Clinical Account Manager

INSIGHTEC; Orlando (FL); Hybrid; USD 80,000 - 110,000; Full time

Job summary

A medical technology company is seeking a Clinical Account Manager to support long-term MRgFUS programs in Orlando or Tampa. This role involves building clinical relationships, ensuring excellence in patient care, and providing operational support. The ideal candidate should have 5-7 years of experience in customer-facing medical device roles, preferably in neuro or radiology, and exceptional communication skills. Join this dynamic team to make a meaningful impact in the healthcare sector.

Qualifications

• 5-7 years of customer-facing medical device experience, preferably in neuro or radiology.
• Exceptional communication skills are required.
• Strong work ethic and accountability are essential.

Responsibilities

• Champion a patient-first mindset supporting MRgFUS.
• Collaborate with physicians to ensure excellent patient outcomes.
• Develop strategic account plans aligning with clinical goals.

Skills

Customer-facing medical device experience

Exceptional communication skills

Strong work ethic

Strong organization

Commercial instincts

Job description

Insightec is a growing medical technology company transforming patient lives through innovative incisionless surgery.

Our culture is as unique as our people, a diverse global team, with different ideas, skills, interests, and cultural backgrounds driven by our core values – Our Patients, Integrity, Team, Quality and Innovation.

Our dedication to making a real impact on the lives of millions of people and paving the path to a bright future for healthcare, is what bonds us as a Team. We work together in a dynamic collaborative environment to deliver successfully while believing and driving a life-work balance philosophy that encourages our employees to do things that are meaningful outside of work. Every role is significant, your voice is heard, and your ideas are encouraged. We challenge and empower our people to be great at what they do while providing a flexible work environment.

Walking through our corridors, you will be inspired by stories of career journeys at Insightec. We take pride in growing internal talent and encourage our employees to achieve their professional ambitions. With employees in Israel - Haifa and K. Ono, Miami and Dallas, Shanghai, Tokyo and Europe, we offer in each region competitive perks and benefits.

Do the most meaningful work of your career by joining us on our mission to transform tomorrows, today.

Location

Orlando or Tampa based preferred location - Field Role

Role Overview

The Clinical Account Manager (CAM) serves as a trusted clinical and strategic resource for Insightec’s hospital and physician customers. This role is responsible for supporting the long-term success of MRgFUS programs by fostering strong clinical relationships, helping our sites to optimize operational workflows, and aligning with institutional goals. The CAM is a trusted resource across the care continuum, ensuring that patients, providers, and health systems are supported with excellence and integrity.

Key Responsibilities

Patient-Centered Clinical Partnership

• Champion a patient-first mindset supporting safe, effective, and expanded access to MRgFUS.
• Collaborate with physicians, clinical teams, and administrators to support excellent patient outcomes.
• Serve as a clinical expert and trusted advisor on MRgFUS workflows, patient selection based on approved labelling, and best practices.

Accounts & Program Development

• Support the development, implementation and sustainability of MRgFUS programs.
• Identify barriers to patient access and educate sites on solutions.
• Assist with growing program awareness.
• Develop and execute strategic account plans that align with institutional priorities and clinical goals.
• Monitor program implementation and share insights to support development.

Influential Leadership & Internal Collaboration

• Lead internal account teams through influence, coordination, and shared accountability.
• Communicate proactively and clearly with internal and external stakeholders to ensure alignment and transparency.
• Proactively identify risks and opportunities.

Operational Excellence & Integrity

• Demonstrate strong organization and administrative excellence.
• Maintain accurate documentation, reporting, and account records.
• Represent Insightec with the highest level of professionalism, clinical credibility, and ethical integrity.
• Stay current on Insightec’s product portfolio, clinical data, and industry trends.
• Comply with all company policies, regulatory standards, and quality protocols.
• Gather and relay feedback from clinicians to inform product and process improvements.
• Monitor market developments and trends.

Qualifications

• 5-7 years of customer-facing medical device experience (neuro and/or radiology preferred)
• Exceptional communication skills
• Strong work ethic, organization, and accountability
• Strong commercial instincts
• Experience building or scaling new programs, service lines or markets
• Experience with executive-level hospital engagement