Clinical Account Specialist (Richmond, VA) – Johnson & Johnson MedTech, Neurovascular

6032-DePuy Synthes Sales, Inc. Legal Entity; Irvine (CA); On-site; USD 96,000 - 145,000; Full time

Job summary

Johnson & Johnson is seeking a Clinical Account Specialist - Neurovascular to support physicians and Neurovascular Lab Staff across a field-based territory. You will provide clinical and technical expertise during NV procedures, educate customers on product introductions, and drive adoption with consultative selling.

Role requires a Bachelor’s degree or equivalent, 2+ years of clinical/technical hospital experience, US driver’s license, and ability to travel up to 50%.

Qualifications

• Bachelor’s degree or four (4) years of relevant professional work/military experience.
• Two (2) years of clinical or technical work experience in a patient care or hospital environment.
• Valid driver’s license issued in the United States.
• Endovascular procedural knowledge.
• Must complete all company training programs and credentialing requirements.
• Willing to travel up to 50% overnight locally, regionally, and nationally.

Responsibilities

• Provide expert clinical product and technical assistance and training to physicians and Neurovascular Lab Staff on NV procedures.
• Educate customers on NPIs and other Johnson & Johnson Neurovascular products with in-service trainings.
• Share best practices to increase value for customers.
• Use consultative selling techniques to identify sales opportunities.
• Develop and grow relationships with physicians, nurses, technicians, and hospital staff.
• Stay current on product instructions for use (IFU) and relevant literature.

Skills

Clinical training

Technical training

Consultative selling

Communication skills

Travel readiness

Education

Bachelor’s degree or equivalent

Tools

Medical devices knowledge

Job description

Job Function: MedTech Sales

Job Sub Function: Technical Sales - MedTech (Commission)

Job Category: Professional

All Job Posting Locations: Richmond, Virginia, United States of America

Job Description:

We are searching for the best talent for a Clinical Account Specialist - Neurovascular to support clients and patients in the Richmond, VA territory. About MedTech Fueled by innovation at the intersection of biology and technology, we’re developing the next generation of smarter, less invasive, more personalized treatments. Your unique talents will help patients on their journey to wellness. Learn more at https://www.jnj.com/medtech

As the Clinical Account Specialist (CAS), you will:

• Provide expert clinical product and technical assistance and training to physicians and Neurovascular Lab Staff on the effective use of Johnson & Johnson MedTech - Neurovascular’s innovative technology during NV procedures within an assigned geography, and in a manner that leads to meeting and exceeding business goals.
• Educate customers on New Product Introductions (NPI) as well as all other Johnson & Johnson – Neurovascular products by providing technical and clinical information and in-service trainings.
• Share best practices to increase value for customers.
• Use consultative selling techniques to identify potential sales opportunities within the account.
• Create awareness of Johnson & Johnson Neurovascular solutions and facilitates Sales Representative (SR) contact with the key decision makers to drive incremental business.
• Maximize customer case support capability through proper planning and scheduling techniques.
• Drive collaboration and maintaining consistent, open lines of communication across the assigned responsibilities with the local team (i.e. SR, RBM and other CAS), as well as professional education and other internal and external partners.
• Develop and share best practices with US Field Sales and Service colleagues and internal partners.
• Develop and grow mutually beneficial customer relationships within and beyond the lab, including, but not limited to physicians, nurses and technicians, clinical and hospital administrators and staff.
• Stay current on company products instructions for use (IFU), best practices and technical troubleshooting, as well as relevant scientific clinical literature and new product information.
• Prioritize and appropriately respond to requests in a high-stress environment.
• Maintain composure and problem solving focus during stressful interactions.
• Engage in diagnostic dialogue with multiple internal and external business partners and stakeholders.
• Formulate solutions based on dialogue and input gained during session.
• Provide mentoring for new Johnson & Johnson Neurovascular commercial team members as requested.
• Respond daily to requests by email from customers, practitioners and partners.
• Perform administrative work, including managing account documentation, compliance training requirements, expense reporting, and Company system input.
• Maintain Safe Fleet standards according to Company guidelines.
• Communicate business related issues or opportunities to next management level.
• Ensure subordinates follow all Company guidelines related to Health, Safety and Environmental practices and that all resources needed to do so are available and in good condition.

Required Qualifications:

• A minimum of a Bachelor’s degree, or four (4) years of relevant professional work/military experience
• A minimum of two (2) years of clinical or technical work experience in a patient care or hospital environment
• A valid driver’s license issued in the United States
• Must demonstrate endovascular procedural knowledge
• Must successfully complete all company training programs and pass the company certification process, as well as all customer mandated and vendor credentialing requirements
• Will be required to maintain advanced clinical knowledge of hemorrhagic and acute ischemic stroke imaging, technical knowledge of NV devices, advancements, and the business landscape
• Position requires sitting for extended periods of time, working in a hospital laboratory setting, attending live patient cases, and wearing protective gear (i.e. lead aprons), and willing to work variable hours to meet patient needs
• May be required to lift up to 60 lbs
• This position will be field based.
• Must be willing and able to travel up to 50% overnight locally, regionally, and nationally

Preferred Qualifications:

• Previous Neurovascular experience or peripheral vascular experience/ Neurovascular surgery experience - highly preferred
• Experience working with highly complex technical systems and/or working in a critical patient care setting

Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. We actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act. Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers . internal employees contact AskGS to be directed to your accommodation resource. At Johnson & Johnson, we want every candidate to feel supported throughout the hiring process. Our goal is to make the experience clear, fair, and respectful of your time.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

The anticipated base pay range for this position is : Base salary $96,000 - $145,000 plus incentives adjusted for experience and education

Required and Preferred Skills:

Communication, Customer Centricity, Innovation, Market Expansion, Market Research, Medicines and Device Development and Regulation, Proactive Behavior, Problem Solving, Product Knowledge, Sales Engineering, Solutions Selling, Strategic Sales Planning, Sustainable Procurement, Vendor Selection

Additional Description for Pay Transparency:

Subject to the terms of their respective plans, employees and/or eligible dependents are eligible to participate in the following Company sponsored employee benefit programs: medical, dental, vision, life insurance, short- and long-term disability, business accident insurance, and group legal insurance.

Subject to the terms of their respective plans, employees are eligible to participate in the Company’s consolidated retirement plan (pension) and savings plan (401(k)).

This position is eligible to participate in the Company’s long-term incentive program.

Subject to the terms of their respective policies and date of hire, Employees are eligible for the following time off benefits: Vacation –120 hours per calendar year Sick time - 40 hours per calendar year; for employees who reside in the State of Washington –56 hours per calendar year Holiday pay, including Floating Holidays –13 days per calendar year Work, Personal and Family Time - up to 40 hours per calendar year Parental Leave – 480 hours within one year of the birth/adoption/foster care of a child Condolence Leave – 30 days for an immediate family member: 5 days for an extended family member Caregiver Leave – 10 days Volunteer Leave – 4 days Military Spouse Time-Off – 80 hours

Additional information can be found through the link below. https://www.careers.jnj.com/employee-benefits