Clinic Nurse Manager- Oncology

925 St. Lawrence Health; United States; Teletrabalho; USD 85 000 - 115 000; Tempo integral

Resumo da oferta

Clinic Nurse Manager in the Oncology department at 925 St. Lawrence Health in Canton, NY. Responsible for clinical management of assigned practices, supervising RNs, LPNs and MAs, and collaborating with practice managers to support quality patient care.

The role requires a BSN (or equivalent management experience) and an unrestricted NY RN license, with oncology experience preferred. Travel within service area may be expected; 40 hours weekly, 8-hour day shifts, Monday–Friday.

Qualificações

• Graduate of accredited school of nursing with BSN (may be waived with experience in management).
• Current, unrestricted New York State Registered Nursing license.
• Oncology experience and supervision experience preferred.

Responsabilidades

• Lead clinical management of assigned PPM practices, supervise nursing staff and care coordinators.
• Ensure compliance with CMS, DOH, DNV standards and SLH/PPM policies.
• Oversee EMR use, staff training and quality audits.
• Collaborate with directors and leaders to improve patient safety and experience.
• Support hiring, onboarding and performance evaluation of clinical staff.

Conhecimentos

Leadership

Team-building

Employee engagement

Communication

Strategic thinking

Decision making

Formação académica

BSN degree

New York State RN license

Ferramentas

eClinicalWorks

CPT/ICD-10 coding

Microsoft Office

Descrição da oferta de emprego

Job Title: Clinic Nurse Manager Department: Oncology Location: Canton-Potsdam Hospital Hours Per Week: 40 scheduled weekly hours Schedule: 8-hour day shifts, 8-4:30 pm, Monday-Friday

SUMMARY: Responsible for the clinical management of assigned PPM Practice(s) servicing patients in and around SLH in St. Lawrence County, New York. Works collaboratively in dyad relationship with Practice Manager(s)/Coordinator(s) in the supervision and support of clinical care coordinator’s, LPN’s and MA’s. Collaborate with key function leaders at SLH such as Director of Quality, Director of Patient Safety, and Director of Patient Experience. Responsible for the management of quality clinical standards for employed and contracted physicians, mid-levels (providers) and staff.

RESPONSIBILITIES

Regulatory and Quality Management Supervises and assures effective, high quality clinical activities within the medical office home. Cooperates with all providers and clinical staff in performance of all nursing staff functions in compliance with SLH P&Ps, PPM P&Ps, protocols, guidelines for Clinical Standards of Care. Periodically evaluates and provides ongoing improvement of Delivery of Care standards for all outpatient populations. Performs regular quality audits to ensure satisfactory clinical outcomes. Monitors meaningful use related to computer/software utilization, and provides nurse training in meaningful use and other software applications. Conducts regular clinical practice rounding with a focus on quality, DNV and DOH audits Promotes a culture of safety in the delivery of patient care.

• Acts as primary resource for achievement and compliance with all accreditation standards of Det Norske Veritas (DNV). Acts as primary resource for achievement and compliance with all CMS, State of New York Department of Health rules and regulations on the clinical delivery of healthcare. Acts as primary PPM educator for clinical staff on all DNV standards in collaboration with PPM leadership team. Provides effective coaching, feedback and developmental action plans to health site leaders and staff for all aspects of DNV. Monitors all sites for compliance with DNV standards and recommends and monitors corrective actions as needed. Acts as PPM participant on all appropriate SLH committees for DNV, quality, compliance, CMS, etc. Reports PPM compliance with regulatory standards to appropriate SLH departments. Develops actions plans in collaboration with SLH hospital departments as needed. Develops and maintains appropriate Clinical standards Policies and Procedures (P&Ps), Standard Operating Procedures (SOP’s), protocols, guidelines, check lists, etc. Performs periodic review and revision of P&Ps. Acts as expert resource in up-to-date clinical standards and education appropriate staff on changes and updates. Be a resource to all PPM physicians and staff for best practices initiatives, maintenance of confidentiality standards (HIPAA, etc.). Adheres to SLH and PPM Policies and Procedures.

Responsible for assuring accurate and timely entries of pertinent medical information on all patients including telephone encounters, reports from outside facilities, preventative services, prescription refill requests and health related concerns. Develops plans as necessary to ensure the successful clinical quality operations of the facility.

