Clinic Practice Manager - UVA Augusta Pediatrics

UCLA Health and David Geffen School of Medicine; Fishersville (VA); On-site; USD 71,000 - 113,000; Full time

Job summary

Augusta Pediatrics in Fishersville, Virginia, seeks a Clinic Practice Manager to lead daily operations, staffing, and financial performance for a busy pediatric practice.

The role requires healthcare practice management experience, strong leadership, and a commitment to high-quality, patient- and family-centered care. Collaboration with pediatric providers and specialists is essential to support a growing multidisciplinary team.

Qualifications

• Healthcare practice management experience required.
• RN/LPN experience preferred.
• Strong leadership, communication, and organizational skills.
• Experience managing clinic operations, staffing, scheduling, and financial performance.
• Commitment to delivering patient- and family-centered care.

Responsibilities

• Manages clinical and facility operations for 1+ clinics; handles high patient volumes.
• Develops and monitors budgets; participates in capital budgeting and variance analysis.
• Oversees invoices and payments to Accounts Payable.
• Creates staffing models to support practice needs and provider templates.
• Interviews, hires, mentors, and evaluates clinic staff; leads onboarding.
• Drives performance improvement; monitors key metrics and patient experience.
• Ensures regulatory compliance and workplace safety; fosters teamwork.
• Supports building maintenance and facility improvements with the facilities team.

Skills

Leadership

Communication

Organizational skills

Clinic operations

Staffing management

Scheduling

Budgeting

RN/LPN preferred

Patient care focus

Education

High School Diploma or GED

Bachelor’s Degree preferred

Tools

Microsoft Office

Job description

Augusta Pediatrics is seeking a dynamic and experienced Clinic Practice Manager to lead operations at our busy pediatric practice in Fishersville, Virginia. Our practice provides comprehensive primary care services for children and adolescents and also offers specialty pediatric services and behavioral health care. This is an excellent opportunity for a healthcare leader who is passionate about patient care, team development, and operational excellence.

Position Highlights

• Full-time leadership position in an outpatient pediatric setting
• Oversight of daily clinic operations, staff management, patient experience, and practice performance
• Collaborative work environment with pediatric providers, specialists, and behavioral health professionals
• Opportunity to support a growing, multidisciplinary practice dedicated to serving children and families

Practice Hours

• Monday Thursday: 8:00 AM 8:00 PM
• Friday: 8:00 AM 4:30 PM
• Saturday: 8:00 AM 2:00 PM
• Sunday: 8:00 AM 12:00 PM

Ideal Candidate

• Healthcare practice management experience required
• Clinical experience as a Registered Nurse (RN) or Licensed Practical Nurse (LPN) preferred
• Strong leadership, communication, and organizational skills
• Experience managing clinic operations, staffing, scheduling, and financial performance
• Commitment to delivering exceptional patient and family-centered care

Join a dedicated team focused on providing high-quality pediatric care to our community while fostering a positive and supportive workplace culture.

GENERAL SUMMARY: The Clinic Practice Manager III is responsible for managing the operational, and financial activities within 1 or more ambulatory clinics, that provide complex services within the clinic setting or see high volumes of patients. Works collaboratively with the Lead Provider, Medical Director, Ambulatory Director, CPG/UPG teams and other UVA Health departments, management, faculty and other stakeholders to ensure: timely patient access to care, operational efficiency, practice productivity, fiscal integrity, patient satisfaction and employee engagement. Primary responsibilities include: human resources management, practice business development, daily operational efficiency, effectiveness and regulatory compliance. Ensures the effective, safe and therapeutic patient care services meet established regulations and guidelines. All responsibilities are fulfilled consistent with the mission, vision, and values of UPG and UVA Health. General busy medical office environment. The job does occasionally require traveling some distance to attend meetings, training, and programs. This position reports to the Ambulatory Director of Operations. The job description below is currently being updated. Additional details regarding the role and these updates can be discussed during the interview process.

PRINCIPAL DUTIES AND RESPONSIBILITIES

Essential Functions of the Job

• Manages clinical and facility operations for 1 or more clinics. Clinic may provide complex services (procedures) and/or see high volumes of patients.
• Creates, monitors, and analyzes budgets to explain variances and conduct ongoing evaluation of productivity, and participates in capital budgeting process.
• Responsible for oversight of invoices and payment request to Accounts Payable.
• Develops and implements staffing models and plans to support within and top of scope practice and to support provider templates and patient population needs.
• Interviews, selects, mentors, and evaluates clinic team members.
• Facilitates orientation and onboarding activities, evaluation effectiveness of orientation.
• Responsible for continuous performance management and professional development of clinical team members and conducts formal performance appraisals.
• Administers corrective performance counseling and administrative action appropriately.
• Assess team member satisfaction and develops and implements strategies to promote retention and to recognize and reward team members.
• Leads performance improvement activities, identifying key performance indicators, evaluating performance data, and responding to outcome measure findings.
• Assesses patient experience data and develops strategies to address satisfaction issues.
• Promotes evidence-based practices, monitors patient safety, reports adverse events, and facilitates real-time-root-cause problem solving.
• Builds and maintains strong interdisciplinary relationships through influence, communication, collaboration, and shared decision-making and understands components of culture competence as applicable to the healthcare workforce.
• Ensures compliance with standards set forth by external licensing, accrediting, and regulatory agencies. Monitors and promotes workplace safety requirements.
• Practices ethical behavior and supports clinical standards and scopes of practice.
• Maintains clinical competency to provide patient care as needed.
• Assures clinical team and Provider’s skills, competencies, licensures and credentialing are maintained as appropriate.
• Acts as the liaison between various CPG and various UVA Health departments as needed, through participation in intradepartmental meetings and/or committees to ensure consistent standards of practice and communication.
• Collaborate with UPG facilities team to support building maintenance needs, improvements and/or projects.
• Assumes responsibility for own professional growth and development
• May provide direct patient care as needed if licensed.
• Performs other related duties as assigned.

Position Compensation Range: The pay range for this role is $70,595.20 - $112,944.00 annually. Individual compensation will be determined by the selected candidate's qualifications, previous work experience, and/or education.

REQUIRED QUALIFICATIONS (Knowledge, Skills & Abilities)

Education

• High School Diploma or GED
• Bachelor’s Degree Preferred

Licensure

• None required
• Licensed to practice as Licensed Practical Nurse or Registered Nurse in the Commonwealth of Virginia preferred.

Experience

• 3 years relevant experience required
• 2 years supervisory/management in an Ambulatory Environment experience preferred

Knowledge and skills

• Basic knowledge of and experience utilizing a personal computer
• Proficiency with Microsoft Office

SUPERVISORY RESPONSIBILITIES

This position will have non-exempt and exempt clinical positions reporting to it.

WORKING CONDITIONS

General busy medical office environment. The job does occasionally require traveling some distance to attend meetings, training, and programs.

SUCCESS FACTORS

• Thoroughness, dependability, and accuracy
• Good organizational skills
• Must be detail-oriented
• Ability to manage multiple tasks in a busy medical office environment
• Exceptional customer service skills
• Ability to effectively communicate and work with staff and management
• Ability to work with and maintain confidentiality of patient, patient account, and personnel data
• Ability to work as a team member

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Learn more about UVA’s commitment to non-discrimination and equal opportunity employment.