Clinic Manager

Optum; Everett (WA); On-site; USD 73,000 - 130,000; Full time

Benefits offered by this job

Benefits package

401(k) contribution

Equity stock purchase

Job summary

OptumCare in Everett, WA seeks a Manager to lead a healthcare team, directing day-to-day operations, staffing and performance, with a focus on quality of care and budget adherence.

The role requires leadership experience in a clinical setting, BLS certification, and proficiency with Microsoft Office. You will drive patient flow, staff development, and ongoing process improvements in a dynamic care environment.

Qualifications

• 1+ years of leadership experience with direct reports in a clinical setting or equivalent.
• High school diploma, GED or equivalent.
• Basic Life Support (AHA) certification.
• Proficient with Microsoft Office applications and workflows.

Responsibilities

• Directs day-to-day department operations to achieve quality-of-care and budget goals.
• Monitors workflow, outcomes, customer satisfaction and quality measures.
• Assigns staffing mix and coverage to meet patient needs and supervise staff.
• Provides orientation and coaching, and conducts performance feedback and appraisals.
• Leads quality improvement and service-excellence activities and resolves clinical issues.

Skills

Leadership

Staffing

Budget management

Communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

For those who want to invent the future of health care, here's your opportunity. We're going beyond basic care to health programs integrated across the entire continuum of care. Join us to start Caring. Connecting. Growing together.

The Manager functions as an integral member of the team and under minimal supervision, provides direction, inspiration and counseling to teammates. Monitors workflow functions, outcomes, customer satisfaction, and quality measures of the facility with the result of meeting or exceeding the established financial and other objectives set in cooperation with the Regional Operations Director.

Primary Responsibilities:

• Works with all members of the department health care team ensuring smooth patient flow within department. Responsible for the day-to-day operations including achieving established goals such as quality of care and budget expectations for production. Ensures compliance with all policies and procedures in accordance with State and Federal Regulations. Uses daily management system, and standard tools to monitor individual and departmental performance on key metrics
• Determines appropriate staffing mix and amount to meet routine and special patient needs and arranges staff coverage. Demonstrates leadership and collaboration in problem solving with employees and patients
• Directs work of teammates, including supervision, hiring, and terminations; determine staffing needs, and ensure efficient utilization of teammates. Monitors skill development and performance of the staff. Provides orientation for all new teammates and coaches for high performance. Give regular performance feedback and conduct performance appraisals
• Performs other duties including monitoring budget expectations, improving patient satisfaction, and engaging teammates and providers in a positive, encouraging work environment. Fosters a sense of urgency in teammates that promotes commitment to patient centered care, optimal clinical outcomes and regulatory compliance
• Communicates regularly to all teammates, managers and physicians as necessary. Conducts teammate meetings as needed. Leads and/or participates in departmental quality improvement and service excellence activities. Research and resolve local clinical quality issues
• Performs additional duties as assigned

You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

• High school diploma, GED OR equivalent
• Basic Life Support for Healthcare providers (AHA)
• 1+ years of leadership experience (supervisor and above) with direct reports in a clinical setting or demonstrated equivalent experience
• Intermediate level of experience with Microsoft Suite

Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.

OptumCare is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.

OptumCare is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.