Clinical Management Participates in hiring, onboarding, evaluation, and disciplinary activities for all clinical support staff. Works in didactic relationship with Practice Managers and Providers. Oversight of Clinical Care Coordinators and RN’s within outpatient practices. Is knowledgeable about all elements of appropriate 1199 SEIU United Healthcare Workers collective bargaining agreements. Ensures that all providers and staff members are adequately trained in the use of the EMR and monitor compliance. Conducts regular staff rounding to provide clinical support and identify staff growth opportunities / needs. Participates in regular practice staff meetings.

• Works in collaboration with SLH and PPM departments as warranted. Integrates SLH mission and core values within clinical services responsibilities. Assists in the investigation and resolution of patient complaints / issues with provider and clinical staff with a focus on quality and patient-centered care. Provides a professional environment where the customer/patient/provider/staff are valued. Maintains open and active communication with entire PPM management team. Acts as a Super user of EMR to support clinical operations, clinical workflow improvement, basic troubleshooting and staff/provider support. Coordinates with PPM management team and serves as primary medical and staff resource for all clinical concerns. Collaborates with PPM Operational team in the ordering and maintenance of medical equipment, pharmaceuticals, and instruments. Establishes, implements and monitors all aspects of nursing activities in support of physicians and mid-level providers, nurse practitioners (NPs), and physician assistants (PAs). Ensures access to appropriate patient education resources via multiple modalities such as educational handouts, internal support resources, and external patient self-management resources and collaborates with clinical leaders and members of the health care team to make resources available to patients.

REQUIRED QUALIFICATIONS

Graduate of accredited school of nursing with BSN required (may be waived for individual with diploma or associate degree who demonstrates experience in management of clinical staff.). Current, unrestricted New York State Registered Professional Nursing license.

PREFERRED QUALIFICATIONS

Oncology experience, certification, and management experience preferred Minimum 1 year of supervisory experience; healthcare setting preferred Strong leadership, team-building, and employee engagement skills Proficient in Microsoft Office (Outlook, Excel, Word) Knowledge of eClinicalWorks, CPT/ICD-10 coding, and medical office practices preferred Project management and Lean Six Sigma experience a plus Experience with Patient-Centered Medical Home desirable Skills & Competencies: Excellent customer service, communication, and interpersonal skills Strong organizational, time management, and multitasking abilities Ability to think strategically and solve problems independently in a fast-paced environment Demonstrated critical thinking, creativity, and adaptability Ability to manage multiple priorities and improve operational efficiency Skilled in stakeholder engagement, negotiation, and relationship-building Professional handling of sensitive situations and confidential information Willingness to travel within the service area Commitment to ongoing professional development

PHYSICAL REQUIREMENTS

Moderate - Clinical - Moderate clinical roles are patient facing roles that require continual movement, including standing, walking, and lifting 20–50 lbs., along with pushing and pulling medical equipment and assisting with patient positioning. Employees perform frequent bending, twisting, and reaching while completing fine motor tasks in busy or confined clinical environments. High sensory acuity is essential for monitoring patient status and responding to alarms or safety concerns. Emotional and cognitive demands are substantial, involving decision-making under pressure, responding to emergencies, and maintaining sustained focus. Environmental exposures include infectious agents, bodily fluids, chemicals, and radiation. TB testing, mask-fit testing, and physical exams are common requirements. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations.

PAY RANGE

$85,000.00 - $115,000.00 CITY: Potsdam POSTAL CODE: 13676 The posted pay range is a good faith representation of potential base pay for this position. It may be modified in the future and eligible for additional pay components. Individual annual salaries/hourly rates could vary based on position details and FTE. Pay is determined by considering factors including, but not limited to, experience, relevant qualifications, specialty, internal equity, locations, and contracts.

Rochester Regional Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender identity or expression, national origin, age, disability, predisposing genetic characteristics, marital or familial status, military or veteran status, citizenship or immigration status, or any other characteristic protected by federal, state, or local law. Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes, St. Lawrence County, and beyond. The system includes nine hospitals; primary and specialty practices, rehabilitation centers, ambulatory campuses and immediate care facilities; innovative senior services, facilities and independent housing; a wide range of behavioral health services; and Rochester Regional Health Laboratories and ACM Global Laboratories, a global leader in patient and clinical trials. It’s vision is to lead the evolution of healthcare to enable every member of the communities it serves to enjoy a better, healthier life.