Clinic Manager - Ophthalmology

EyeCare Partners; Lexington (KY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Full Benefits Package

401k + Employer Matching

Paid Time Off

Paid Holidays

Paid Maternity Leave

Optical Education Reimbursement

Competitive Pay

Job summary

Retina Associates of Kentucky, part of EyeCare Partners, seeks an Ophthalmic Clinic Manager to oversee clinical staff and day-to-day operations in Lexington. You will lead patient-centered workflows, ensure accurate EHR documentation, and coordinate with ophthalmologists for high-quality care.

The role requires 5+ years leading a clinical ophthalmology team, strong communication, and HIPAA/OSHA compliance. You will drive service excellence, staff development, and operational efficiency in a

Qualifications

• 5+ years leading a clinical ophthalmology team.
• High school diploma or GED required.
• COA/COT certification preferred.

Responsibilities

• Lead assigned functional teams to provide exceptional patient service during every encounter.
• Provide operational leadership to staff supporting the ophthalmologist in office visits and in-office procedures.
• Ensure staff correctly submit medications and refills to patients' pharmacies.
• Ensure timely flow of visual fields, Biometry, refractions, OCT, and Topography testing.
• Maintain accurate EHR entries for patient information gathered during exams.

Skills

Effective communication

Leadership

HIPAA compliance

Customer service

Education

High School Diploma or GED

Tools

EMR systems

PACS systems

Job description

EyeCare Partners is the nation’s leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visitwww.eyecare-partners.com.

Title:Clinic Manager
Company: Retina Associates of Kentucky
Location: Lexington, KY

SUMMARY

As an Ophthalmic Clinic Manager, you are responsible for the management and oversight of clinical staff processes within the assigned scope of responsibility to accurately and efficiently lead assignedstaff membersin the execution of day-to-day operations in support of each Ophthalmologist, while working in a fast-paced environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Lead assigned functional teams in providing exceptional customer service during every patient encounter.Display a professional attitude; ensure all staff greet patients promptly with a smile and thank them when they leave.
• Provide operational leadership to the staff supporting the Ophthalmologist in conduct of office visits and in-office surgical procedures.
• Ensure staffare able toand arecorrectlysubmittingassigned Physician-prescribed medications and medication refills to patients' pharmacies.
• Ensuretimelyprocess flow for visual fields, Biometry, refractions, optical coherence tomography (OCT), and Topography testing.
• Ensure all patient information gathered during the exam is accurately reflected inthe ElectronicHealth Record (EHR)by assigned team members.
• Oversee patient communicationregardingfollow-up care, surgeries, procedures, post-op care, etc., and ensure that communication ispatient-focused.
• Maintain sanitary use of equipment throughout the care visit for theassigned team.
• Assistin training, staff developmentplansand performance evaluations.
• Manage prior authorizations, patient refills, Doctor schedules, and referral correspondence for assigned team.
• Advisemanagementon functional team staffing in support of the Doctor’s schedules tocomply withall company policies.
• Support management in the guidance and supervision of clinical staff consistent with the company employee handbook.
• Deploy companyobjectiveswhere applicable.
• Enforce HIPAA and OSHA standards along with company-identified best practices in the conduct of care among team members.
• Other duties as assigned.

QUALIFICATIONS

• Effective communication within scope of responsibility
• Favorable result on background checkrequired
• Must be able to provide proof ofidentity andright to work in the United States

EDUCATION AND/OR EXPERIENCE

• High School Diploma or GED equivalentrequired
• 5 years (minimum) leading a clinical team in ophthalmology

LICENSES AND CREDENTIALS

• CurrentCertified Ophthalmic Assistant (COA)orCertified Ophthalmic Technician(COT)certificationpreferred

SYSTEMS AND TECHNOLOGY

• Previousexperience with management of PACS or similar systems preferred
• 5 years of experience using Electronic Medical Record (EMR) and completing medical documentation

PHYSICAL REQUIREMENTS

• This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25–50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity—including color, depth, peripheral vision, and the ability to adjust focus is required 100% of the time. Occasional driving or climbing may also be necessary.
• Full Benefits Package - Medical, Vision, Dental and Life Insurance
• 401k + Employer Matching
• Paid Time Off and Paid Holidays
• Paid Maternity Leave
• Optical Education Reimbursement
• Competitive Base Pay

EyeCarePartners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin,veteranor disability status.