Clinic Med Office Specialist

Samaritan Health Services; Lebanon (OR); On-site; USD 24,617 - 36,148; Full time

Job summary

Samaritan Lebanon Community Hospital in Lebanon, Oregon is seeking a receptionist to provide clerical support and greet patients with a professional demeanor. The role interfaces with hospital staff, clinical teams, patients, and visitors to ensure smooth front-desk operations.

The position requires a high school diploma or equivalent and at least 1 year of related experience. ICD-10/CPT coding familiarity and medical terminology knowledge are preferred assets.

Qualifications

• High school diploma or equivalent required.
• 1 year experience and/or training in a position of similar responsibility and complexity.
• Experience and/or training in ICD-10 and CPT coding required.
• Experience and/or training with medical/insurance terminology required.
• Experience and/or training in computer applications required.

Responsibilities

• Performs receptionist duties and provides clerical support for office.
• Greets patients and interfaces with hospital staff, clinical staff, patients, and visitors in a professional manner.
• May be responsible for obtaining prior authorization for office referrals and applying knowledge of current clinical diagnosis and billing codes.

Skills

Service Orientation

Clerical

Confidentiality

Time Management

Team Building

Social Perceptiveness

Education

High school diploma or equivalent

Job description

Facility Samaritan Lebanon Community Hospital

Location Lebanon, OR

Schedule - Shift 1.0 (80 hrs/pp) - Day

Remote Status Remote Status: OnSite

Salary Range Salary Range: $17.87 - $26.24

Performs receptionist duties and provides clerical support for office. Greets patients and interfaces with hospital staff, clinical staff, patients, and visitors in a professional manner. May be responsible for obtaining prior authorization for office referrals and applying knowledge of current clinical diagnosis and billing codes.

DEPARTMENT DESCRIPTION

Samaritan Treatment and Recovery Services provide a continuum of substance abuse services to adults and their families. Members of the Samaritan Treatment and Recovery team work in a multi-disciplinary approach, in both residential and outpatient settings providing evidenced, trauma informed treatment.

EXPERIENCE/EDUCATION/QUALIFICATIONS

High school diploma or equivalent required.

One (1) year experience and/or training in a position of similar responsibility and complexity required.

Experience and/or training in ICD-10 and CPT coding required.

Experience and/or training with medical/insurance terminology required.

Experience and/or training in computer applications required.

KNOWLEDGE/SKILLS/ABILITIES

Service Orientation - Successfully apply knowledge of various resources/models of recovery to assist and care for others.

Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.

Confidentiality - Knowledge of State and Federal (HIPAA) laws pertaining to confidentiality of protected health information. Ability to comply with laws and maintain confidentiality of patient information.

Time Management- Ability to organize, plan and prioritize work to complete within required time frames and to follow-up on pending issues. Ability to perform multiple tasks simultaneously and thrive in dynamic fast-paced environments and under pressure.

Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time.

Social Perceptiveness - Ability to work with a diverse population from pediatrics to geriatrics. Basic understanding of age-related differences in caring for and/or communicating with patients and caregivers. Possess personal sensitivity to the needs and experiences of others and a non-judgmental attitude towards persons of differing standards, values, lifestyles, and ages.

PHYSICAL DEMANDS

Rarely
(1 - 10% of the time)

Occasionally
(11 - 33% of the time)

Frequently
(34 - 66% of the time)

Continually
(67 – 100% of the time)

WALK - INCLINE

LIFT (Floor to Waist: 0"-36") 20 - 40 Lbs

LIFT (Knee to chest: 24"-54") 0 - 20 Lbs

LIFT (Waist to Eye: up to 54") 0 - 20 Lbs

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