Clinic Practice Supervisor: People & Operations Lead

Intermountain Healthcare Inc.; Townsend (MT); On-site; USD 72,752,000 - 114,616,000; Full time

Job summary

Intermountain Health, Billings, MT, is seeking a Practice Supervisor to oversee day-to-day department functions and supervise 5–30 caregivers. You will partner with practice management for efficient operations and staff development.

The role emphasizes scheduling, coaching, onboarding, training design, and participation in caregiver recruitment while maintaining alignment with Intermountain Health policies and a patient-centered care philosophy.

Qualifications

• Leadership, personal and professional ethics and ability to inspire and motivate others.
• Effective communication and interpersonal relations skills.
• Ability to organize, prioritize, supervise, and work independently on projects.
• Strong computer skills: word processing, spreadsheets, and advanced applications (databases/presentations).
• Strong negotiating and financial management skills.

Responsibilities

• Develops and maintains a comprehensive scheduling system for all caregivers.
• Monitors and manages departmental budgets, ensuring efficient use of resources.
• Provides regular check-ins and coaching sessions to caregivers for professional development.
• Oversees the orientation process for new hires, ensuring they understand their roles and responsibilities.
• Designs and implements ongoing training programs to enhance caregiver skills.
• Participates in the recruitment and selection process of caregivers.
• Implements corrective actions, when necessary, in line with Intermountain Health policies.
• Fosters a workplace culture that aligns with the Intermountain Fundamentals of Care.
• Encourages a patient-centered approach in all practice operations.
• Promotes teamwork, communication, and continuous improvement among caregivers.

Skills

Supervisory

People management

Computer literacy

Independent work

Prioritization & organization

Interpersonal relationships

Education

Associate degree in related field

Job description

Intermountain Health, Billings, MT, is seeking a Practice Supervisor to oversee day-to-day department functions and supervise 5–30 caregivers. You will partner with practice management for efficient operations and staff development.

The role emphasizes scheduling, coaching, onboarding, training design, and participation in caregiver recruitment while maintaining alignment with Intermountain Health policies and a patient-centered care philosophy.