Clinic/Practice Assistant, Cardiology

Mass General Brigham; Hyannis (MA); On-site; USD 25,000 - 32,000; Full time

Job summary

Mass General Brigham in Hyannis is seeking a Clinic/Practice Assistant to support the Cardiology practice on-site, Monday through Friday, 8:00am–4:30pm. The role combines administrative and light clinical duties to enhance patient experience and smooth clinic operations.

Primary responsibilities include scheduling, check-in/out, billing, and coordinating with healthcare teams. A HS diploma and healthcare office experience are required, with a 40-hour work week and on-site location in Hyannis, MA.

Qualifications

• High School Diploma or Equivalent is required.
• Healthcare office experience 0-1 year preferred.

Responsibilities

• Make patient appointments and maintain appointment records.
• Greet and assist patients.
• Answer telephones, assist callers with routine inquiries, and schedule appointments.
• Process patient billing forms and scan documents to patient medical record/LMR.
• Call for patient medical records and laboratory test results.
• Open and distribute mail or faxes.
• Type forms, records, schedules, memos, etc., as directed.
• May monitor patients in waiting room and respond to any needs for information.
• Assists in patient flow processes.

Education

High School Diploma or Equivalent

Job description

Site: Newton-Wellesley HospitalMass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.Job SummaryLocated at 140 Yarmouth Road in Hyannis Massachusetts, Mass General Brigham (Hyannis, Cardiology), a member of the Mass General Brigham Heart and Vascular Institute and formerly Cardiovascular Consultants of Cape Cod, offers outpatient general cardiology services, echocardiography, cardiac stress testing and nuclear cardiac imagining. While supporting the Cape Cod community, providers of the practice also support both Martha’s Vineyard and Nantucket Cottage Hospital, to bring cardiac care closer to home for patients and provide a bridge to Mass General Brigham academic medical centers where advanced care is needed!We are seeking full-time, 40-hour Clinic/Practice Assistant to support the practice onsite, Monday through Friday from 8:00am-4:30pm.The Clinic/Practice Assistant serves as the face of our medical group and plays a key role in managing the patient experience on the reception/administrative support side!SummaryPerforms both administrative and clinical functions to support smooth and efficient clinical service or practice operations under close to general supervision. Performs basic clerical work and tasks that are repetitive and routine. Administrative duties related to patient visits including scheduling, check-in, check-out duties. Actual job duties may vary by Department.Does this position require Patient Care? NoEssential Functions-Perform routine administrative and clerical duties relating to a clinical service or physician practice office.-Make patient appointments and maintain appointment records.-Greet and assist patients.-Answer telephones, assist callers with routine inquiries, and schedule appointments.-File materials in patient folders, and print appointment schedules.-Process patient billing forms and scan documents to patient medical record/LMR.-Call for patient medical records and laboratory test results.-Open and distribute mail or faxes.-Type forms, records, schedules, memos, etc., as directed.-May be required to accept co-payments.-Handles, screens and/or takes messages related to prior authorizations, referrals, and verify registrations for accuracy.-May monitor patients in waiting room and responds to any needs for information.-Assists in patient flow processes.QualificationsEducationHigh School Diploma or Equivalent requiredCan this role accept experience in lieu of a degree?NoLicenses and CredentialsExperiencehealthcare office experience 0-1 year requiredAdditional Job Details (if applicable)Remote TypeOnsiteWork Location140 Yarmouth RoadScheduled Weekly Hours40Employee TypeRegularWork ShiftDay (United States of America)Pay Range$17.71 - $23.20/HourlyGrade2At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.EEO Statement:4100 Newton-Wellesley Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.Mass General Brigham Competency FrameworkAt Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.