity, please report it immediately to [e-mail].

Notice Regarding Maine Employer Surveillance Statute:

Pursuant to Maine's Employer Surveillance Statute, prospective care team members are notified that MaineHealth may monitor, collect, record, review, or retain information related to the use of its systems, networks, applications, files, data, communications platforms (including notified recordings), smart badges, building access, company vehicle GPS data, business calls, and workplace security cameras.

Information collected may be used for legitimate business purposes, including security, safety, compliance, investigations, training, quality assurance, and operational management.