Clinic/Practice Assistant, Orthopedics Walk In

Massachusetts General Hospital; Peabody (MA); On-site; USD 60,000 - 80,000; Full time

Job summary

A leading healthcare organization in Peabody, MA is seeking a full-time Clinic/Practice Assistant to support their practice. Responsibilities include ensuring high-quality patient experiences and performing administrative tasks. Ideal candidates should have strong customer service skills and the ability to multi-task. The role requires coverage primarily on weekends and Fridays, with shifts running from morning to evening.

Qualifications

• Proven experience in a community-based medical practice.
• Strong customer service skills and ability to multi-task.
• Willingness to work a 12-hour shift on Fridays and weekend shifts.

Responsibilities

• Support the practice by ensuring high-quality patient experiences.
• Serve as gatekeepers of the clinic/practice.
• Perform administrative tasks efficiently.

Skills

Customer service

Multi-tasking

Prioritization

Tools

Epic

Job description

Overview

Site: Mass General Brigham Medical Group Northern Massachusetts, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

The Mass General Brigham Medical Group is a system-led operating entity formed by Mass General Brigham to deliver high quality, low cost, innovative community-based ambulatory care. This work stems from Mass General Brigham's unified system strategy to bring health care closer to patients while lowering total health care costs. The Medical Group provides a wide range of offerings, including primary care, specialty care, behavioral and mental health, and urgent care, both digitally as well as at physical locations in Massachusetts, New Hampshire, and Maine. The group also offers outpatient surgery and endoscopy, imaging, cardiac testing, and infusion. We share the commitment to delivering a coordinated and comprehensive experience across all locations, ensuring the appropriate level of care is available to every patient across our care delivery sites.

Our practice is located at the convenient location of 4 Centennial Drive in Peabody, MA!

Job Summary

We are seeking a full time, 40-hour Clinic/Practice Assistant to support our practice. The practice operates Monday through Friday from 8:00 AM to 8:00 PM, and weekends from 8:00 AM to 2:00 PM. We are seeking a full-time team member, with a strong need for coverage Thursday through Sunday. We are open to candidates willing to work a 12-hour shift on Fridays (8:00 AM - 8:00 PM) and weekend shifts from 8:00 AM to 2:00 PM.

Dedicated to administrative support, our clinic/practice assistants serve as the gatekeepers of our practices and ensure that teams are delivering the highest quality experience that exceeds our patients' expectations. We are looking for well-rounded customer service professionals who can multi-task, prioritize, and thrive in an outpatient setting!

Qualifications

Whether you are seeking to gain more experience in the healthcare industry or a proven healthcare professional seeking a new challenge, the Clinic/Practice assistant role is the opportunity for you. When hiring, we look for candidates who not only possess relevant skills, but also positive attitudes, innovative spirits, and genuine passion for the work.

Additional Job Details (if applicable)

Preferred:

• 2 years of experience working in a community-based medical practice
• Epic experience preferred

Remote Type

Onsite

Work Location

4 Centennial Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$17.36 - $24.45/Hourly

Grade

3

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement

Mass General Brigham Medical Group Northern Massachusetts, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.