Clinical Administrative Assistant

Bayhealth-1; Dover (DE); On-site; USD 24,000 - 36,000; Part time

Benefits offered by this job

Paid time off

401(k) matching

Health insurance

On-site child care

Educational reimbursement

Job summary

Bayhealth Medical Center is seeking a Clinical Administrative Assistant for the Kent Campus in Dover, DE. The role supports OB/ED and inpatient registration, patient access, and documentation. Requires at least one year of medical registration experience and a High School Diploma or GED with BLS certification.

This part-time position requires day and overnight availability, with a 48-hour schedule. On-site at Bayhealth Kent Campus, compensation includes paid time off and comprehensive benefits.

Qualifications

• Requires High School Diploma or GED and BLS certification.
• At least 1 year in medical registration or related patient access role.
• Experience with OB/ED environments is preferred.

Responsibilities

• Register patients and verify demographics and insurance data.
• Schedule RhoGAM appointments and manage outpatient slots.
• Maintain patient charts and medical records across shifts.
• Operate hospital paging, fax systems and basic office tasks.

Skills

Customer service

Multi-tasking

Office administration

Education

High School Diploma or GED

BLS Certification

Tools

SPM computer system

Hospital paging system

Fax machine

Job description

Clinical Administrative Assistant(Job Id 14719)

Location: US:DE:Dover

Post Date: 10/27/2026

Category: Clerical/Administrative Support

Employment Type: Employee

Description

If you care about the opportunity to grow, to make a difference, to build a future and a life, then we just might have the career for you. Care to talk?

Bayhealth Medical Center is Central and Southern Delaware’s healthcare leader with hospitals in Dover and Milford, a s well as stand -alone Emergency Department in Smyrna and a hybrid E mergency Department and Urgent Care in Milton . We offer various practice settings throughout Kent and Sussex Counties. Bayhealth Medical Center Kent Campus is 90 minutes from Philadelphia, Washington, DC and Baltimore . Our Sussex Campus is 30 minutes to the Delaware beaches and relaxation in the sand!

Bayhealth Medical Center offers a competitive salary and comprehensive benefits package (for eligible positions) including:

• Generous Paid Time Off and Paid Holidays
• Matching 401(k)/403(b) Plans
• Excellent Health, Dental, and Vision
• Disability and Life Insurance options
• On Site Child Care
• Educational Reimbursement
• Health Care and Dependent Care Flex Spending Accounts
• Plus, an array of Voluntary Benefits to include Critical Care Coverage and more!

Location

Kent Campus Hospital

Status

Part Time 48 Hours

Shift

Variable - requires availability to work both Day & Overnight shifts

Salary Range

17.40 - 26.10 hourly

General Summary

The Clinical Assistant collects accurate demographics and financial information critical to the access of the hospital’s reimbursements, while maintaining compliance with applicable regulatory requirements including, but not limited to CMS, Joint Commission, HIPAA and EMTALA were obtained. Scan all needed documents into EPIC as needed. Prepares, complies, and maintains patient and operational records in the nursing unit. Performs general secretarial and clerical duties. Coordinates clerical duties of a diverse and confidential nature to maintain efficiency of patient care areas. Admit patients as ordered by physician and follow unit procedure. Admit and Log Deliveries, and place all Outpatients in the EMTALA Log. Prepare charts for all Inpatients and expected Inpatients. Place RhoGAMS in the schedule books. Answer phones and process as needed. Keep track and coordinate with the Charge nurse about all patients and nurse assignments. Operate the Baby Security system. May also assist the supervisor with reports and other designated projects or assignments. Always greet patients and visitors with a smile.

Responsibilities

• 1. Receive report and give report for the Birthing Center and OBED at the beginning and end of each shift.
• 2. Track all RN/LPN assignments and assigned ASCOM, and facilitate phone transfer and visitor flow.
• 3. Timely and precise completion of each registration, following all department processes and procedures. Must verify that all demographic and insurance information is up-to-date and correct. Obtain current copies of insurance cards.
• 4. Ensure all diagnosis codes are entered correctly.
• 5. Perform point of service collections. Responsible for meeting established monthly collection goals. Accurately follow balancing procedures.
• 6. Patient flow (as applicable) - maintain efficient patient flow in the registration and check in process. Accurately complete reception duties in accordance with policies.
• 7. Scan in all needed documents (i.e. Identification, insurance card(s), consents)
• 8. Schedule RhoGAM appointments with Doctor Offices by placing them in out outpatient schedule book.
• 9. Plans and executes a daily routine for the nursing unit (i.e. maintain floor stock, providing census/acuity data, etc.)
• 10. Monitor temperature and humidity alarms in the OR and record and report to Plant Operations and out of range readings.
• 11. Proficient use of SPM computer system
• 12. File reports on the patients’ charts and maintains the patients’ charts each shift.
• 13. Operates the hospital paging system and fax machine according to hospital policies
• 14. Admit, Suspend, Discharge babies in the hospital Baby Security system, and react per policy to any and all alarms.
• 15. Admit any patient as ordered by the physician to Inpatient or Observation, then follow unit procedures.
• 16. Prepare patient charts for any patient being transported.
• 17. Prepare charts for all expected Inductions and C-sections.
• 18. Post Charges to Patient Account as provided on the appropriate charge sheet.
• 19. Transfer patients around on the unit as needed.
• 20. Call other facilities to obtain records on our unregistered patients.
• 21. Break down all discharged patient charts.
• 22. All other duties assigned, within the scope and range of job responsibilities.

Required Education, Credential(s) and Experience

• Education: High School Diploma or GED
• Credential(s): Basic Life Support BLS
• Experience: At least one year (12mos) of medical registration experience is required. Demonstrated customer service experience & the ability to multi-task & prioritize while working in the Obstetrical ED are required.

Preferred Education, Credential(s) and Experience

• Experience: Experience working in Women's Services, Urgent Care and/or Emergency Department