Clinic Manager

Holland America-Princess (Holland America Dawson City Inn); Point Hope (AK); On-site; USD 90,000 - 120,000; Full time

Job summary

Maniilaq Association in Point Hope, Alaska, seeks a Clinic Manager to lead the Community Health Aide Program clinic, supervise CHAP personnel, and oversee day-to-day operations. The role emphasizes staffing, scheduling, team meetings, and adherence to procedures and reporting to CHAP Administration.

This leadership position does not provide direct patient care. This role requires strong organizational and communication skills, staff development, safety oversight, and coordination with facilities

Qualifications

• High School Diploma or equivalent is required.
• Minimum 5 years supervisory experience OR 5 years direct Community Health Aide/Practitioner experience.
• Ability to lift 50 lbs., stand and/or sit for prolonged periods.

Responsibilities

• Schedule and manage personnel to staff clinic operations for regular clinic hours and after-hours on-call.
• Provide personnel management including timekeeping, leave approvals, evaluations, disciplinary actions, and teambuilding.
• Ensure safety of staff and patients; liaise with departments for facilities maintenance and equipment upkeep.
• Recruit, hire, and onboarding of CHAP staff and support personnel.
• Monitor training, certification, and licensure needs for CHAP staff.
• Perform Environment of Care inspections and report findings to CHAP Administration.
• Conduct fire and disaster drills and maintain drill documentation.
• Ensure completion of required health and safety reports and surveys.
• Manage incident reports, bloodborne pathogen logs, and worker's comp claims.

Skills

Leadership

Supervisory experience

Organizational skills

Communication skills

Staff scheduling

Education

High School Diploma or equivalent

Job description

Maniilaq Association isa P.L. 93-638 Native/Indian Preference/EEO Employer

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Clinic Manager

Job Code:

2026:PHO-018

Location:

Point Hope, Alaska

Program:

Community Health Aide Program

FT/PT Status:

Full Time

Job Responsibilities:

POSITION SUMMARY

This a leadership position that directly supervises Community Health Aide Program personnel and manages the day-to-day business operations of a village health clinic. They organize and maintain staff schedules, host team meetings, identify needs and process improvements, and ensures all reports are submitted to CHAP Administration. They manage and maintain the workflow of the clinic to ensure proper procedures and guidelines are followed for self and all staff. This position reports to the CHAP Manager or designee. This position does not provide direct patient care.

PRINCIPAL DUTIES AND RESPONSIBILITIES

Schedule and manage personnel to staff clinic operations for regular clinic hours as well as after hour’s on-call personnel.

Provides personnel management for clinic staff including timekeeping, leave approval, performance evaluations, disciplinary action, conflict resolution, and teambuilding exercises that supports a healthy work environment for clinic staff.

Ensures safety of all staff/patients and serves as liaison to appropriate department regarding employee self-care, corporate compliance, facilities maintenance repairs, janitorial services, and upkeep of clinic equipment.

Actively recruits, hires, and on-boards newly hired health aides, medication technicians, and administrative assistants.

Monitors and communicates the training, certification, and licensure needs of all CHAP staff at a clinic.

Perform routine Environment of Care inspections and report findings to appropriate programs.

Conducts clinic fire and disaster drills and ensures drill documentation is submitted to the appropriate departments.

Ensure the completion of the following for self and all employees:

• Health Stream requirements
• Employee Health Requirements
• Annual Performance Reviews
• Competency Assessments

Ensure the completion and submittal of the following:

• a. Hand Hygiene Reports
• b. Patient Care Satisfaction Survey’s
• c. Patient Complaints

Manage SQSS for all staff to include processing and training for the following:

• Action Reports and Incident Reports following the procedures, policies, and guidelines.
• Manage and submit Blood Borne Pathogen Incident Reports
• Assist with Workman’s Compensation Claims.

Ensures that all required medical and program reports are submitted to CHAP Administration.

Ensures Point of Care and Controlled Medication Logs are maintained by appropriate staff.

Demonstrate a positive role model representing CHAP and his/her respective community.

Other duties as assigned.

Job Qualifications:

MINIMUM REQUIREMENTS

• High School Diploma or equivalent.
• At least 5 years’ experience in a supervisory position OR 5 years direct experience as a Community Health Aide/Practitioner.
• Any experience as a Community Health Aide/Practitioner is preferred.
• Ability to lift 50 lbs., stand and or sit for prolonged periods of time.
• Ability to speak Inupiaq desirable.
• Must possess strong organizational skills and clear communication abilities.

Other Job Information (if applicable):

DISCLAIMER

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of people in this job, and the employer reserves the right to revise or change this description. This description does not constitute a written or implied contract of employment. To perform this job successfully, an individual must be able to satisfactorily perform each of the essential duties and meet the physical demands. Reasonable accommodations may be made to enable individuals with disabilities to meet these conditions.