Clinic Office Assistant - Orthopedic Clinic

Physicians Regional Medical Group; Naples (FL); Sur place; USD 36 000 - 48 000; Plein temps

Avantages offerts par ce poste

Medical insurance

Dental insurance

Vision insurance

Life insurance

401(k) with company match

Paid time off

Résumé du poste

Physicians Regional Medical Group in Naples, FL is seeking a Clinic Office Assistant to support daily operations within our outpatient clinic. You will handle patient check-in/out, appointment scheduling, inquiries, payments, and maintain accurate records to ensure efficient, patient-centered care.

Candidates with 0-2 years of medical office experience, proficiency in EMR systems, strong organizational and communication skills, and a customer-service oriented approach are encouraged to apply.

Qualifications

• 0-2 years of experience in a medical office or healthcare administrative setting.
• Proficiency in EMR systems and office software.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to multitask in a fast-paced healthcare environment.
• Customer-service oriented with a professional demeanor.
• Knowledge of medical terminology, scheduling, billing, and insurance verification preferred.

Responsabilités

• Greets and assists patients during check-in and check-out with accurate records.
• Schedules appointments, obtains pre-certifications, coordinates testing and procedures.
• Collects payments, issues invoices, and processes transactions per clinic policy.
• Maintains and updates patient records and ensures data quality.
• Answers calls and responds to inquiries about policies and services.
• Enters charges and codes invoices for billing accuracy.
• Monitors office supply inventory and places orders as needed.
• Supports physician call schedules and assists with referrals.

Connaissances

EMR proficiency

Organizational skills

Verbal and written communication

Multitasking

Customer service

Medical terminology knowledge

Formation

Certified Medical Office Administrative Assistant (CMAA) preferred

Description du poste

Why Join Us?

• Be Valued for What You Bring to the Team– Competitive pay that rewards your hard work
• Benefits You Can Count On – Medical, dental, vision, and life insurance coverage
• Work Hard. Recharge Often. – Generous PTO and extended illness benefits
• Invest in Your Future – 401(k) with company match
• Grow With Us – Career development, learning opportunities, and advancement pathways
• We Invest in Your Success – Licensure and certification reimbursement for eligible roles
• Student Loan Support – Assistance available for eligible roles
• Your Wins Deserve Recognition – Employee rewards and recognition programs
• A Team You'll Love Working With – A collaborative, purpose-driven culture making a difference every day
• Additional Voluntary Benefits – Choose from options such as pet insurance, identity protection, and legal insurance.

Great people. Great benefits. Meaningful work. Join us and make an impact.

Job Summary

The Clinic Office Assistant provides administrative and clerical support to ensure efficient operations within the clinic. This role is responsible for patient check-in and check-out, scheduling appointments, handling patient inquiries, processing payments, and maintaining accurate records. The Clinic Office Assistant also assists with various office and clinic tasks to support healthcare providers and ensure a positive patient experience.

Essential Functions

• Greets and assists patients during check-in and check-out, ensuring accuracy in patient information and documentation.
• Schedules patient appointments, obtains pre-certifications, and coordinates with providers for testing, procedures, and surgeries.
• Collects time-of-service (TOS) payments, issues invoices, and processes financial transactions in compliance with clinic policies.
• Maintains and updates patient records, ensures quality control, and addresses gaps in care.
• Answers phone calls, responds to inquiries regarding clinic policies and services, and routes messages appropriately.
• Enters charges and codes invoices for billing, ensuring accuracy and timely processing.
• Monitors and maintains office and clinic supply inventory, placing orders as needed to ensure availability of necessary materials.
• Assists in handling physician call schedules, provider reimbursements, and license renewals.
• Supports clinical staff as needed, including assisting in triage and coordinating patient referrals.
• Ensures a clean and organized work environment, following infection control and safety protocols.
• Performs other duties as assigned.
• Maintains regular and reliable attendance.
• Complies with all policies and standards.

Qualifications

• 0-2 years of experience in a medical office, clinic, or healthcare administrative setting required

Knowledge, Skills and Abilities

• Proficiency in electronic medical records (EMR) systems and office software.
• Strong organizational skills and attention to detail.
• Excellent verbal and written communication skills.
• Ability to multitask and work in a fast-paced healthcare environment.
• Customer service-oriented with a professional and courteous demeanor.
• Knowledge of medical terminology, scheduling, billing, and insurance verification preferred.

Licenses and Certifications

• Certified Medical Office Administrative Assistant (CMAA) preferred

This position is not eligible for immigration sponsorship now or in the future. Applicants must be authorized to work in the U.S. for an employer.