Clinic Patient Representative Senior - Primary Family Med

CHRISTUS Health; Orange (TX); On-site; USD 32,000 - 46,000; Full time

Job summary

CHRISTUS Health's Family Health Center welcomes patients and visitors, serving as the first point of contact. The role supports operations by handling appointments, posting charges, and maintaining accurate patient demographics in the hospital system.

Responsibilities include monitoring accounts, registering patients, and performing clerical tasks. A High School Diploma is required, with regular hours from 8AM to 5PM, Monday through Friday.

Qualifications

• High School Diploma required.
• Experience in front desk or healthcare setting preferred.
• Basic understanding of patient demographics and billing.
• Strong interpersonal and communication skills.

Responsibilities

• Welcome patients and visitors as the initial contact.
• Set up appointments and manage the cash drawer.
• Post charges and ensure accurate patient demographics in the system.
• Handle registration and basic clerical duties.
• Assist with scheduling, phone coverage, and patient benefit inquiries.
• Support clerical staff and perform other duties as needed.

Skills

Customer service

Accounts receivable

Registration

Data entry

Education

High School Diploma

Tools

Medical billing software

Job description

Summary:

Serves as the initial point of contact for patients and visitors, welcoming them to the Family Health Center. Supports the center’s operation by setting up appointments, maintaining the cash drawer, posting charges, and assuring the accuracy of patient demographics using the hospital’s computer system

Responsibilities:

• Monitor the debit and credit of client accounts
• Performs posting operation to institutional clients, and reviews all billing transactions related to accounts receivable system
• Resolves client inquires and complaints on institutional billing transactions
• Perform order entry, registration, and other clerical duties
• Perform the training of all clerical staff in the proper registration and printing of patient reports
• Perform other clerical duties as needed which can include insurance verification, recording statistics, registering patients and updating patient accounts
• Also assists with scheduling patient appointments, answers phones and inform patients of their benefits
• Also, complete other duties as needed

Requirements:

• High School Diploma

Work Schedule:

8AM - 5PM Monday-Friday

Work Type:

Full Time