Clinic Outreach Coordinator

Urgent Care Plus LLC; Richmond (TX); On-site; USD 48,000 - 54,000; Full time

Job summary

Urgent Care Plus LLC is seeking a Clinic Outreach and Operations Coordinator to drive community outreach, coordinate marketing efforts, and engage patients in a fast-paced clinical setting. The role also supports front office operations to ensure a smooth patient experience.

This position emphasizes organized, outgoing individuals who can handle multiple tasks, collaborate across teams, and manage relationships with referral partners and local organizations.

Qualifications

• 3 years of outreach marketing experience required.
• 1–3 years in marketing coordination or healthcare front office.
• Strong communication and organized, detail-oriented.

Responsibilities

• Coordinate local marketing and community outreach to grow patient volume.
• Maintain relationships with referral partners and represent the clinic at events.
• Create social media content as needed for the team.
• Assist with promotional campaigns for wellness services and exams.
• Support front office operations and clinic workflows.

Skills

Outreach Marketing

Marketing coordination

Customer service

Office administration

Healthcare front office

Communication

Technology basics

Tools

Scheduling systems

Microsoft Office

Google Workspace

Job description

Job Overview

We are seeking a dynamic and dedicated Clinic Outreach and Operations Coordinator to support clinic growth through community outreach, marketing coordination, and patient engagement. This position will also involve assisting with day-to-day front office administrative operations. This role is ideal for someone who is organized, outgoing, and comfortable wearing multiple hats in a fast-paced clinical environment.

Key Responsibilities

Marketing, Outreach & Growth (Primary Focus)

• Coordinate and execute local marketing and community outreach efforts to grow patient volume (schools, sports organizations, employers, community events).
• Maintain relationships with referral partners and local organizations; represent the clinic at events as needed.
• Film content as needed for the social media management team.
• Assist with promotional campaigns for wellness services, physicals (DOT/school/sports), medical exams, and X‑ray services.
• Track basic marketing activity and results (event leads, referral sources, appointment inquiries) and share updates with leadership.

Office Coordination & Clinic Support

• Assist with administrative tasks, including document handling, scanning, filing, and maintaining forms.
• Coordinate supply needs for front office and marketing materials; support ordering and inventory tracking as assigned.
• Support front office operations as needed to ensure a great patient experience.
• Support internal coordination between clinical staff and leadership to keep workflows running smoothly.
• Handle other duties as assigned to support clinic operations and growth.

Qualifications

• 1‑3 years of experience in marketing coordination, customer service, office administration, or healthcare front office (urgent care/medical office experience preferred).
• Minimum 3 years experience in Outreach Marketing (REQUIRED).
• Strong communication skills and professional presence in person, on the phone, and in writing.
• Highly organized with attention to detail and ability to manage multiple priorities.
• Comfortable with basic technology (scheduling systems, Microsoft/Google tools).
• Ability to maintain confidentiality and professionalism in a healthcare setting (HIPAA awareness preferred).

Job Details

• Job Type: Full‑time
• Experience: Field marketing – 3 years (Required); Medical office – 1 year (Required)
• Preferred Location: Richmond, TX 77407 (Preferred)
• Work Location: In person
• Compensation: $48,000.00 – $54,000.00 per year