Clinic Social Worker

Hugh Chatham Health; Milwaukee (WI); Hybrid; USD 43,000 - 63,000; Full time

Benefits offered by this job

Paid Time Off

Health and welfare benefits

Flexible Spending Accounts

Adoption assistance

Retirement plan with employer match

Educational Assistance Program

Job summary

Advocate Health in Milwaukee, WI seeks a licensed Master’s Social Worker to provide culturally responsive psychosocial care in an outpatient setting. The role involves screening, goal setting, and delivering counseling and case management to patients and families, with education on Advance Care Planning and support for transitions to home and community.

You will join a multidisciplinary team, participate in care coordination, and contribute to quality initiatives.

Qualifications

• Demonstrated knowledge of social work principles and methods and applying them in health care.
• Strong decision-making, team building, time management, customer service, and conflict resolution skills.
• Excellent oral and written communication skills.
• Intermediate computer skills including word processing, presentations and email.
• Demonstrated organization and time management skills.
• Ability to work with a multidisciplinary team.

Responsibilities

• Performs culturally responsive psychosocial screening and assessment to identify needs of outpatients and families.
• Develops goals aligned with health goals and coordinates resources and safety planning.
• Provides social work and therapeutic interventions, including counseling, coaching, psychoeducation, case management, and crisis intervention.
• Educates patients and families on Advance Care Planning and assists with documentation.
• Facilitates transitions to home and community and coordinates care with other providers.
• Acts as integral team member, supporting coordinated care and patient experience initiatives.
• Provides patient navigation and advocacy within outpatient care management and quality-improvement efforts.
• Participates in research activities and adheres to ethics and regulatory standards; documents activities accordingly.
• Delivers strength-based, trauma-informed social work services across diverse populations.
• Must be able to address age-specific needs and adapt care to growth and development considerations.

Skills

Social work principles

Decision making

Communication skills

Computer skills

Organization

Multidisciplinary teamwork

Education

Master's Degree in Social Work

Job description

Department

39602 Aurora Family Service - Supportive Counseling Services

Status

Full time

Benefits Eligible

Yes

Hours Per Week

40

Schedule Details/Additional Information

Hybrid role with in-clinic time scheduled 3 days per week at the Center for Senior Health and Longevity. Schedule is Mon-Fri during typical clinic hours. No on-call or weekend expectations.

Pay Range

$30.70 - $46.05

Major Responsibilities

• Performs culturally responsive psychosocial screening and assessment to identify social, psychological, behavioral, economic, and environmental needs of outpatients and their families. May include family needs assessment, assessment of safety and environment risk, and assessment of resource needs.
• Develops goals related to the social, psychological, behavioral, economic, and environmental needs of the patient and family, and in alignment with the patient’s overall health goals. Identifies potential risks and barriers to positive health outcomes. Identifies other necessary resources and services both within the health care system and the community which may include safety planning.
• Provides appropriate social work and therapeutic interventions to facilitate the execution of the social care plan. Includes psychosocial and supportive counseling, health behavior coaching, motivational interviewing, psychoeducation and health literacy, case management, and crisis intervention services.
• Provides education to patients and families regarding Advance Care Planning for health care decision-making and assists with the execution of those documents as necessary.
• Facilitates safe and effective transitions to home and community. Facilitates smooth handoffs to other professional and community support providers. Assists with problem-solving and resolution of barriers to access to care. Incorporates systemic and solution-focused approach to case management and care coordination.
• Serves as integral member of health care team supporting team-based approach to care management. Provides effective communication and collaboration with team members.
• Provides patient navigation and advocacy services. Participates in outpatient care management initiatives as well as strategies aimed at enhancing the patient experience and improving clinic and department quality.
• Participates in research activities. Adheres to evidence-based and industry best practices for professional social work. Adheres to the social work professional code of ethics and demonstrates decision-making based on ethical principles. Documents social work activities in accordance with department protocols and standards and in keeping with all relevant federal and state regulations.
• Provides strength-based, social work services to diverse patient populations using a cultural humility framework and grounded in principles of trauma-informed care.
• Must be able to demonstrate knowledge and skills necessary to provide care appropriate to the age of the patients served. Must demonstrate knowledge of the principles of growth and development over the life span and possess the ability to assess data reflective of the patient's status and interpret the appropriate information needed to identify each patient's requirements relative to his/her age-specific needs, and to provide the care needed as described in the department's policies and procedures. Age-specific information is developed further in the departmental job standards.

Licensure, Registration, And/or Certification Required

• Social Worker license issued by the state of Wisconsin.

Education Required

• Master's Degree in Social Work.

Experience Required

• Typically requires 1 year of experience in providing social work services within a complex care system.

Knowledge, Skills & Abilities Required

• Demonstrated knowledge of social work principles and methods, and the ability to apply these in a health care setting.
• Demonstrated decision-making, team building, time management, customer service, and conflict resolution skills.
• Excellent oral and written communication skills.
• Intermediate computer skills including word processing, presentation applications and electronic mail.
• Demonstrated organization and time management skills.
• Ability to work with a multidisciplinary team.

Physical Requirements And Working Conditions

• Generally exposed to a patient care environment.
• May be exposed to mechanical, electrical, chemical, and radiation hazards as well as blood and body fluids; therefore, personal protective equipment must be worn as necessary.
• Must sit, stand, speak, read/write, and walk throughout the workday.
• Position may require travel; therefore may be exposed to road and weather hazards.
• Operates all equipment necessary to perform the job.
• Must be able to lift up to 20 lbs. and use repetitive activities of the fingers, hands and wrists.
• Must have functional sight and hearing.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment To You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including:

Compensation

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training
• Premium pay such as shift, on call, and more based on a teammate's job
• Incentive pay for select positions
• Opportunity for annual increases based on performance

Benefits And More

• Paid Time Off programs
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
• Flexible Spending Accounts for eligible health care and dependent care expenses
• Family benefits such as adoption assistance and paid parental leave
• Defined contribution retirement plans with employer match and other financial wellness programs
• Educational Assistance Program

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.