Clinic Manager

Massage Envy; Cary (NC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Base pay plus bonuses

Medical insurance

Vision Insurance

Dental Insurance

Disability Insurance

Life Insurance

401(k)

PTO

Referral bonus

Pet insurance

Training

Employee assistance

Discounts on products

Career advancement

Job summary

Massage Envy in Cary, NC is seeking a proven leader to manage daily operations, drive memberships, and promote retail sales within a personal service environment. You will coach a team of professionals and ensure an outstanding guest experience.

The role emphasizes leadership, sales orientation, and building a strong workplace culture. Spa/fitness or massage industry experience is a plus, with focus on developing employees and delivering results.

Qualifications

• Management and sales experience in a personal service environment such as a spa, salon, or gym is preferred.
• Natural leaders who can motivate, coach and support a team.
• Able to have tough conversations in a professional and constructive manner.

Responsibilities

• Manage all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, etc.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance.
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment.
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly.
• Develop positive relationships and build confidence with employees, members, and guests.

Skills

Leadership

Sales experience

People coaching

Communication

Job description

Where Better Careers Begin!

Are you a natural leader who loves to inspire others to succeed?

At the Massage Envy franchise, we support you to be your best while you inspire a team of caring professionals to deliver an excellent experience that will help others feel their best.

Perks & Pay:

• Competitive base pay plus bonuses and commissions
• Company contributed medical insurance for full-time team members
• Vision, Dental, Accident, Short-Term Disability, Long Term-Disability and Life insurance also available
• 401(k) retirement plan for all team members after 6 months of employment
• Paid Time Off (PTO)
• Employee Referral Bonus Program ($500 per referred MT)
• Discounted pet insurance through Fetch
• In-depth product and service training
• Employee Assistance Program available
• 40% off all products
• Long-term career planning and advancement

Qualified Candidates:

• Have management and sales experience, preferably in a personal service environment such as a spa, salon, or gym. Massage industry experience is a PLUS but not required
• Are natural leaders who can build relationships while motivating, coaching and supporting a team
• Can have tough conversations in a professional and constructive manner
• Can create a strong workplace culture where all employees feel valued and recognized, issues are resolved quickly and fairly, and everyone feels connected to the mission

Day-to-Day:

• Manage all operational aspects including driving memberships, promoting retail sales, guiding the team, managing deposits, overseeing inventory, ensuring compliance with all laws, etc.
• Strive for continuous growth by setting goals, prioritizing work and analyzing business performance
• Effectively resolve customer challenges while maintaining a safe and therapeutic environment
• Empower team members to improve and grow by setting clear expectations, providing ongoing training, and reviewing performance regularly
• Develop positive relationships and build confidence with employees, members, and guests

Culture & Support:

• Award programs (like Manager of the Year)
• Leadership Training and Development that is invested in YOUR success
• A caring community that strives to celebrate individuality and share knowledge

If you're ready to lead the charge to help people feel their best, we can't wait to meet you.

*ME SPE Franchising, LLC (“ME SPE”) is a national franchisor of independently owned and operated franchised locations. The franchisee for each individual franchised location, not ME SPE, Massage Envy Franchising, LLC (“MEF”), or any of their affiliates, is the sole employer for all positions posted for a location, and each franchisee is not acting as an agent for ME SPE, MEF, or any of their affiliates. Hiring criteria, benefits and compensation are set by each franchisee and vary by location.