Clinic Scheduling & Admin Assistant

Provider Careers at Bronson Medical Group; United States; On-site; USD 22,000 - 30,000; Full time

Job summary

Bronson Healthcare Group is seeking a Practice Support Assistant for Bronson Hand & Elbow Surgery in Kalamazoo. This role handles phone scheduling, patient check-in, and basic clerical tasks without direct patient face time.

Responsibilities include registering patients, verifying insurance, entering charges, and coordinating appointments. Strong customer service, confidentiality, and teamwork are essential; prior hospital software experience is a plus.

Qualifications

• High school diploma or GED with 3–6 months related experience.
• Experience with medical insurance is highly preferred.
• Proficient keyboarding and computer skills; accurate filing and strong communication.
• Experience with hospital-based practice management systems is a plus.

Responsibilities

• Register patients and confirm demographic and insurance information.
• Enter charges/payments into MISYS/Tiger or similar system.
• Schedule and coordinate patient appointments, tests, and referrals.
• Answer phones, route calls, and provide information per service standards.
• Maintain patient records and confidentiality; handle light clerical duties.
• Prepare and proofread standard letters and reports.
• Maintain a clean work area and stock supplies.
• Establish effective working relationships within the organization.

Skills

Phone etiquette

Customer service

Medical office coordination

Typing / keyboarding

Confidentiality

Teamwork

Excel or office software

Verbal communication

Education

High school diploma or GED

3–6 months related experience

Tools

MISYS/Tiger

Job description

Bronson Healthcare Group is seeking a Practice Support Assistant for Bronson Hand & Elbow Surgery in Kalamazoo. This role handles phone scheduling, patient check-in, and basic clerical tasks without direct patient face time.

Responsibilities include registering patients, verifying insurance, entering charges, and coordinating appointments. Strong customer service, confidentiality, and teamwork are essential; prior hospital software experience is a plus.