Clinic Medical Assistant: Front & Back Office Support

CommuniCare Health Centers (Texas); San Antonio (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

CommuniCare Health Centers (Texas) seeks a Medical Assistant to support front and back office operations, perform clinical tasks under supervision, and coordinate referrals with patients.

The role requires a high school diploma or GED, at least one year of MA experience or formal certification, familiarity with EMR/EHR, BLS certification, and ability to travel between clinic sites if needed. Excellent customer service is essential.

Qualifications

• High school diploma or equivalent required.
• Minimum one year experience as a Medical Assistant and/or a Medical Assistant Diploma and/or a Medical Assistant Certification
• Experience with EMR/EHR preferred
• Experience in a primary health care setting preferred
• Knowledgeable of personal computers
• Certified in Basic Life Support (BLS)
• Ability to travel to other clinic sites as needed

Responsibilities

• Assists with the day-to-day operations of the front and back office. Ensures that all medical assistant tasks and duties are completed in a timely and efficient manner.
• Assists in the coordination of referrals, and patient communication.
• Administers injections, assists with non-invasive and direct patient care procedures, such as EKGs, vision and hearing screenings, waive testing.
• Assists with medical examinations as specified and within the medical assistant scope of practice.
• Obtains patient medical history, vital signs, and ensures that all quality metrics are completed and documented in compliance with the centers regulatory and accreditation agencies.
• Participates and prepares for Center internal/external audits.
• Ability to perform medical assistant duties in all areas.
• Maintains inventory of medical supplies, immunization and operating supplies.
• Ensures that all equipment is calibrated, charged, and cleaned.
• Maintains and stocks required medical supplies in exam rooms.
• Registers patients to include updating patient information, data entry of demographics, and any other required information as described by policy.
• Verifies and activates appropriate patient insurance plans as needed.
• Ensures accurate posting of encounter data and posts to appropriate funding/insurance plans.
• Completes end of day reconciliation reports, ensures that cash collected reconciles with system cash report and ensures that cash is secured and deposited into safe at end of day.
• Prepares for next day clinic by identifying appointment types and chart preparation; Updates proof of income, pre-registering patients, and screening patients for program eligibility.
• Provides exceptional customer service internally and externally. Greets each customer with appropriate introduction. Addresses concerns prior to end of interaction.
• Performs other related duties as assigned.

Skills

Customer service

Education

High School Diploma or GED

Tools

EMR/EHR

Job description

CommuniCare Health Centers (Texas) seeks a Medical Assistant to support front and back office operations, perform clinical tasks under supervision, and coordinate referrals with patients.

The role requires a high school diploma or GED, at least one year of MA experience or formal certification, familiarity with EMR/EHR, BLS certification, and ability to travel between clinic sites if needed. Excellent customer service is essential.