Clinic Supervisor

Transformations Care Network; Brockton (MA); Hybrid; USD 70,000 - 85,000; Full time

Benefits offered by this job

Competitive pay

Medical benefits

401K

Job summary

Northeast Health Services, a member of Transformations Care Network, seeks a Clinic Supervisor to lead clinical and administrative operations within multiple clinics. You will deliver direct care, supervise clinicians, and support hiring and onboarding while ensuring documentation quality and HIPAA compliance.

The role supports in-clinic and hybrid work models, with responsibilities spanning care delivery, staff supervision, and regulatory compliance.

Qualifications

• Master's degree in mental health field (social work, counseling, marriage & family therapy, or psychology).
• Independent clinical licensure, including ability to supervise where required.
• Knowledge of state and federal rules/regulations.
• Understanding of privacy and HIPAA requirements.
• Excellent communication skills and teamwork, even in stressful situations.
• Supervisory experience or post-graduate supervision training (preferred).
• Knowledge of psychiatric care standards and current mental health practices (preferred).

Responsibilities

• Provide individual, group, and/or family therapy to clients.
• Provide administrative clinical support to clinics to support operations; manage administrative BUs as directed.
• Work in person and/or hybrid model as required by clinic needs.
• Ensure timely clinical documentation: treatment plans, notes, discharge plans, etc.
• May supervise clinic staff; document supervision sessions.
• Review supervisees' and clinicians' documentation for quality and compliance.
• Assist with intake, referrals, transfers, and waitlists; provide crisis/triage services.
• Support clinic director in audits, licensing, and policy development.
• Maintain organized files and track administrative time in Excel.

Skills

Communication

Teamwork

HIPAA compliance

EMR proficiency

Ethics

Education

Master's degree in mental health field

Tools

EMR software

Excel

Job description

Join us atNortheast Health Services, a member of Transformations Care Network (TCN), as we embark on an exciting journey to empower Clinic Supervisors like you to make a difference in the field of behavioral health. We are committed to improving accessibility while raising the standard of care. Clinic Supervisors are considered members of the clinic leadership team. They provide direct care to patients, provide administrative and operational support to clinics, and may also provide clinical supervision and training to clinicians. Clinic Supervisors may conduct individual, group supervision, and/or oversee clinical development of therapists. They provide general support to Clinic Directors, including but not limited to assisting with hiring and onboarding of therapists as well as managing patient transfers and service additions. Clinic Supervisors are organizational culture carriers accountable for promoting clinical excellence and quality outcomes. Exact number of Administrative BUs will vary by market/clinic.

Key Responsibilities

• Provide individual, group and/or family therapy to clients
• Provide administrative clinical support to clinics to support overall operations. Amount of BUs to be determined by Clinic Director and Market Leader as allowed in budget. The typical range of approved administrative BUs is 10-15 per week.
• Must be able to provide services in person within a clinic site and/or a hybrid model of in- person and work from home days as determined by business needs of clinic and clinical needs of clients.
• Ensure timely and accurate completion of clinical documentation including treatment plans, notes, discharge plans etc. Sign/approve documentation for clinicians as required.
• May provide individual and group supervision to clinic staff. Supervision to be provided both live and/or via video conference and across multiple sites. Must maintain appropriate documentation of all services provided.
• Review clinical documentation of supervisees and clinicians, which includes evaluation of treatment plans, session notes, and related documents, such as discharges and internal transfers.
• Assess clinicians across core competency areas; perform frequent audits and provide feedback to clinicians.
• Participate in special projects as assigned
• Conduct quality audits and review data to identify opportunities for clinician improvement in documentation, etc.
• Identify and monitor areas for performance improvement and report concerns regarding compliance or ethics to the Clinic Director.
• Provide support to the Clinic Director in the screening, interviewing, and training of new providers.
• Assist with intake, referrals, transfers, service additions, and waitlist management, including providing crisis/triage services as needed.
• Assist with daily site management, as a backup to CD or AD as needed.
• Participate in development and implementation of policies and procedures.
• Participate in management of clinical staff training and development.
• Collaborate with community agencies as needed with Clinic Director.
• Attend required meetings and assist in compliance requirements/tasks.
• Assist Clinic Director in gathering materials and needed documents for audits and licensing.
• Maintain organized files and track administrative time daily on excel spreadsheet.
• Other duties as assigned

Qualifications

• Master's degree in mental health field such as social work, counseling, marriage and family therapy and/or psychology.
• Independent clinical licensure, including ability to supervise according to state regulations if providing licensure supervision
• Knowledge of state/federal rules and regulations
• Strong computer abilities and proficiency with electronic medical records
• Strong commitment to professional Code of Ethics
• Understanding of privacy and HIPAA requirements
• Excellent communication skills and ability to work well with a team especially in stressful situations
• Supervisory experience and/or post graduate training in supervision (if providing clinical supervision) (Preferred)
• Knowledge of current standards, principles, and practices of psychiatric care (Preferred)
• Knowledge of current and emerging trends in technologies, techniques, methods, issues, and approaches in mental health (Preferred)

Explore The Advantages Of Joining Our Team

• Enjoy competitive compensation and a wide range of benefits, including medical, dental, vision, low-cost virtual care, dependent and domestic partner coverage, 401K, and more, designed to support your well-being and financial security.
• Immerse yourself in a community united by a deep commitment to enhance mental health and revolutionize patient care.
• Embrace a journey of continuous learning, guided by seasoned professionals, fostering your career growth in a nurturing environment.
• Play a pivotal role in reshaping behavioral health, with your efforts directly improving patient lives.
• Thrive in an environment that celebrates collaborative success, driven by effective communication and unity.
• Receive comprehensive onboarding and ongoing educational resources, tailored to cultivate your talents and assure your triumph in your role.

Northeast Health Services is committed to fair and equitable compensation practices. The base compensation range for this role is $51 – $62 per billable unit. Clinic Supervisors (non-lead)/Supervising Clinicians are eligible for a supervisory differential that enhances their base rate. Actual compensation may vary based on licensure, experience, market-driven enhancements, and incentive opportunities available for this role. These ranges reflect our current standard compensation practices and may be adjusted over time to remain competitive and aligned with organizational needs.

Transformations Care Network is an equal opportunity employer, committed to fostering an inclusive and diverse workplace.