Clinic Patient Services Coordinator

Fresenius Medical Care; Mount Morris Charter Township (MI); On-site; USD 32,000 - 42,000; Full time

Job summary

Fresenius Medical Care is seeking a friendly receptionist/secretary to join our outpatient clinic in Michigan. You will be the face of the facility, handling front desk duties and supporting patient flow and administrative operations.

Responsibilities include greeting patients, scheduling and registration, maintaining records, coordinating travel and admissions paperwork, and ensuring confidentiality. Proficiency with Microsoft Office and a professional demeanor are essential in this role.

Qualifications

• High School Diploma or GED required.
• Experience in an office/clerical role preferred.
• Strong communication and organizational skills required.

Responsibilities

• Greet patients and guests at the front desk and route calls.
• Schedule and register patients; coordinate travel and admissions paperwork.
• Prepare and organize medical records; process admissions paperwork (fax/scan).
• Ensure patient confidentiality and proper data handling; maintain filing systems.
• Handle administrative tasks: forms, reports, purchasing, accounts receivable/payable as needed.
• Assist with month-end reporting and participate in staff meetings.

Skills

Customer service

Communication

Phone etiquette

Organizational skills

Microsoft Word/Excel

Data entry

Confidentiality

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Fresenius Medical Care is seeking a friendly receptionist/secretary to join our outpatient clinic in Michigan. You will be the face of the facility, handling front desk duties and supporting patient flow and administrative operations.

Responsibilities include greeting patients, scheduling and registration, maintaining records, coordinating travel and admissions paperwork, and ensuring confidentiality. Proficiency with Microsoft Office and a professional demeanor are essential in this role.