Clinic Supervisor

Atchison Community Health Clinic, Inc.; Leavenworth (KS); On-site; USD 55,000 - 75,000; Full time

Job summary

Atchison Community Health Clinic, Inc. is seeking a Clinic Supervisor to ensure patient flow and efficient clinic operations.

The role includes supervising nursing staff and patient advocates, managing budgets, supply and medication orders, and implementing tools to improve processes. The successful candidate will also assist in patient care activities, oversee staff training, maintain compliance with CLIA and VFC, and support performance improvement initiatives while maintaining a

Qualifications

• Team player with ability to work with others.
• Regular attendance at staff meetings.
• Strong computer skills; proficient in Word and Excel; adapt to EMR.
• Ability to manage people.
• Excellent verbal, listening, and written communication.
• Attention to detail.
• Ability to manage multiple projects and meet deadlines.
• Ability to work under pressure.
• Excellent customer service skills.

Responsibilities

• Represent the clinic to the community in a consistently positive and effective manner.
• Oversee clinic operations including supply management, referrals, budgets, and paperwork to comply with guidelines.
• Orient and assure compliance of nursing staff to clinic operations, EMR, CLIA testing, and immunization protocols.
• Monitor clinic flow and assist providers with on-time performance and productivity goals.
• Manage and evaluate nursing staff and patient advocates and assist with hiring for direct reports.
• Track timesheets, scheduling, and leave types in accordance with policies.
• Oversee staff to comply with VFC program and CLIA waiver.
• Cover staff absences as allowed by licensure.
• Perform other related work as assigned.
• Maintain professionalism, teamwork, and participation in problem solving.
• Maintain patient-centered, caring disposition.
• Understand scope of practice for nursing disciplines.
• Organize and prioritize work to improve patient flow.
• Assist in orientation and education of new nursing employees.
• Utilize Performance Improvement processes to identify center needs.
• Demonstrate flexibility in work roles and schedules.

Skills

Teamwork

Attendance

Excel

People management

Communication

Attention to detail

Project management

Work under pressure

Customer service

Education

Medical Assistant or Licensed Practical Nurse

Tools

Microsoft Word

Microsoft Excel

Job description

Description

Job Summary

The Clinic Supervisor will ensure patient flow is maintained to keep clinic functioning in an efficient manner. The Clinic Supervisor is responsible for the direct supervision of the clinic nursing staff and the patient advocates, budget and productivity management, supply ordering, medication ordering, and the implementation of tools and processes to ensure effective and efficient operations. Clinic Supervisor frequently assist in the care of medical patients, including but not limited to rooming patients and providing education to patients as needed.

Duties and responsibilities

• 1.Represent the clinic to the community in a consistently positive and effective manner.
• 2.Oversee and coordinate clinic operation duties including clinic supply management, referrals, policy and procedures, budgets, responses to employee and patient questions and concerns, and completion of appropriate paperwork to comply with insurance and reimbursement guidelines.
• 3.Orient and assure compliance of all nursing personnel (including volunteers) to clinic operations, Electronic Medical Records, CLIA testing, lab procedures, policies and procedures, Blood Borne Pathogen regulations, Immunization protocols, and other information as needed. Maintains appropriate documentation of all training and testing.
• 4.Monitor clinic flow and assist providers, nurses or patient advocates with keeping on time and meeting productivity goals.
• 5.Manage, support, and evaluate nursing support staff and patient advocates, assess the staffing needs of the clinic and assist with the hiring process for direct report staff positions.
• 6.Track timesheets, scheduling, and coordination of all direct reports for all leave types, to include but not limited to; PTO requests, attendance issues, and FMLA, in accordance with policies and procedures.
• 7.Oversee nursing staff designated to comply with the Vaccines for Children (VFC)program and CLIA waiver.
• 8.Cover staff absences as allowed by licensure.
• 9.Perform other related work as assigned or requested.
• 10.Works in harmony with others, exhibits a positive attitude and commitment to the health center mission. Actions show commitment to team effort, works well with others, supports group objectives, and participates in staff meetings and team problem solving.
• 11.Consistent patient-centered, caring disposition is a must for this position.
• 12.Knowledgeable of the scope of practice for all nursing disciplines as described by the Nursing Practice Act.
• 13.Demonstrates the ability to effectively organize and prioritize work and utilize available resources to assist with efficient patient flow in the clinic.
• 14.Assists in the orientation and education of new nursing employees.
• 15.Utilizes the health center Performance Improvement processes in identifying the center needs related to any aspect of patient care and customer service.
• 16.Demonstrates flexibility in work roles and schedules to meet the changing needs of the center.
• 22.Ability to identify own areas of needed improvement and formulate goals to work toward.es, procedures, memos, and protocols;
• 18.Maintains professional appearance; follows established dress code.
• 19.Promptly informs Supervisor of real or potential clinic problems.
• 20.Maintains confidentiality of patients and staff.
• 21.Actively pursues continuing education in order to improve job skills or performance.
• 22.Ability to identify own areas of needed improvement and formulate goals to worktoward.
• 23.Utilizes appropriate methods to deal with stressful situations.
• 24.Understands and supports organizational goals.
• 25.Meets work schedules, fulfills responsibilities and commitments, i.e. attendance, punctuality, dependability, initiative, productivity and efficiency.

Requirements

Medical Assistant or Licensed Practical Nurse

Skills

• 1.Ability to work as a team member.
• 2.Consistent attendance at staff meetings.
• 3.Strong computer skills including Word and Excel as well as ability to adapt to new electronic records.
• 4.Ability to manage people.
• 5.Excellent verbal, listening and written communication skills.
• 6.Excellent attention to detail.
• 7.Able to manage multiple projects, prioritize and meet deadlines.
• 8.Ae to work under pressure.
• 9.Excellent customer service skills.