Clinic Supervisor

Transformations Care Network; Dedham (MA); Hybrid; USD 51,000 - 64,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401K plan

Dependent coverage

Domestic partner coverage

Job summary

Northeast Health Services, part of Transformations Care Network, seeks a Clinic Supervisor to lead clinical staff, provide supervision, and ensure high-quality behavioral health care. The role supports in-person and hybrid service delivery, oversees documentation, audits, and compliance, and partners with the Clinic Director to recruit and train providers.

Join a network committed to access, quality care, and continuous professional development, with supportive onboarding and collaborative teams

Qualifications

• Master's degree in a mental health field (SW, counseling, MFT or psychology).
• Independent clinical licensure with ability to supervise per state rules.
• Knowledge of state/federal rules and HIPAA privacy.
• Strong computer skills and EMR proficiency.
• Commitment to professional ethics and confidentiality.
• Excellent communication and teamwork in high-stress settings.
• Prefer supervisory experience in clinical settings.
• Knowledge of current psychiatric care standards and trends.

Responsibilities

• Provide therapy services as needed and supervise clinical staff.
• Provide administrative clinical support to clinics to assist operations.
• Work in-person or via hybrid model as required by clinic needs.
• Ensure timely, accurate clinical documentation and approvals.
• Review supervisees' and clinicians' documentation and feedback.
• Audit clinical documentation and identify opportunities for improvement.
• Participate in training, audits, and policy development.
• Assist with intake, referrals, transfers, and crisis/triage services.
• Support daily site management and compliance tasks.
• Collaborate with community agencies and Clinic Director on initiatives.
• Attend meetings and assist with licensing audits.

Skills

Clinical supervision

HIPAA compliance

Team collaboration

Communication

Electronic medical records

Ethical practice

Adaptability under stress

Analytical auditing

Education

Master's degree in mental health

Independent clinical licensure

Tools

EMR software

Job description

Join us at Northeast Health Services, a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower Clinic Supervisors like you to make a difference in the field of behavioral health. We are committed to improving accessibility while raising the standard of care.

Key Responsibilities

• Provide individual, group and/or family therapy to clients
• Provide administrative clinical support to clinics to support overall operations. Amount of BUs to be determined by Clinic Director and Market Leader as allowed in budget. The typical range of approved administrative BUs is 10-15 per week.
• Must be able to provide services in person within a clinic site and/or a hybrid model of in- person and work from home days as determined by business needs of clinic and clinical needs of clients.
• Ensure timely and accurate completion of clinical documentation including treatment plans, notes, discharge plans etc. Sign/approve documentation for clinicians as required.
• May provide individual and group supervision to clinic staff. Supervision to be provided both live and/or via video conference and across multiple sites. Must maintain appropriate documentation of all services provided.
• Review clinical documentation of supervisees and clinicians, which includes evaluation of treatment plans, session notes, and related documents, such as discharges and internal transfers.
• Assess clinicians across core competency areas; perform frequent audits and provide feedback to clinicians.
• Participate in special projects as assigned
• Conduct quality audits and review data to identify opportunities for clinician improvement in documentation, etc.
• Identify and monitor areas for performance improvement and report concerns regarding compliance or ethics to the Clinic Director.
• Provide support to the Clinic Director in the screening, interviewing, and training of new providers.
• Assist with intake, referrals, transfers, service additions, and waitlist management, including providing crisis/triage services as needed.
• Assist with daily site management, as a backup to CD or AD as needed.
• Participate in development and implementation of policies and procedures.
• Participate in management of clinical staff training and development.
• Collaborate with community agencies as needed with Clinic Director.
• Attend required meetings and assist in compliance requirements/tasks.
• Assist Clinic Director in gathering materials and needed documents for audits and licensing.
• Maintain organized files and track administrative time daily on excel spreadsheet.
• Other duties as assigned

Qualifications

• Master's degree in mental health field such as social work, counseling, marriage and family therapy and/or psychology.
• Independent clinical licensure, including ability to supervise according to state regulations if providing licensure supervision
• Knowledge of state/federal rules and regulations
• Strong computer abilities and proficiency with electronic medical records
• Strong commitment to professional Code of Ethics
• Understanding of privacy and HIPAA requirements
• Excellent communication skills and ability to work well with a team especially in stressful situations
• Supervisory experience and/or post graduate training in supervision (if providing clinical supervision) (Preferred)
• Knowledge of current standards, principles, and practices of psychiatric care (Preferred)
• Knowledge of current and emerging trends in technologies, techniques, methods, issues, and approaches in mental health (Preferred)

Explore The Advantages Of Joining Our Team

• Enjoy competitive compensation and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security.
• Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize patient care.
• Embrace a journey of continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.
• Play a pivotal role in reshaping behavioral health, with your efforts directly improving patient lives.
• Thrive in an environment that celebrates collaborative success, driven by effective communication and unity.
• Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents and assure your triumph in your role.

Northeast Health Services is committed to fair and equitable compensation practices. The base compensation range for this role is $51 – $62 per billable unit. Clinic Supervisors (non-lead)/Supervising Clinicians are eligible for a supervisory differential that enhances their base rate. Actual compensation may vary based on licensure, experience, market-driven enhancements, and incentive opportunities available for this role. These ranges reflect our current standard compensation practices and may be adjusted over time to remain competitive and aligned with organizational needs.

Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.