Clinic Medic / Paramedic

Rezilient Health; Raleigh (NC); Hybrid; USD 65,000 - 95,000; Full time

Benefits offered by this job

Stock options

Medical, dental, and vision coverage

401(k) retirement plan

Flexible paid time off

Job summary

Rezilient Health is building a hybrid primary care model where paramedics work with a virtual provider to deliver comprehensive exams with connected devices. You will act as the hands-on clinic operator, support provider assessments, and perform in-clinic tests and procedures.

The role emphasizes independent work with remote specialists, excellent communication, and compassionate patient care, with responsibilities spanning patient intake, charting, and equipment troubleshooting.

Qualifications

• Minimum 2+ years of proven field experience as an EMT and/or Paramedic.
• Proficiency working independently and with remote specialty providers.
• Excellent remote communication skills and compassionate patient care.

Responsibilities

• Serve as all-in-one clinic operator: greet patients, assist the provider during appointments, perform in-clinic tests and procedures.
• Use connected devices to perform exams with a virtual provider (cardiac and lung exams, ear exams).
• Perform in-clinic procedures: blood draws, EKGs, urine processing, injections, ear flushes.
• Record patient histories, vital signs, and current medications; complete charting and documentation.
• Troubleshoot devices and AV issues; remote technical support provided.
• Handle daily opening and closing of the clinic.

Skills

EMT/Paramedic experience

Remote collaboration

Remote communication

Interpersonal skills

Job description

We're not telehealth and we're not a traditional doctor's office: we're the best parts of both. Our mission at Rezilient is simple: to make access to primary care convenient, timely and seamless.

In our hybrid model, clinics are staffed by paramedics with the provider joining the appointment virtually on-screen. The provider relies on the medic as their partner for a thorough physical assessment, with the aid of connected devices that live stream ENT, skin, and cardio respiratory exams. Not only does this allow the provider to see and hear high quality exams, but it allows the patient to participate in the experience themself through hearing their own heartbeat or seeing their own eardrum.

Our model is breaking through the old way of medicine and bringing transparency and high quality care through the use of technology. We are looking for paramedics that are ready to expand and break new grounds in the world of primary care.

• Serve as the all-in-one clinic operator: greeting patients, working as the hands of the provider during appointments, and performing in-clinic tests and procedures.
• Use connected technical devices to perform physical exams with a virtual provider (cardiac and lung exam w/ stethoscope, ear exam w/ otoscope, etc.)
• In-clinic procedures including: blood draws, EKGs, processing urine samples, injections, ear flushes, etc.
• Obtain and record patient medical histories, vital signs, and current medications.
• Oversee and complete charting and documentation of exams, procedures, and lab orders.
• Troubleshoot devices or audio/video issues that might occur (camera obstructed, speakers disconnected, screen disconnected, etc). In-depth technical support is provided remotely.
• Daily opening and closing of the clinic.

Required Qualifications:

• Minimum 2+ years of proven combined field experience as an EMT and/or Paramedic.
• Demonstrated experience in one or more of the following clinical settings: clinics, primary care, urgent care, emergency department (ED), intensive care unit (ICU), or inpatient (I/P) step-down units.

• Proficiency in working independently and collaboratively with remote specialty providers.
• Excellent remote communication skills, enabling seamless interaction with colleagues.
• A confident, curious, and agile learner, capable of rapidly adapting to new technologies and innovative healthcare models.
• Exceptional interpersonal skills, with a demonstrated commitment to providing compassionate, patient-centered care.
• Ability to create a comfortable, safe, and empathetic environment for patients, ensuring they feel heard and understood.
• A proactive problem-solving attitude, coupled with a passion for revolutionizing healthcare.
• A hands-on, can-do personality, driven to contribute to innovative solutions.
• Ability to lift up to 15 pounds of medical or office equipment unassisted.

License/Certifications:

• State paramedic license (required)
• NREMT (preferred)
• Current BLS and ACLS certification
• Community paramedic, FP-C, CP-C, CC-EMT (a bonus)

At Rezilient Health, we're on a mission to make humane healthcare truly abundant, and we invest in the people who make that possible. This is a high-impact role where your contributions directly affect how care is delivered, within a supportive, collaborative, and diverse team that believes healthcare is fundamentally a human experience. We back that commitment with a robust total rewards package:

• Meaningful ownership through stock options, allowing you to share directly in the value you help create as we grow
• Competitive base compensation
• Comprehensive medical, dental, and vision coverage options, with Rezilient contributing toward your premiums
• Complimentary access to Rezilient's clinical programs for you and your household members, the same connected care we deliver to our patients
• 401(k) retirement plan to support your long-term financial well-being
• Flexible Paid Time Off, so you can recharge without counting days
• Dedicated Paid Sick Leave, separate from your FTO, for when health needs come first
• 11 paid company holidays each year
• Paid family leave to support you through life's biggest moments
• Optional ancillary benefits, including life insurance, disability coverage, and a Health Savings Account (HSA)