Clinical Administrative Coordinator

UnitedHealth Group; Dallas, Northern (TX, KY); Hybrid; Confidential; Full time

Benefits offered by this job

Comprehensive benefits

401k contribution

Equity stock purchase plan

Job summary

UnitedHealth Group is seeking a full-time remote associate to support clinical staff with document setup, claims processing, and research. The role requires healthcare experience, familiarity with medical terminology, and proficiency in Word, Excel, and Outlook.

Shifts run 7:00 am–5:00 pm local time with potential overtime; training hours 8:00 am–5:00 pm CST, Monday–Friday. The ideal candidate will handle multiple tasks efficiently, maintain productivity standards, and collaborate with team

Qualifications

• High School Diploma / GED OR equivalent years of work experience.
• Must be 18 years of age OR older.
• 2+ years of experience in a health care setting / industry.
• Familiarity with medical terminology.
• Experience with medical claims processing OR research.
• Experience with Microsoft Word (creating document OR editing existing document)
• Microsoft Excel (creating, editing, saving spreadsheets) and Microsoft Outlook.
• Ability to work full-time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00 am - 5:00 pm local time. It may be necessary, given the business need, to work occasional overtime.

Responsibilities

• Review, research and assist the clinical staff with setting up documents/triage cases for Clinical Coverage Review
• You’ll need to be efficient, productive, and thoroughly dealing with our member's claims
• Constantly meet established productivity, schedule adherence, and quality standards while maintaining good attendance
• Works with team to solve complex problems
• Prioritize and multi-task and ability to work in a Team oriented environment
• Other duties as assigned by manager and/or director

Skills

Health care experience

Medical terminology

Claims processing

Education

High School Diploma / GED

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

This position is National Remote. You'll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.

This position is full-time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00 am - 5:00 pm local time. It may be necessary, given the business need, to work occasional overtime.

This will be paid on-the-job training. The hours during training will be 8:00 am - 5:00 pm CST, Monday - Friday.

Primary Responsibilities:

• Review, research and assist the clinical staff with setting up documents/triage cases for Clinical Coverage Review
• You’ll need to be efficient, productive, and thoroughly dealing with our member's claims
• Constantly meet established productivity, schedule adherence, and quality standards while maintaining good attendance
• Works with team to solve complex problems
• Prioritize and multi-task and ability to work in a Team oriented environment
• Other duties as assigned by manager and/or director

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High School Diploma / GED OR equivalent years of work experience
• Must be 18 years of age OR older
• 2+ years of experience in a health care setting / industry
• Familiarity with medical terminology
• Experience with medical claims processing OR research
• Experience with Microsoft Word (creating document OR editing existing document)
• Microsoft Excel (creating, editing, saving spreadsheets) and Microsoft Outlook
• Ability to work full-time. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00 am - 5:00 pm local time. It may be necessary, given the business need, to work occasional overtime.

Preferred Qualifications:

• Clerical OR administrative support background
• Knowledge of ICD-10 and CPT codes
• Experience with CPS claims platform and / OR authorizations

Telecommuting Requirements:

• Ability to keep all company sensitive documents secure (if applicable)
• Required to have a dedicated work area established that is separated from other living areas and provides information privacy.
• Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service.

Soft Skills:

• Ability to remain focused and productive each day though tasks may be repetitive

*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $18 - $32 per hour based on full-time employment. We comply with all minimum wage laws as applicable.

Application Deadline:

This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.