Clinic Manager

MNWCare; Apple Valley (MN); On-site; USD 60,000 - 90,000; Full time

Job summary

Minnesota Women’s Care is seeking an Office Manager to oversee daily clinic operations at the Apple Valley site. You will lead a team, implement policies, recruit and onboard staff, and drive improvements in patient experience and revenue performance.

The ideal candidate has a bachelor’s degree in healthcare administration or related field, 3+ years of healthcare leadership experience, and strong communication and organizational skills. On-site role with occasional travel between sites.

Qualifications

• Bachelor’s degree preferred, or equivalent healthcare administration experience
• Minimum 3 years healthcare experience; leadership experience preferred
• Strong communication, judgment and organization are essential
• Team leadership and staff onboarding experience beneficial

Responsibilities

• Oversees day-to-day clinic operations and on-the-floor communication with the team
• Implements policies and collaborates with other office managers for consistency
• Recruit, interview, train, and onboard new staff
• Manage patient experience and revenue growth opportunities
• Coordinate staffing and scheduling across clinic sites as needed
• Participate in leadership/operations meetings and ensure HIPAA compliance

Skills

Communication

Leadership

Time management

Decision making

Organization

Staff development

Education

Bachelor’s degree in Administration/Business/Healthcare or equivalent

Job description

We are committed to serving your health and emotional needs as a woman throughout your life -- from adolescence to adulthood -- with the finest healthcare available.

We strive to provide a patient care experience that reflects this fact: you are at the center of our work.

We accept your trust you've put in us as your physician and will respond in kind with dedication, compassion, technical excellence, and an unwavering commitment to provide the best care available.

Job Overview

The Office Manager will be responsible for overall operations of the clinic, so that Minnesota Women’s Care can effectively and efficiently live out the mission of the Company. The ideal candidate is a go-getter, great communicator, effective leader, and prepared to go the distance for the mission of the clinic.

• Oversees day-to-day clinic operations; provides active, on the floor communication with the team.
• Implements and maintains clinic policies and procedures; collaborate with other office managers to ensure consistency across clinic sites.
• Leads & guides team members to reach their fullest potentials.
• Effectively recruit, interview, train, and onboard new staff.
• Identifies areas of improvement in operations, including but not limited to clinic workflows, best practices, patient experience, and revenue growth; works to find solutions for improvement opportunities.
• Cultivate weekly clinic schedule for optimal utilization of staff. Manage clinic team’s time off requests for optimal staffing matrix. Partner with other managers, as needed, for appropriate staffing.
• Provides annual reviews for staff; coordinates training, in-services, performance improvement, as needed.
• Resolves any patient concerns; set the gold standard for customer service.
• Partner with accounting and inventory teams to identify areas of improvement for clinic spending & savings.
• Collaborates with interdisciplinary providers, managers, & staff across clinic sites.
• Travel to other clinic sites, as needed.
• Actively participate in weekly Leadership & Operations meetings, and other necessary meetings, as needed.
• Comply with all regulations and laws including but not limited to HIPAA, OSHA, employment law, etc.
• Performs other related duties as assigned or requested.
• *The company reserves the right to add or change duties at any time.

Job Qualifications:

• Education: Bachelor’s Degree Administration, Business, or Healthcare preferred, or experience equivalent (minimum 4 years healthcare experience)
• Experience: Minimum 3 years healthcare experience. Experience in a leadership role preferred.

Skills:

• Excellent verbal and written communication
• Judgment and decision making
• Critical thinking
• Time management
• Service orientation
• Organization
• Follow-through

Location:

This position is located at our Apple Valley clinic.