Clinic Operations Leader - Patient Care & Team Growth

North Memorial Health; Golden Valley (MN); On-site; USD 69,000 - 104,000; Full time

Benefits offered by this job

Health insurance

Job summary

North Memorial Health is seeking a capable operations leader to plan, implement, and evaluate daily activities across the assigned scope. You will advocate for patients, families, and staff while coordinating services to meet enterprise goals.

The role emphasizes schedule management, mentorship, and performance feedback to drive safe, efficient, and compliant service delivery in a on-site setting.

Qualifications

• High school diploma or GED required.
• Bachelor's degree in related field preferred.
• Minimum of 4 years of health care experience.
• Previous supervisory experience preferred.
• Demonstrated leadership, excellent communication, organization and management skills.
• Knowledge of occupational health if required for specific site.

Responsibilities

• Plans, implements, coordinates, and evaluates operations within the assigned scope of responsibility.
• Exercises leadership and advocates for patients and families, staff, services, and enterprise goals and objectives.
• Schedules and coordinates services and work assignments daily to ensure safe, efficient, and compliant service delivery.
• Achieves assigned clinical, financial, and productivity objectives in alignment with department and enterprise goals using assigned resources.
• Monitors and reports daily operational metrics and addresses as appropriate.
• Supports orientation and training of new staff and participates in performance evaluation, including reward or remediation as indicated.
• Assures continuous improvement through ongoing mentoring, coaching and performance assessment.
• Provides customer-focused, team-centered service delivery.
• Resolves problems and conflicts.
• Maintains open and accessible communication systems.

Skills

Leadership

Communication

Organization

Management

Occupational health knowledge

Education

HS Diploma or GED

Bachelor's degree in related field (preferred)

Job description

North Memorial Health is seeking a capable operations leader to plan, implement, and evaluate daily activities across the assigned scope. You will advocate for patients, families, and staff while coordinating services to meet enterprise goals.

The role emphasizes schedule management, mentorship, and performance feedback to drive safe, efficient, and compliant service delivery in a on-site setting.