Clinical Account Specialist - Dayton, OH

Ionis Pharmaceuticals, Inc.; Dayton (OH); Hybrid; USD 90,000 - 120,000; Full time

Job summary

Ionis Pharmaceuticals, Inc. seeks a Clinical Account Specialist to drive the launch and growth of its first wholly owned product in the Dayton, OH area.

You will engage clinicians, offices, and IDNs, delivering education, resources, and support to improve patient care while partnering with cross-functional teams to execute strategic plans. You will build relationships with endocrinology, cardiology, and other subspecialists, participate in conferences, and ensure ethical, compliant engagement

Qualifications

• 5+ years of pharma sales experience across multiple competencies.
• Experience in new product launches.
• Account-based selling and IDN engagement.
• Cross-functional field team coordination.
• Independent management of a sales territory.
• KOL relationships with major accounts.
• Strong clinical knowledge and patient focus.

Responsibilities

• Educate HCPs and staff on sHTG, diagnostic pathways, and urgency of treatment.
• Develop and execute territory strategic account plans with brand leadership.
• Collaborate with cross-functional teams to meet Ionis goals and patient needs.
• Participate in conferences and scientific meetings to educate clinicians.
• Ensure compliant customer engagement and leverage multi-channel platforms.

Skills

New product launches

Account-based selling

HCP and IDN engagement

Cross-functional coordination

Territory management

KOL relationships

Clinical knowledge

Education

Bachelor’s Degree

Job description

Clinical Account Specialists (CAS) – Dayton, OH

DESCRIPTION:

Ionis Pharmaceuticals, Inc., is headquartered in Carlsbad, California, with offices in Boston, Massachusetts, and Dublin, Ireland. For more than 30 years, Ionis has been the leader in RNA-targeted therapy, pioneering new markets and changing standards of care with our novel antisense technology. Ionis currently has multiple approved medicines marketed by our partners and a premier late-stage pipeline highlighted by industry-leading cardiovascular and neurological franchises. Our scientific innovation began and continues with the knowledge that sick people depend on us, which fuels our vision to become the undisputed leader in genetic medicine, utilizing a multi-platform approach to discover, develop and deliver life-transforming therapies.

As the first company to fully harness the power of RNA technology for human therapeutics, Ionis’ platform continues to revolutionize drug discovery and transform lives for patients with unmet needs. We are building upon our innovative research and drug development excellence to provide greater value to patients, and we are well positioned financially to deliver on our strategic goals.

Ionis is a challenging, motivating and rewarding environment designed to foster innovation and scientific excellence. Our success is a direct result of our outstanding employees. We are interested in bringing together a diverse group of individuals with different skill sets and perspectives into this creative environment to be part of a productive and inclusive team. While acknowledging people are actively engaged in hybrid/remote work, we continue to invest time, money, and energy into making our workplace locations a place where our culture and employees can thrive. We believe engaging on a day-to-day basis, in person, builds solid and lasting relationships, and contributes positively to our culture and innovation. From the heart of our stunning Carlsbad campus, we aim to provide a central connection point for all our employees. These facilities give us the opportunity to connect cross-functionally, collaborate and to build on the success of our business as we continue to grow. Join us and experience our unique culture while you develop and expand your career.

POSITION:

The Clinical Account Specialist (CAS) is a field-based role responsible for supporting the launch and ongoing growth of Ionis’s first wholly owned commercial product within their respective territory as its indication expands beyond Familial Chylomicronemia Syndrome (FCS) to severe hypertriglyceridemia (SHTG). The CAS will possess a deep understanding of the healthcare landscape and the patients, providers, and care networks involved in treating cardiometabolic and lipid-related diseases. The role will focus on engaging key customers and accounts, identifying opportunities to improve patient care, and building strong partnerships across the healthcare ecosystem.

The CAS will drive performance and collaborating with cross-functional partners and external customers to advance Ionis goals and come together to help patients in need.

RESPONSIBILITIES:

The CAS will understand the unique objectives and needs of each customer in their pursuit of improved patient outcomes, and will achieve this by building, maintaining, and leveraging networks and relationships in the local healthcare system to develop and execute effective business plans to meet customer and Ionis goals. The CAS will serve as a cross-functional teammate: building trust and collaborating with a diverse team of people with deep functional and therapeutic area expertise operating with integrity and in compliance with Ionis Code of Ethics and Business Conduct growing our efforts for the severe hypertriglyceridemia (SHTG) community.

Customer Engagement and Experience

• Educate HCPs and office staff to raise sHTG disease state awareness, educate on diagnostic pathway, and instill an urgency to prioritize and treat appropriate sHTG patients.
• Create positive prescribingexperience through value added resourcing and HCP/patient support materials and programs.
• Participate in conferences, congresses, and other scientific meetings to educate HCPs on sHTG disease state and treatment.

Market Knowledge

• Gather insights to profile accounts and provide feedback to field leadership and marketing to inform product sales & marketing strategy
• Understand local referral networks, including primary treaters, secondary treaters, and referral patterns for sHTG patients
• Identify, validate, and document potential HCPs treating sHTG patients to inform commercial strategy

Account Planning

• Execute the brand strategic plans by developing and executing customer focused territory strategic account plans to maximize business opportunities and customer satisfaction
• Build insight-driven focused tactics by understanding brand requirements & anticipating the current and future needs of our key customers including hospital and office-based Endocrinologists, Cardiologists and other sub-specialties, including targeted PCPs, that treat sHTG patients
• Adjust strategies to meet business goals in an assigned region through territory strategic insight
• Develop strategic account plans in conjunction with field and brand leadership to appropriately engage accounts based on customer needs and brand strategic objectives

Training

• Participate in field meetings and training programs to understand brand messaging strategy, severe hypertriglyceridemia disease state, and customer engagement tactics to effectively engage customers
• Certify on approved label, compliance training and all applicable customer engagement policies
• Learn and adhere to the company's mission and vision, policies and procedures, including the Ionis Code of Ethics and Business Conduct.

Teamwork

• Partner with cross-functional teammates to understand and address the unique needs of their customers, ensuring the customer and patient experience is held to the highest standards in a compliant manner.
• Share learnings from customer engagement activities with other field team members and leadership (e.g., national/regional leads, marketing, field ops, analytics)
• Leverage all available platforms and technology to compliantly engage customers through multiple channels and enhance their overall experience
• Partner on accounts with patients who are seen by multiple specialties in multiple geographies

Qualifications

• Valid U.S. driver’s license and driving record in compliance with company standards
• Bachelor’s Degree
• 5+ years of experience in Pharma sales across the following competencies:
• Experience in New Product launches
• Account-based selling
• HCP and IDN engagement
• Cross-functional field team coordination
• Prior experience independently managing a sales territory
• Background in cardiology, endocrinology, and other sub-specialties that treat FCS patients
• Familiarity with treating cardiometabolic and lipid-related diseases such as severe hypertriglyceridemia (sHTG)
• Established relationships with key opinion leaders (KOLs) and major accounts
• Ability to analyze market data and develop territory strategies
• Record of navigating complex accounts and aligning solutions with patient needs
• Strong clinical knowledge and commitment to addressing patient needs